Management Really Isn’t For Everyone
Where to start? There are two people I consider the worst I’ve worked with. Ironically, I was warned a few years before about working with one guy, and people I’ve spoken to since who know him either change the subject or discuss how awful he is. I saw him regularly berate people in the middle of the office, telling them he could do a better job, they were not up to it, and on and on.
The other guy was my first experience of working with someone bad. I was part of a manufacturing engineering and facilities management team. It was a good team — so good, in fact, that initial plans to outsource the facilities management aspect of our team would prove more expensive than keeping it in-house. It happened eventually, though, and we were split along the line of where we were working at the time. We rotated through responsibilities: six months in facilities management and six months in manufacturing engineering.
This was how [Manager] became our manager. [Manager] was one of the manufacturing engineers with whom we had little interaction other than seeing the outcome of his projects. As part of the wider team, he had come to nights out with us and seemed like an okay guy — chatty, friendly, and so forth. That didn’t translate into our team. First, he stood at 5’6” or thereabouts and suffered from “small-man syndrome”. It didn’t help that the shortest member of our team topped six feet tall, so he always had to look up to us.
And so we come to the things that made him a horrific person to work with.
The stories of [Manager] are endless. Suffice it to say, after he became our manager, a team that had worked well for almost eight years was bickering, arguing, and fighting amongst themselves any time he interacted with us.
[Manager] demanded respect, and if he felt you didn’t pay him the respect he was due, he’d remind you of his position. That said, he didn’t respect his team. Here are some instances.
1) A secure storage project went off the rails. The team had to work an entire weekend to resolve the problems he caused, while he had his son christened and had a big party. His boss was invited to the event, and when he found out what was happening with the project, he stopped the christening and ordered [Manager] back to work.
2) One of the team earned an innovation award and bonus; [Manager] “forgot” to approve it with payroll for six months. A meeting between the two in the workshop, while the rest of the team waited on the far side of the production floor, sounded like they were brawling and kicking the stuffing out of each other. [Manager] stormed out and we went back.
The Team: “Paddy! What happened? We told you to keep it cool.”
Paddy: “I was sitting on my hands the entire time and never left my seat. [Manager] was slamming cabinets and banging doors, yelling and screaming about how I made him look bad with my complaints.”
The award was paid soon after.
3) One day, I was stuck on my own due to illness and holidays. The machine that was the heart of each production line started acting up, so I had ten production lines with the same problem. Nothing I did fixed it, so I called for a service engineer. In the meantime, I was able to apply temporary fixes that would keep the lines running, but it meant I needed to cycle through each line making constant adjustments. [Manager] turned up and started shadowing me as I moved from line to line. As I turned to go back to the first line again, I saw that all the lines were shut down.
Manager: “You can’t handle this. Call a service engineer. I don’t understand this at all; the machines were working when I bought them.”
(Note: the most recent machine installed was five years old.)
I responded, raising my voice slightly to be heard over the hiss of compressed air from the machines.
Me: “I have; he’ll be here shortly.”
When the problem was resolved a few hours later, [Manager] cornered me in the workshop.
Manager: “If you ever talk to me like that again, I’ll fire you on the spot!”
Me: “Like what?”
Manager: “You raised your voice at me. Respect me or leave. You wouldn’t talk to [Vice President] like that.”
Me: “Yes, I would, so they would be able to hear me.”
Manager: “Well, you don’t talk to me like that; I’m your manager.
There were other stories — far too many — so I found a new job. Two weeks into my four-week notice, Paddy quit with no notice. He emailed Human Resources, explained why, and left. Speaking with him a few months later, he said the company had contacted him immediately to find out why and he explained. [Manager] had seen a copy of what was said and told us it was all lies.
At my exit interview, which [Manager] forgot to arrange with Human Resources, I told them everything that had happened. In less than eighteen months, [Manager] had destroyed the team.
The week after I left, there was a first round of redundancies. Guess who was the first marched to the door? [Manager].