Those Kids And Their Googles

| NC, USA | Bizarre, Food & Drink, Technology

(The phone rings.)

Me: “Hello, circulation desk; how may I help you?”

Caller: “Yes, I was wondering if you could tell me what temperature I need to cook this turkey at?”

Me: “Ma’am, you realize this is a library, correct?”

Caller: “Yes, but can’t you use that Google thing the kids are talking about?”

The Machines Are Already More Intelligent Than Us

, | Paris, France | Extra Stupid, Money, Technology

(I work at a library’s copy store, a fairly large room within the main branch of the library. At the entrance of our store there are three huge copy-card dispensers – about the size of a cupboard – with a different slot for each way to pay: coins, banknotes, and credit cards. On every wall of our store, several A3-sized posters inform customers that they have buy cards to do their copies.)

Customer: “Excuse me, but I paid and I didn’t get my card.”

Colleague: “Did you pay with credit card, bill, or coins?”

Customer: “Bill.”

(My colleague goes to the card dispenser with the customer.)

Colleague: “I’m truly sorry, sir, but it seems I can’t find your bill.”

Customer: “Oh, that’s because I didn’t put it there.”

(Then he pointed at the coin slot. And indeed, there was a tiny piece of paper sticking out of it: the corner of his banknote, folded in four…)

Rubber-Stamped As Racist

| VA, USA | Books & Reading

(I work in a public library at the reference/circulation desk. The patron has just taken a rubber band out of one of our rubber band return bins, and seeing that it’s full of rubber bands and trash, I go over to empty it. Both the patron and I are white.)

Patron: *whipping her head around seeing me empty the bin* “What? Was there something wrong with them?”

Me: “No, ma’am. It’s the rubber band return. It needs to be emptied periodically so we can try to get our rubber bands back.”

(We have a major issue with patrons taking office supplies and library materials so we try to keep an eye on this.)

Patron: *rips the rubber band off her wrist and throws it on the desk in front of me* “Guess you may as well have this one, too!”

Me: “Oh, thanks!”

(A little while later she comes up, and I let her know she has a fine, after which time she leaves the library, then comes back several minutes later and dumps a handful of pennies on the counter to pay her fine.)

Patron: *to my coworker while glaring at me* “I don’t know what some people’s problem is! I take one rubber band from the thing and he HAS to empty it right then! Some people take all the rubber bands they want and nobody says anything to them! Guess it just matters what color your skin is, HUH?”

Me: *to the patron I’m helping at the desk* “Did I really just get accused of being racist against white people by another white person?”