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Marked For Better Things

| Philadelphia, PA, USA | Bad Behavior, Books & Reading, Popular

(I work at a small museum and do outreach programs for schools, libraries, community centers, etc. We have been warned that the AC is down in this location, so instead of my usual slacks, I wear knee-length shorts. Two small tattoos on my calf and ankle are visible. After the presentation, while I’m cleaning up the crafts table:)

Patron: “What are those things on your legs?”

Me: “They’re for my family, ma’am.”

Patron: “You’ll never get a job with marks like that on you.”

Me: “I do have a job; I’m working it right now.”

Patron: “You know what I mean; a real job.”

Me: “It IS a real job. And with all due respect, ma’am, you’re the one at a public library at two pm on a Wednesday.”

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If It Scans, It Fits

| NC, USA | Extra Stupid, Technology

(I work at a public library and I am working by myself for a few hours.)

Patron: “I want to use a computer.”

Me: “Okay, just scan your library card at the PC reservation computer behind you and it will assign you to a computer.”

(Twenty minutes later I am super busy helping other patrons. I notice she is standing there looking confused.)

Patron: “I scanned my card. Now what?”

Me: “Okay,  it should have assigned you to a computer. Did you see what number you were assigned?”

(The patron shakes her head, because of course she didn’t.)

Me: “Let me check to see which one you’re on.”

(I looked on the computer and saw no reservation. The patron proceeded to show me that she scanned her card on the photo scanner and uploaded it to the computer used for the photo scanning machine, not the PC reservation computer with the barcode scanner. This woman figured out a freaking photo scanner but couldn’t understand how to use the barcode scanner to reserve a computer.)

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Doesn’t Look Like Anything The Cat Dragged In

| NM, USA | Family & Kids, Popular

(I am sitting in the youth services section of the library, near the desk, reading a book and waiting for my daughter to come out of story time when I observe a boy about nine or ten approaching the desk.)

Employee: “Welcome to the library. Can I help you find something?”

Boy: “I was wondering if you could help me find my grandma?”

Employee: “Sure. Can you tell me what she looks like?”

Boy: “Well, she’s really old and REALLY wrinkly and has old person hair, and she smells like an old person, and I think she’s wearing a purple shirt. Kind of a crazy cat lady look?”

Employee: *blushing at the boy’s words* “Sorry, I haven’t seen anyone fitting that… description.”

Boy: “Okay, but if you see her, will you tell her me and my mom are at story time?”

Employee: “Sure will.”

(Two minutes later, a lady comes looking for her family. She’s probably not a day over fifty and very stylishly dressed with nice hair.)

Employee: “Welcome to the library. Can I help you find something?”

Lady: “Yes. I was looking for my daughter and grandchildren. The oldest boy is wearing a green shirt and brown ball cap. Have you seen them?”

Employee: “Yes. They went into the story time room.”

(The lady leaves, and the employee looks at me, knowing I saw the whole thing.)

Employee: “Really old crazy cat ladies are getting nicer looking every day!”