Unfiltered Story #92583

, , | Unfiltered | August 31, 2017

*I work in a small hole-in-the-wall store that specializes mostly in gimmicky gifts and knick-knacks. Most of our stock is either on the floor or stored in cupboards under the displays. We also have a tiny storage closet that we put reserved items in as well as our cleaning supplies. On this day a lady comes in and looks around at our stuff.*

Lady: Do you have any of those bobbleheads based off of *popular video game* There’s none out here!

Me: Let me check.

*I go through the cupboards under the bobbleheads and unfortunately don’t find any*

Lady: Can’t you check the back?

Me: Doubt if we have any they’ll be there, but I’ll have a look.

*Having been asked about ‘the back’ numerous times I’ve gotten into the habit of just walking into our storage closet and taking a short break since that usually appeases the customers. Sadly this lady proves to be the exception.*

Me: *after spending six or so minutes in the closet* Sorry it looks like we’re out of that one. We can certainly order one in for you though.

Lady: What? No! You weren’t gone for long enough. You can’t have checked the entire back!

Me: Ma’am I’m sorry but we’re very limited on storage space. Our back isn’t that big.

Lady: Go check again! You can’t have done it properly!

*To try and calm her down, I go into the closet again and just play on my phone for another 10 minutes (fortunately it was a slow day and she was the only one there)*

Me: I’m sorry but it really looks like we’re out right now. I can still…

Lady: NO! You came out too quickly again! You didn’t check the entire back!

Me: I promise you, ma’am, there’s not much ‘back’ to check. Seriously, see for yourself.

*I open the door to show her that the storage closet is literally maybe slightly bigger than a phone booth, with three shelves of reserved items, our broom, hoover, and cleaning stuff.*

Me: That’s all there is.

*The lady stared dumbly at the closet for a moment, then to my shock she charges inside*

Lady: It can’t be! You’ve got to have more back here! My nephew’s birthday is today! I NEED that bobblehead!

*She starts pounding on the wall, pulling on the shelves, checking (I’m guessing) for some hidden switch that’ll reveal there’s another secret area behind the closet*

Lady: THERE HAS TO BE MORE!!! WHERE’S THE REST OF YOUR BACK?

Me: Lady, that’s it! Our stock is either on the floor or in one of the cupboards on the floor. There’s no other area they could be!

*The lady continues freaking out. By this point she’s in danger of pulling the shelves clean off the walls (They’re just cheap metal ones held on with screws) and having the items on them fall on her. I finally have to step in and block her from the closet*

Me: Lady, seriously, I’m going to call the police and have you removed if you start destroying the store. I swear to God, there’s no more back, there’s no other place where we keep stock.

Lady: No, you have to have another back area! You NEED to have that bobblehead!

Me: Ma’am, I understand your distress, really I do. But as we’ve confirmed, we don’t have it. I can order it for you and have it here in two daysvia express post, but there’s no way I can get you one today.

*I hate to admit it but my heart breaks as this lady looks like she’s going to break down in tears.*

Lady: But…but…I trusted you! I trusted you to have my nephew’s gift! You’ve ruined everything!!! Why won’t you show me where the real back is???

*She leaves the store in defeat, and sadly we’ve yet to see her again (seriously, I really didn’t want to upset her that much). I know customers are insistent as hell about ‘the back’ having everything they’re shopping for, but that’s the only time I’ve witnessed how deep their denial can go if you don’t have what they’re after.*

Unfiltered Story #92714

, , , | Unfiltered | August 29, 2017

(On a very rare occurrence, I found myself to be right for once! It was early Friday night in Soho, and I had ordered a falafel wrap.)

Me: Can I get some pickles in that please?

Staff: *grabs jalapeños*

Me: Okay yes, those please, but can I also get some pickles? *points*

Staff: *grabs handful of different jalapeños*

Me: *moves to stand in front of pickles and points at them*

Staff: Ohhh!

Unfiltered Story #91968

, , | Unfiltered | August 28, 2017

(I work in a warehouse based company that has customers pick items from a catalogue, most of our customers are tradesmen so they don’t mind some sarcasm)
Colleague: Hey [my name]!
(I look over)
Customer: This customer wants to know how long our screws are!
Me: Sir, how long is a piece of string?
Customer:… Yeah that was a pretty dumb question wasn’t it?

Unfiltered Story #92397

, , , | Unfiltered | August 23, 2017

(I have signed up as a volunteer to help new immigrants learn English. At the training session, we are told that we will get our partner assignments that week. After a week has passed, I send an email inquiring as to when this will happen, and I’m told that due to a recent holiday, they haven’t been sent yet, but they will be soon. Two weeks later, I still haven’t received an email, so I write again. I am told that they sent the email about ten days earlier, but I check my inbox and my spam and everything else and it’s not there, so I ask them to resend it. That’s when I get this little nugget:)
Office: “I just noticed that the email was sent to a “gmail” account…. could that make a difference?”
(Given that the email was supposed to be sent to my university email, and that I don’t have [university email]@gmail.com, YES THAT WOULD MAKE A DIFFERENCE. JUST LIKE PUTTING THE CORRECT COUNTRY ON A LETTER!)

Another Case Of Wifitis

, , , , , , | Working | August 13, 2017

(We’re due to have a new member of staff; they passed the interviews all fine and we’re just making sure that their workspace will be set up a-ok. Keep in mind we’re an Internet software company. As part of this we ask if the employee has any special needs for their workplace; for instance I’m disabled due to arthritis so I require a special chair and keyboard set up. I got a phone call from the new employee about a day before she was due to start:)

New Starter: “Hey, yeah, just calling about my workplace set up. I do have a few requirements.”

Me: “Okay, no worries; do you want to go through them now or send them via email or post?”

New Starter: “Nah, phone is fine. I need an ergonomic keyboard and mouse because I have RSI.”

Me: “No problems at all; I’ve got a setup like that myself so we’ll get those installed for you.”

New Starter: “Right, and I’m deathly allergic to WiFi, so you’ll need to shut off anything wireless in the office.”

Me: “…pardon?”

New Starter: “Yes, I’ll die if I’m near a wifi signal. You need to shut down anything that works wireless.”

Me: *noticing at this point she’s calling me from a MOBILE PHONE* “Erm, that may pose a real problem as a lot of our systems and phones work on wireless.”

New Starter: “Tough. Disable it. Rewire it or whatever you have to do. I’ll die if I’m near anything wireless.”

Me: “Can I ask a question?”

New Starter: “Yes.”

Me: “How did you protect yourself against the signals when you came in for your interviews then? That meeting room actually houses two of the main wireless points for the office.”

New Starter: “I’m going to sue.” *hangs up*

(She DID in fact call a lawyer to claim we were refusing ‘disability accommodations’ who then called our corporate office to complain. We’d already sent the notes from my phone call up so they knew about her ‘issue.’ We never heard anything further aside from a single note from HR saying we’d withdrawn the job offer ‘on agreement with the interviewee.’)

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