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I Don’t Think You’re In Any Position To Dictate The Tone Here

, , , , | Right | January 5, 2022

I occasionally have to deal with customers who swap price tags on things to try and get a lower price. One time, when a customer tried this, I told them what I usually do.

Me: “That was stupid. What you did could constitute fraud, which actually has a harsher sentence than theft.”

Customer: “You can’t talk to me like that!”

Swim Right Back Out The Door

, , , | Right | January 4, 2022

I worked at a kids’ clothing store. I had been there for two summers.

Customer: “I want to return this bathing suit. My kid never wore it.”

Me: “First off, we don’t return swimwear; in fact, hardly anywhere does. Second, it’s so faded —definitely from chlorine — that I can’t tell what it originally looked like. Third, I don’t recognize it from our very limited run of swimwear. I’ve been working here for two summers, so that means it’s at minimum three years old.”

I couldn’t believe the sheer audacity of trying to lie about something so not true with the evidence staring me in the face.

Why Would You Admit To That?

, , , , | Right | January 4, 2022

A customer comes up to customer service.

Customer: “I was overcharged for this [item]. It was supposed to be on sale.”

Me: “Only the store brand was on sale. This brand isn’t.”

Customer: “But the tag on it says it costs [sale price]!”

Me: “But this brand isn’t on sale.”

She argues with me, so I end up calling a manager, and she argues with them, too.

Customer: “Just give me the price I want!”

Manager: “I can return this item for you and give you the store brand, which is on sale.”

Customer: “But the tag says [sale price]!”

Manager: “The tag is wrong; this brand isn’t on sale.”

Customer: “Well, I switched the tag! I only buy the best and I wanted this one for [sale price]!”

She didn’t get the sale price.

A Brush With Crime

, , | Right | January 3, 2022

A customer brings a television up to the register. I scan it.

Me: “Funny how this television is ringing up as a hairbrush. I think the bar code reader is wonky; I have to call a manager.”

Sticking It To The Scammers

, , , | Right | January 3, 2022

A guy brings a TV show box set up to the register just after we open. The other ones in the series are on offer because this one has just come out. But this box has the cheaper price ticket on it, slightly scraped in one corner.

Me: “Yeah, I can’t sell you this. It has the wrong price on it.”

Customer: “Well, that’s not my fault; it’s whoever stickered them or put them out.”

Me: “I stickered them and I put them out five minutes ago. But no problem. There’s a security camera right above that shelf; I can go check who swapped the sticker.”

Weirdly, he just left.