Unfiltered Story #106823

, , , | Unfiltered | March 5, 2018

(The counter has a hatch we open to get through to the shop floor, I partially lift it to get through but my supervisor beats me to the products I’m looking for. I haven’t lifted the hatch fully. My colleague is a guy a few inches taller than me of African descent.)

Customer: “Oi! You crushed my hand with that!”

Colleague: *sceptical* “Are you sure about that, mate?”

Customer: “You bet I’m sure! Your colleague needs to be more careful!”

(I notice that there’s no clear mark, and I recall no shouting from the customer at the time either.)

Customer: “I’m left-handed you know, this is going to affect my work!”

(I tell my supervisor, who looks for the accident book and lets the manager know, however, my manager checked the CCTV and the entire time my hands were on the hatch, his were at his side and nowhere near the hatch, in fact, he was on the side the hinges were at! My manager sent a copy of the footage to head office in case he pressed the matter any further.)

She’s Got A Ticket To Bribe

, , , , , | Working | February 27, 2018

(I work as a delivery driver, so I sometimes stop in awkward places, such as permit-only bays. One day I have to stop in such a place. I make my delivery as quick as possible, but when I come out I see a traffic warden eyeing up my van, about to give me a ticket.)

Me: “Hey, sorry. I was just delivering a parcel. I’m just leaving.”

Traffic Warden: “I’ve started doing the ticket now, mate. Sorry.”

(I look at my watch and it’s nearly lunchtime.)

Me: “It’s nearly midday. If I give you a chocolate bar and a can of soda, could you possibly turn a blind eye to this?”

Traffic Warden: *thinks for a moment* “Okay, just this once.”

(He walked off with the food and I got in my van, happy I got away without a parking ticket. But as I drove off, I realised I gave him my own lunch!)

Gender Stereotypes Are A Weighty Subject

, , , , , , | Friendly | February 26, 2018

(I am female and I’m at the gym. I go year-round, but this time it’s mid-January, when it is full of people! I am looking for a bar to do some workouts. They come in 20 kg and 15 kg, and you can add weight to them if you need to. I can’t find any on the rack, but spot a 15 kg one unattended. Not wanting to rob it from someone mid-session, I look around as a man walks towards me.)

Me: *gesturing* “Are you using this?”

Man: “Yeah, I am.”

(I go to walk away and he calls me back.)

Man: “I’ll happily swap with you if you find a man’s one.”

Me: *thinking I’ve misheard* “Huh?”

Man: “This is a girl’s one. If you find a man’s one, I will swap with you.”

(I was gobsmacked that he a) thought that weights should be gendered, and b) would say it so openly to my face. And for the record, I use a 20 kg one, adding weights if I need it. And there are some bloody strong women in my gym.)

Dealt With That Ultra Smoothly

, , , , , | Right | February 22, 2018

(We’re a trade-oriented store, so we do not sell many paints. What we do, I’ve come to learn rather well.)

Customer: “Excuse me, do you sell [Masonry Paint Brand]?”

Me: “We sure do; in fact, there’s a stack on display on the shop floor with all the SKUs we have.”

(I lead him to it, and show him the ones we have.)

Customer: “I don’t want ‘ultra smooth,’ I want ‘smooth.'”

Me: “We don’t have one labelled ‘smooth,’ just ‘ultra smooth’ and ‘fine textured,’ which effectively has sand mixed into it.”

Customer: “I need ‘smooth.’ ‘Ultra smooth’ is too thin!”

Me: “Sir! I am telling you that we do not carry a [Brand] marked as ‘smooth,’ just ‘ultra smooth’ or ‘fine textured.'”

(This goes back and forth four more times, with me showing on our website. He goes off to our competitor, and I go and get a drink, when I realise something. About ten minutes later, he comes back.)

Customer: “Your competitor is not only clueless, but he is demanding much more for the same thing. It’s not what I want, but I’ll take the ‘ultra smooth’ in white.”

Me: “Sir, I’ve been thinking about it, and if you want something to last, thinner paint can ultimately prove better.”

Customer: “What do you mean?”

Me: “The problem with thicker paint is that air bubbles can be trapped inside it. If it dries with these bubbles in, you get a weaker finish structurally than a solid mass, just like with plaster inside your home.”

Customer: “You are a clever girl!”

(He was much happier about the “ultra smooth” after that.)

Where There’s Smoke Alarms…

, , , , | Right | February 16, 2018

(I work in a hardware store. A customer comes in.)

Me: “Can I help you?”

Customer: “I want to return this smoke alarm.”

Me: “Okay. Can I pull up your details?”

(He did indeed buy items on the day in question, but not a smoke alarm.)

Me: “Sir, the smoke alarm doesn’t match anything on your receipt I pulled up.”

Customer: “Well, I bought it here!”

Me: “Let me try something else, then.”

(I set a portable scanner to check barcodes. It comes up with an error saying the barcode isn’t in our database.)

Me: “I’m sorry, sir. We do not carry this item. It’s not in our database, and we use this across the entire chain.”

Customer: “This is ridiculous! I’m telling you I bought this here at [Store] yesterday! It’s in mint condition! You have an agreement on your receipts that I have thirty days to change my mind!”

Me: “Sir, sorry, but is now a bad time to point out that the bag you pulled the smoke alarm from has [Competitor] written on it?”

(The customer blanches and looks at it.)

Me: *pointing in direction of [Competitor]* “Two doors down; you can’t miss it.”

(The customer grabbed the smoke alarm and was off like a shot.)

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