Judging A Book By Its Cover, Part 2

| NE, USA | Crazy Requests

(I am shelving books when a young lady, probably in college, comes up to me.)

Patron: “Excuse me, miss, could you please help me find a book for my class?”

Me: “Sure, no problem. What’s the title?”

Patron: “I can’t remember.”

Me: “Well, okay, what’s the author’s name?”

Patron: “I don’t know.”

Me: “Can you tell me what the book was about, then?”

Patron: “It’s for literature class!”

Me: “Yes, but can you give me any idea what it might be about? Is it fantasy, science fiction, a mystery?”

Patron: “I don’t know yet. I haven’t read it!”

Me: “Um…do you know anything about the book?”

Patron: “Yeah. I think the cover’s blue.”

Me: “…Then how are you going to find it?”

Patron: “I just told you: I need it for class! Can’t you just help me?”

Me: *giving up* “I’m sorry, ma’am. I can’t find a book with nothing but the color of the cover.”

Patron: “But you work here! Isn’t that your job?!”

Related:
Judging A Book By Its Cover

Uncovering The Root Of The Problem

| CA, USA | Bad Behavior, Movies & TV

(A member calls the library regarding his account.)

Caller: “It shows I still have a DVD on my account, and I was just wondering what that was. I could have sworn I turned them all in.”

Me: “I see you have on your card Roots, disc #3.”

Caller: “Hmm, that can’t be right. We only checked out discs #1 and #2, because we knew we wouldn’t have time to watch them all. There must me a mistake. We do not have Roots, disc #3.”

Me: “Okay, let me go over to the shelf and see if it’s there…” *I check the shelf* “I have on my shelf discs #1, #2, and #4, but not #3. Are you certain you didn’t check it out, possibly at a different time?”

Caller: “No! We do not have it! I already told you we only checked out the first two! If that’s all I took with me, how and why would I have disc #3?”

Me: “I am not sure. Would you like me to transfer you to my supervisor. Maybe she can help you figure out the situation?”

Caller: “No! I want you to fix it, because I don’t have that one!”

Me: “Sir, unless the DVD is on the shelf, there is little that I can do other than give you more time to look for it, or transfer you to my supervisor so she can handle the matter for you.”

Caller: “Well, aren’t you useless?!”

Me: “Okay, just a moment.”

(I transfer the caller to my supervisor. However, twenty minutes later, a man walks in. It’s clear from what he’s carrying he’s the same caller.)

Man: *hands me ‘Roots’ disc #3 and walks away*

An Interest In Corruption

, | USA | Money, School

(I work in the fines office of a university library. A professor has come in, outraged that he has been blocked from checking items out. Upon pulling up his account, I see that he has a staggering 700 books checked out and $4,500 in fines.)

Professor: “I need to check out books for a presentation tomorrow! This system is corrupt!”

Me: “If there are more than $80 in fines, patrons cannot check out. But as long as you bring these overdue books in before [date] all the fines will be removed.”

Professor: “I can’t do that!” *pulls out checkbook* “Here’s what I’m going to do. I will write you a check for $4,500 so I can check out more books. Then, when I bring the overdue books in, you will pay me the $4,500 back with interest. Got it?!”