I work for a well-known liquor chain in Texas. I’m the wine specialist for my store, and I’m the only woman on the floor, not counting my two managers. I’m five feet tall and weigh about 120 pounds.

This past Saturday was busy for us, and we had people coming in five minutes before we legally had to lock the doors. Liquor stores in Texas are required by law to close at 9:00 pm, and we can’t legally be open on Sundays, so we were slammed. 

One of the customers was this really buff dude. He had to be twice my weight and a foot and a half taller than me. He bought a case of 1.75 liters of vodka, and even though he carried the case up to the checkout counter, he couldn’t be bothered to carry it outside.

The cashier called for customer carryout, and I was the only one on the floor. The look of shock, and then shame on the guy’s face when I slung the case up onto my shoulder and happily escorted him and the case to his truck really made my week.

I work at a large bookstore that has two floors. On the bottom floor, there are two sets of registers: one by the parking lot entrance and one by the mall entrance. The vast majority of the time, we only have the parking lot registers open. We really only open the mall side around the holidays.

Coworker: “Hi, sir, what can I help you find today?”

Customer: “There’s no one at those registers.”

He points to mall side registers, which each have a CLOSED sign up at them.

Coworker: “I’m so sorry, sir, but unfortunately, those registers are closed today. There are open registers on this side of the building, though!” *Gestures*

Customer: “I have a heart disease! I can’t walk over there! F*** you!”

He threw his books down on the counter and walked away. The books? All on how to use an air fryer.

I work in a self-service restaurant, in a department which consists mainly of the coffee bar, the checkouts, the scullery, and the clearing of the tables. Several coworkers, usually young girls, are not very happy about doing the “dirty” work, i.e. the scullery or clearing the tables, which are the most physical tasks and also involve leftovers, which they consider gross.

One coworker, either in her teens or her twenties, is always working at the checkout or the coffee bar. She doesn’t like to be anywhere else at all. One day, another coworker who is a bit fed up with her antics has her deliberately on the table clearing. She asks whether I want to swap tasks while I’m doing checkout. I refuse subtly, hoping she’ll learn some discipline.

While time goes by, she doesn’t learn, although she’s not bad at the things she does. What is more striking is that she never seems to pay for stuff she eats during her breaks, always claiming she will pay later since it’s “busy”. While other people do this — although it’s illegal and reason for termination — I note that she does this all the time and I never see her come back to pay later. 

One day, the coworker in question doesn’t show up. Another coworker goes to ask whether she is late; the manager on duty answers that she won’t be coming anymore. It doesn’t take long for us to figure out that this is permanent.

It soon came out that she had been stealing money from the till for almost ten months, managing to steal about €3000.00 from the company! So much for “paying later”. No wonder she loved the checkout so much.

We handle technical support for the guest Wi-Fi at a number of large hotel chains.

Me: “Thank you for calling technical support. How can I help you?”

Customer: “Yes, your Internet is very slow. You guys need to clean it out.” 

Me: “Okay, well, if you can help me gather a little information, I’d be happy to troubleshoot that for you.”

Customer: “No, I don’t have time for that; I’m very busy. Can’t you just fix it up?”

Me: “I can certainly see what I can do, but I’m going to need a little more information.”

Customer: “Ugh! I’m not a computer geek. You’re supposed to do that stuff. I don’t have time for this.”

Me: “I’m sorry to hear that, ma’am, but feel free to give us a call when you do have a few moments to spare so we can see about the speed issue.”

Customer: “Yeah, well, you guys should just clean out your cookies or whatever!” *Click*

Related:
And That’s How The Scam-Cookie Crumbles
And That’s How The Not-Free Cookie Crumbles
And That’s How The Entitlement Cookie Crumbles
And That’s How The Calorie-Counting Crumbles
And That’s How The Cookie Epically Crumbles

I am a customer at a discount department store. When I get out of my car, I see a bag of clothing in one of the carts in the cart return. I grab the bag and see that it’s full of children’s clothing. I grab it and take it inside to the customer service desk.

Attendant: “Hi! Do you have a return?”

Me: “No, I found this outside in a cart.”

Attendant: *Interrupting* “I guess someone decided they didn’t want it.”

She grabs the bag and starts pulling things out.

Me: “No, they obviously paid for it. There’s a receipt.”

The attendant starts putting things in the go-back bins

Me: “I need to talk to your manager.”

She seems annoyed but she calls the manager. I explain the situation and she completely understands. She reprimands the attendant and pulls merchandise out of the bins and rebags it. She assures me that it will be waiting if the customer comes back.

When I finish my shopping and go back to the car, I see a young woman frantically searching in the cart return.

Me: “Did you happen to lose a bag of kid’s clothes?”

Woman: “Yes! Did you find it?”

Me: “Yes, it’s at customer service.”

Woman: “Thank you so much.”

She heads into the store. I suddenly get a bad feeling and decide to follow her. The same attendant is at the desk.

Attendant: “No, I don’t have any lost shopping.”

Woman: “But a lady said she found it and turned it in.”

Attendant: “Noooooo.”

Me: “Manager. Again. Now.”

She rolls her eyes but pages the manager.

Attendant: “This lady needs you again.”

I explain to the manager that this woman is looking for the bag and that the attendant says there isn’t one. The manager turns around, grabs the bag off the counter, and has the woman check it. Her items are all there and she leaves after thanking me and the manager. As I’m leaving, I hear the manager.

Manager: “I’m calling someone else to cover the desk. You go ahead and start cleaning the bathrooms.”

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