Disease Or Not, You’re Still A Douche

, , , | Right | March 12, 2009

(A customer has just finished placing a rather large and pricey order of several large popcorns loaded with butter, large drinks, and random candies.)

Me: “That’ll come to $55.75, sir.”

Customer: “Oh… I have cancer.”

Me: “Um… I’m sorry.”

Customer: “So, I don’t have to pay, right?”

Me: “No, you still have to pay.”

Customer: “Why? I’m a cancer patient!”

Me: “You’re also trying to walk away with nearly $60 in concession items. I’m sorry, but I can’t give that to you because you have cancer.”

Customer: “Oh, come on! What if I told you I had heart disease?”

Me: “I guess I’d have to ask why you’re in such a rush to kill yourself?”

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Smile – You’re On Scam-Cam

, | Right | March 9, 2009

Me: Hi, welcome to [Store]. How can I help you today?”

Customer: “I’ve been waiting here for fifteen minutes. I want everything here discounted.”

Me: “I left here maybe two minutes ago, max, to check the fitting rooms.”

Customer: “Are you calling me a liar?”

Me: “In short, yes.”

Customer: “Bull! Do you have any proof I wasn’t here earlier?!”

(I point to the huge camera on the ceiling.)

Customer: “…”

Me: “…”

Customer: “I’ll shut up now.”


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Literary Emergency

, , , , | Right | March 3, 2009

(During a busy day right before Christmas, a woman comes up to my register, cutting the entire line, and slaps a gift card down on the counter.)

Customer: “I need fifty dollars on this gift card.”

Me: “I’m sorry, ma’am, but there is a line and I’m afraid you’ll have to wait.”

Customer: “No.”

Me: “Excuse me?”

Customer: “I’ve been waiting here before any of these people got here! I NEED THIS GIFT CARD NOW!”

Me: “I’m sorry, ma’am, but I just can’t do that. You’ll have to wait like everyone else.”

Customer: “Now you’re just pretending you didn’t see me just so you can be a little b**** and tell me no! I want to speak to your manager!”

Me: “Ma’am, there’s no need to yell. I was busy with customers and didn’t see you standing there. I apologize for that, but I really must ask you to wait in line.”

Customer: “NO! You little b****! You don’t understand! I am a nurse! This is for a patient!”

Me: “My answer won’t change.”

Customer: “This is for a patient! It’s Christmas! Don’t you have a f****** heart?! Where is your Christmas spirit?!”

Me: “I’m Jewish.”

Customer: “Put fifty dollars on this gift card before I get you fired! This is for a patient and he is dying! I need it now!”

Me: “If he’s dying, what the h*** is he going to do with a gift card?”

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Deception School Drop-Out

, , | Right | February 26, 2009

Me: “Your total is $42.98.”

Customer: “Wait, that can’t be right. Those pillows are on sale.”

Me: “I’m sorry, ma’am. We just got these pillows in today. They won’t be on sale for at least a few more weeks.”

Customer: “That’s ridiculous! They say they’re on sale! You have to give me the sale price.”

Me: “Well, I’ll double-check for you, but I already sold a few others today and no one else paid a sale price for them.”

Customer: “Are you calling me a liar? Because I already checked! They all say they’re on sale!”

(She points to the price tags on the pillows that have been haphazardly covered up by sale stickers.)

Me: “Yes, and those sale stickers also say that these pillows are napkins.”

 

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All Signs Point To Yes

, , | Right | February 20, 2009

(A customer is at the refund counter to return a DVD player. I get called over to inspect it, because I work in the electronics department.)

Coworker: “All right, everything seems okay. May I see your receipt?”

(The customer hands over her receipt, but it’s dated July. It is November now. Our return policy only allows for 45 days.)

Coworker: “Ma’am, I cannot give you a refund, because this is from July.”

Customer: “But the electronics associate said I can return it anytime!”

Coworker: “Do you remember who it was?”

Customer: “It was that young man!” *points towards me*

Me: “Ma’am, I have never told you such a thing.”

Customer: “Yes, you did! Are you calling me a liar?!”

Me: “Well, I’m just a seasonal worker who got hired two weeks ago, so…”

 

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