Having The Conman Outnumbered

, , , | Right | March 1, 2018

I was a cashier at a popular fast food chain, in the days before automated registers.

I was also a math nerd, who could do most of the totals and tax in my head and could shake a handful of coins and give an accurate total.

One day, a guy comes in, gives a fairly complicated order, and pays with a $20. Then, after he gets his change, he asks to exchange some of it for other bills and starts a long back-and-forth about the original bill and the exchanges.

I am keeping close track, but feel something is off. His order comes up, then he gives me a funny look and leaves.

I call a manager, asking for a drawer count, because I think I might have just been short-changed.

Turns out I am $5 up.

The manager compliments me on not only making it through a very expert short-change con, but coming out ahead. That explains the odd look from the con artist.

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A Cavity Search

, , , | Healthy | February 27, 2018

(I’ve been visiting the same dentist for about five years, and never had any issues. I’m also over thirty and have never had a cavity, so I consider myself fortunate. I go in for my six-month cleaning and let him know that as a result of a new job, I’ll be moving to a town about an hour away.)

Me: “So, this is the last time I’ll see you!”

Dentist: “Oh, we’ll miss you!”

Me: “I’ll miss you guys, too.”

Dentist: “You know, you could keep coming here. It’s not like we’re that far away, and you’ll be in town to visit your parents, since they live nearby.”

Me: “Um… Well, no, I think I’d like to find a dentist closer to where I’ll be living. You know, just in case I have an emergency.”

(The dentist tries for a few more minutes to convince me to keep visiting him, before giving up. He’s finally done with the exam.)

Dentist: “Oh, bad news. You have eleven cavities.”

Me: *completely shocked* “ELEVEN? Did you say eleven cavities? As in ten plus one?”

Dentist: *sorrowfully* “Yes. Eleven. You’ll need to get those filled right away. Let’s go up front and have my receptionist schedule the first appointment; I think we should do at least two, one side of your mouth and then the other…”

Me: *interrupting* “Wait a minute. I’ve never even had one cavity in thirty-one years! I brush and floss three times a day. You’ve always said how great my teeth look. Six months ago you said everything was fine, and now I have eleven cavities?”

Dentist: “I know. It’s very bad. Come on. Let’s get your next appointment scheduled and [Receptionist] can tell you out-of-pocket costs.”

Me: “You know, I think I’m going to hold off and get a second opinion on this. No offense, but it just seems really extreme. One or two, maybe, but eleven?”

(The dentist was adamant that I needed to get it taken care of right away, but I didn’t budge, and left without making a follow-up. I moved to my new town and found a great dentist who was surprised when I told him my last dentist found eleven cavities. He didn’t find any! Ten years later, I’ve still never had one. The worst part was that a friend of mine worked for that shady dentist; I had to call and tell him what happened and he was so embarrassed. He quit a few months later.)

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Will Not March To The Beat Of Their Drum(stick)

, , , , | Right | February 27, 2018

(Chicken drumsticks were on sale the previous week for a dollar off per pound.)

Customer: “I’ll take ten pounds of drumsticks. These are on sale, right?”

Me: “No, sir. That was last week, sorry. This week they’re back to regular price.”

Customer: “That’s okay; just give them to me for the sale price.”

Me: “Unfortunately, I’m not able to do that, sir. The sale is over. Do you still want them?”

Customer: *waves impatiently* “Just change the price; I know you can.”

Me: “Uh, no. Actually, I can’t.”

Customer: *rolls eyes* “Just do it!”

Me: “Sir, the prices are downloaded into the scales from a central computer. I just punch in the product code. The price is what it is.”

Customer: “You can override it. Do you think I don’t know that?”

Me: “Well, that’s more than I know.”

(Even the department manager can’t override the prices, and I’m just a clerk.)

Customer: “Just do it!”

Me: “Even if I could do that, which I can’t, please explain to me why it would be worth losing my job just to save you a few dollars?”

Customer: “I know the owner.”

Me: “Oh, yes? Well, Mr. [Owner] knows a lot of people. I know him myself, and I don’t get to name my own prices in the store.” *smiling*

Customer: “Very funny. He’s a good friend of mine.”

Me: “Oh! Well, in that case, there’s no problem!”

Customer: “Aha! I knew it!”

Me: “Sure! You just call up your good friend and have him arrange a discount for you.”

Customer: “…”

Me: “You have his number, of course?”

Customer: *pause* “Just give me five pounds of drumsticks.”

Me: “Sure thing!” *bags and weighs* “That comes to [regular price]. Have a great day!”

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Don’t Give Them A Job In Security

, , , , , , | Right | February 26, 2018

(A customer comes to the service desk in regards to an application he filed a week earlier.)

Me: “Hi, how can I assist you today?”

Customer: “I applied for a job about a week ago, and I’m very interested. I was just wondering if I could leave my information with you guys.”

Me: “Sure.”

(I hand him a clipboard with some papers on it, and he writes down his info.)

Me: “Okay, I’ll give this to our hiring manager; she’ll be in later today.”

Customer: “Thanks.” *begins walking towards up escalator*

Me: “Sir, the exits are over there.” *points in completely opposite direction*

Customer: “Oh.”

(He walked to the bathroom, then checked to see if I was still watching, eventually leaving when he realized I was. I wrote on the note to the manager that he tried to sneak into a movie without a ticket. When she read it, she laughed hysterically and said, “Now I can use this to make sure we don’t hire him!”)

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Break-ing The Law

, , , , , | Working | February 26, 2018

(I am a cashier at a department store. It is 4:00 pm, and I am midway through my eight-hour shift. We are very busy, though we have more than enough staff on hand. I approach my supervisor for my lunch break.)

Me: “May I take my lunch now?”

Supervisor: “Sorry, but we are very busy right now. You’re going to have to wait.”

(This pattern repeats every 30 minutes for the next two and a half hours. When I approach her again at 6:30, this happens.)

Me: “Now can I take my break?”

Supervisor: “No. You’re not getting a lunch at all.”

Me: “Excuse me?

Supervisor: “Do I need to repeat myself? You are not getting your lunch today!”

Me: “That’s illegal! The company can get in a lot of trouble for that!”

Supervisor: “Really? Wait here.”

(Soon after my supervisor leaves, she returns with my manager in tow, who brings me to the office.)

Manager: “Is there a reason why you were not taking your break?”

Me: “[Supervisor] wouldn’t let me! She eventually told me I wasn’t allowed to take it at all!”

Manager: “I see.”

(She hands me a clipboard. I immediately realize I’m being written up!)

Manager: “You’re not a good liar, you know. I heard everything from [Supervisor]. I would normally have you fired for this, [My Name], but I’m feeling generous today. But going forward, this cannot happen again, or you will be fired.”

Me: *signing the form* “I should not have been written up for this. I’m going to take this up with [Owner].”

Manager: “You do that, and I will fire you. I dare you.”

(Unafraid of my manager, I followed through and reported the incident to the owner, who was horrified when he heard of it. He fired my supervisor for intentionally breaking state laws and lying to him about it, corroborating his statement with a customer complaint about her cursing me out. The manager was also suspended for two weeks without pay for not investigating enough, and eventually demoted when the owner discovered that my write-up wasn’t the only bogus one she had submitted. For all my trouble, I got three days paid leave and a promotion!)

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