Piss Poor Pizza Poacher

, , , | Right | September 29, 2008

Me: “Hello, [Pizza Place]. how can I help you?”

Customer: “Hi, I’m supposed to get a free pizza because you guys made it wrong last time.”

Me: “Okay, sir, can I have your address, please?”

Customer: “Why?”

Me: “So I can look up your credit; we file them by address.”

(He gives me his address, which isn’t in the file. I try every possible means to verify his story, and am finally convinced that he’s lying.)

Me: “Did the person you dealt with last time ask for your address?”

Customer:“No, they just said I could have a free pizza.”

Me: “Did they happen to give you their name?”

Customer: “No, it was just some guy.”

(I’m the only male manager at the restaurant.)

Me: “I’m sorry, sir, but I can’t give you a free pizza.”

Customer: “Why not?”

Me: “Because I have no record of it. I can’t just give pizza away to anybody who says we screwed up.”

Customer: “Are you calling me a liar?”

Me: “Yes.”

Customer: “Excuse me?! What is your name?”

Me: “My name is ‘guy-who’s-not-giving-you-a-free-pizza.’ What’s yours?”

Customer: “I want to speak to your manager!”

Me: “I am the manager.”

Customer: “Well, haven’t you ever heard that the customer is always right?”

Me: “Yes, that’s what people say when they’re trying to rip us off.” *click*

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Cheapskates: FAIL

, , , | Right | September 20, 2008

Customer: “Hey, can I get these rolls at a discount?”

Me: “No, I’m sorry, sir; it’s only six. We don’t discount the bags until right before close.”

Customer: “Well, the girl last night let me do it!”

Me: “Sir, I was working last night, and no, I did not.”

Customer: “All right, it was the night before! That girl!”

Me: “Richard?”

Customer: *slinks away*

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Welcome To Retail, Part 2

, , | Right | September 11, 2008

(It’s my first day on the job. I just finished scanning all of a customer’s groceries and given her the total when she holds up a roll of paper towels. She hadn’t put them on the conveyor belt.)

Customer: “Why didn’t you ring this up?”

Me: “Oh. You didn’t put it down on the conveyor belt. I’ll add it to your–”

Customer: “Why is it my fault? You should have rung it up the first time!”

Me: “I’m sorry, ma’am, but you didn’t–”

Customer: “I’d like to speak to your manager. ”

(I call my manager over.)

Manager: “What seems to be the problem?”

Customer: “Yeah, she didn’t ring this up.” *holds up paper towels*

Manager: “Ma’am, did you put it on the conveyor belt?”

Customer: “No.”

Manager: “Then how could she ring it up?”

Customer: “By sliding it across the beepy thingy, duh!”

Manager: “How could she if you hadn’t put it down?”

Customer: “…I don’t know. She just should have!”

Manager: “Well, then why don’t I take that and we’ll ring that up for you right away.”

Customer: “No.”

Manager: “Why not, ma’am?”

Customer: “I don’t want to pay for them.”

Manager: “Okay, ma’am. I can return them to the aisle for you.”

Customer: “No.”

Manager: “What?”

Customer: “I still want them, I just don’t wanna pay. Why do you think I didn’t put them down on the move-belt thing? You gotta give them to me for free now, because I had to call you over.”

Manager: “Ma’am, I’m sorry, I can’t do that.”

Customer: “I’m taking them.”

Manager: “That’s theft, ma’am.”

Customer: “Fine!” *slams paper towels on conveyor belt*

(She eventually paid, but not before flipping us the bird. How nice for my first day.)

 

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Of All The Lies To Tell

, , , | Right | August 6, 2008

Snooty Customer: “I want a milkshake, but I want it made THICK. Last time I had a shake here, it was like drinking ice cream flavored water!”

Me: “I can assure you that I can make you a very thick milkshake, ma’am. What flavor would you like?”

Snooty Customer: “A milkshake! I want a milkshake!”

Me: “Yes, ma’am. What FLAVOR of milkshake would you like?”

Snooty Customer: “I told you I wanted an extra chocolaty chocolate one!”

Me: “Yes, ma’am. One extra chocolaty chocolate milkshake, thick.”

(I fill the milkshake cup with chocolate ice cream and use hot fudge sauce instead of chocolate syrup. I add maybe a tablespoon of milk. I get it mixed up and ring her up, and she leaves. A few minutes later she returns, cuts in front of about 10 people waiting in line and slams her milkshake on the counter.)

Snooty Customer: “I want to talk to a manager! I want to know why no one here can do their d*** job!”

Manager: “How can I help you, ma’am?”

Snooty Customer: “I told that girl there I wanted a normal chocolate milkshake, and this is so thick I can’t get it through the straw! I just gave myself a headache trying to drink this thing! I demand double my money back, a free milkshake, and some ibuprofen!”

Manager: “Ma’am, I was standing right behind her when you placed your order. She made you what you asked for. An extra chocolaty shake that was thick. I am not returning your money or giving you a new milkshake.”

Snooty Customer: “But, my husband is Dr. [Name] and I always get what I want!”

(Suddenly, another customer who has been standing in line and watching the whole thing speaks up.)

Another Customer: “Excuse me, b****, but Dr. [Name] is my BROTHER and you sure as h*** aren’t his wife, you d*** liar!”

Snooty Customer: *leaves in a huff*

(My manager gave the other customer her entire order on the house. She deserved it, whether it was true or not.)

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Fowl Play

, | Right | July 22, 2008

(A customer comes in to return a powerhorn. We’re often wary of these returns, as customers often put them under their car to increase their radio’s volume and blow them out within a day.)

Customer: “I don’t need this. I didn’t open it.”

Coworker: “Okay, let me take a look at it…”

(The packaging HAS been opened, but it still might not be a big deal. However, my coworker finds a chicken bone in the box.)

Coworker: “Ma’am, I think you left something in here.”

Customer: “Oh! That’s my lunch!”

Coworker: “You said you didn’t open it?”

Customer: “Yeah.”

Coworker: “But there’s a chicken bone in the box. And the wiring has been cut. And the unit is cracked.”

Customer: “It CAME like that.”

Coworker: “With a chicken bone in the box?!”

Customer: “YEAH!”

 

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