This Complaint Leaves You Cold

| Australia | Bizarre

Customer: “Why do you have it so bloody cold in that room?! It should be warmer for the customers!”

Me: “The fridge room?”

Customer: “YES! I don’t wanna freeze to death whilst getting a cold slab of beer!”

Me: “…”

Sexist In More Than Spirit

| Chicago, IL, USA | Bigotry, Food & Drink

(I’m the only girl under 40 who works at my location of a chain liquor store. I happen to be well-educated in many types of liquor including most varieties of whiskey. This is a typical interaction I have every day.)

Me: *to customer in the scotch aisle* “Can I help you find anything today, sir?”

Customer: “I’m fine, little lady.”

Me: “All right. Let me know if you have any questions!”

Customer: “Sure thing.”

(Two minutes later:)

Customer: *to male coworker* “Can you suggest a good single malt scotch?”

(Good to see sexism is still alive and well in the liquor industry.)

Presented With A Minor Problem

| Wellington, New Zealand | Criminal & Illegal, Food & Drink, Underaged

(A woman walks up to the counter with two twelve-packs of Vodka Cruiser RTDs, one light orange (passion fruit flavour) and the other darker (exotic fruits flavour).)

Me: “Hi there, just those for today?”

Customer: “I actually only want one of them; my friend told me to get the orange Vodka Cruiser, but these are both orange. If it’s the wrong flavour can I come back and swap it for the other one?”

Me: “I’m sorry but our return and exchange policy only covers faulty products.”

Customer: “But she’s, like, only just outside. Can I buy this one and if it’s the wrong one come straight back in and swap it for the other one?”

Me: “No, our exchange policy does not cover that. If your friend is just outside, she can come in and decide on the flavour herself.”

Customer: “Well, she’s 15, so she can’t buy booze.”

Me: “Is she your daughter?”

Customer: “No! Do I look old enough to have a 15-year-old daughter?”

Me: “If that is the case, I cannot sell you any alcohol.”

Customer: “Why not?! I’m 25. See, here is my I.D.”

Me: “You have just told me you will be supplying the alcohol to a minor. I cannot sell you any alcohol.”

Customer: “Well, can I buy this for myself, then?”

Me: “No, because I know you will be supplying it to a minor.”

Customer: “Don’t be such a b****; I’m allowed to buy booze!”

Me: “Not for minors you aren’t. I cannot sell you any alcohol, and I must ask you to leave.”

(Customer walked out of store yelling abuse and profanity.)

Checkout This Scam

| TX, USA | At The Checkout, Liars & Scammers, Money, Non-Dialogue

A man buys a pack of cigarettes with a $50 bill. As I count his change back to him, he asks what he’d paid with, and I tell him it was a $50. He asks to buy it back, and counts out $49 in smaller bills and lays out 99 cents on the counter. I hand him the $50 for the $49 while he fishes for the last coin he needs. He comes up with a $1, which he gives me, along with the $50 and asks for a $100 instead.

We don’t have any $100s, nor other $50s. While I’m trying to figure out how to give him his money back, the fact that this is a scam occurs to me. I tell him, politely, that $50 of the money in my hands is mine, and he can either have the $50 bill or the small bills. He chooses the small bills. He then asks if he can buy the $50 back, and I let him.

Surprise, surprise, he tries the scam again, but this time I’m watching to see how it works, what he’s doing, and what I need to watch for in the future. Once he hands me the $50 back to ask for $100 again, I tell him he’s scamming me and is no longer welcome in the store. He grumbles a bit as he gathers up the change, but goes.

The next morning I come up $50 long. Apparently when I was kicking him out I forgot to give him his $50 back. So, to recap, I learned how to spot this kind of thing AND he ended up losing $50 on the deal. And if he hadn’t been greedy, and done the same kind of thing using a $10 to get $20, I wouldn’t have had the momentary confusion and he might have gotten away with it.

No ID, No Idea, Part 25

| Lethbridge, AB, Canada | At The Checkout, Food & Drink, Popular, Underaged

(A customer in and picks out a bottle of vodka that is currently being advertised in our flyer.)

Me: “Hi! Could I please see your ID?”

Customer: “I only have a photo of it. Is that okay?”

(He holds out his phone to show me.)

Me: “No.”

Customer: “Are you sure?”

Me: “Yes.”

Customer: “Are you reeeally sure?”

(I hand him a flyer.)

Me: “Well, I can give you a photo of your liquor. Is that okay?”

Customer: *glares at me and leaves*

Related:
No ID, No Idea, Part 24
No ID, No Idea, Part 23
No ID, No Idea, Part 22

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