I Was Sn-apping

, , , , , | Learning | April 6, 2018

(One of my students is supposed to be working on an assignment, but I look over and can only see the top of his head on his desk.)

Me: “[Student], I need you to wake up and get back on task.”

Student: “I wasn’t sleeping! I was on my phone!”

Me: “Um… That also isn’t a good answer… or choice.”

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I’ll Just Literally Leave You To It

, , , , | Working | April 5, 2018

(I work in a big box store in the clothing department. I am also cashier trained. The fitting room attendant asks me if I would cover her lunch break at 7:30. A few minutes before 7:30, I decide to use the restroom up front before I take over for her. As I am walking up front to the restroom, I am stopped by a cashier. This cashier has a customer standing there with her items on the belt.)

Cashier: “Are you here to take over for me? It’s time for me to go home.”

Me: “No, I’m just going to the bathroom.”

Cashier: “Can you take over for me? It’s time for me to go home.”

Me: “Just enter [code that summons a manager].”

Cashier: “I don’t want to make the customer wait.”

(I’m thinking, “Then don’t make her wait; ring her up while you waiting for a manager,” but I don’t want to argue in front of the customer.)

Cashier: “Can you take over for me? Are you cashier trained?”

Me: “Yes, but—”

Cashier: “But what? It’s time for me to go home. I don’t want to make this customer wait.”

(After a while of him arguing that it is time for him to go home, and the customer not getting rung up, I eventually agree to take over for him, because I want the customer to be taken care of. After he leaves, I call over a manager, and explain to her what happened.)

Manager: “So, he just left?”

Me: “Yep.”

(While I was explaining to the manager, the customer kept apologizing. We kept assuring her that she was completely not at fault.)

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The Way To Find The Rights Are Wrong

, , , , | Working | April 4, 2018

(I am new to a department that assists local banks with repossessions. It is my first day on the job and I’ve been told only to file paperwork, and that my training will begin tomorrow. I have been bombarded all day with people calling my new office extension asking to speak to the manager. I’ve been simply transferring them to her office. I get a call from a young lady who is hysterical, having just had her car repossessed.)

Caller: “[Manager] told me to talk to you. What do I do?!”

Me: “Um… Hold, please.”

(I call the manager.)

Manager: “Yeah, I didn’t feel like talking to her. Just tell her what her rights are.”

Me: “But I don’t know what they are.”

Manager: “Figure it out!”

(I ended up Googling consumer rights in my state for people who have had their vehicle repossessed and reading it off to the girl. My second day went about the same, and I ended up quitting.)

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Tubular Yells

, , , , , | Learning | April 3, 2018

(We have two teachers for a human biology lab class, and each week they alternate who takes the class. One of them is great; the other has a habit of melting my brain immediately. Today we are looking at bones and identifying their features and differences between species. I’m looking at a pelvis when:)

Me: “Excuse me, but I’ve totally forgotten what the ischial tuberosity is; could you tell me?”

Teacher: “Well, when you can’t remember, think of the word.”

Me: “That’s the thing; I’ve totally blanked on this one. Could you let me know so I can continue?”

Teacher: “Break down the word. What does ischial relate to?”

Me: “Honestly, I’ve totally forgotten. I would say it’s part of or near the ischium, but I can’t remember where that is on here.”

Teacher: “Yes, related to ischium. And tuberosity? What does that mean?”

Me: “I don’t know.”

Teacher: “Think about it. What does it mean?”

Classmate: “I think she’s asking you because she doesn’t know, [Teacher].”

Teacher: “You’ll get it. What’s the word mean?”

Me: “I don’t know; that’s why I asked. My notes are in my bag, which you had us put away for this, and I’ve blanked on it, so I asked you. Can you please tell me, so I can move on with this?”

Teacher: “Tuberosity is to do with the shape: like tubules. You remember tubules in other areas?”

Me: “Yes, that makes sense, but I still don’t know–”

Teacher: “So, you know what it is now, because you broke the words down to their meanings.”

Me: “No. I don’t know which part of the bone is called the ischial tuberosity, which is why I asked.”

Teacher: “Well, you do know; you just need to be more confident.” *walks away*

(Another classmate ended up knowing it and shared with me, but how hard is it to just answer a straightforward question? Sadly, this is far from the first merry-go-round of simple questions. I fear for my marks.)

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It’s Not Projected To Go Well

, , , , | Working | April 3, 2018

(Our company is looking to hire a marketer to handle two separate projects, to come up with good strategies and put them into action, and to do all that boring but essential corporate stuff, like make potential customers aware of these products, talk to people about setting up coverage or ad buys, figure out marketing campaigns, etc. All this is detailed in the job posting. The guy we end up hiring is very confident, and comes highly recommended. The first week, however, he only focuses on one of the two projects. We’re not that concerned, since we figure he’s trying to get a handle on them separately, and they’re so different that he probably needs a while to get up to speed on them both. After another two weeks, it quickly becomes apparent that he’s only working on one of them. He hasn’t so much as mentioned the other project, or spoken to the team on it beyond the introductions. We decide to call a meeting to see how things are going.)

Me: “We wanted to see how you were settling in, and how you felt things were shaping up. We know you’re working a lot on [Project #1], which is great, and we like the things you’re putting into action there. What have you got in mind for [Project #2]?”

Marketer: “Well, for [Project #1]…” *goes off on a long-winded speech about what he’s doing on the project we’re not worried about, but doesn’t mention the other*

Me: “That’s great, but we wanted to talk about [Project #2]. The launch windows for these are very close together, and it would make us feel better if we had some insight into your plans for this one, as well.”

Marketer: *looking a little annoyed* “Well, to be frank, [Project #2] is outside my wheelhouse. I don’t really know what to do with it.”

Me: *taken aback, since this isn’t what he told us in his interview* “Well… What are you doing to rectify that?”

Marketer: *shrugs* “To be honest, I think you should hire someone else. Or just forget about it.”

Me: “What?! You applied for a position specifically to handle these two projects. You were made aware of them in the listing, we discussed them at length in your interview, and that is what we hired you for: to handle them both.”

Marketer: “Well, misjudgments happen.”

Me: “You signed a contract. I need you to start working on [Project #2].”

Marketer: “I already told you I’m not interested!”

Me: “Okay. Are you refusing to do what you agreed to do when you were hired and what is outlined within the terms of your contract that you signed?”

(He blustered a bit and kept insisting that he didn’t want to work on one of the two projects he had been specifically hired for. When I told him then that we were no longer in need of his services, he got extremely defensive and angry, and even threatened to sue for “unlawful firing.” He later tried to make it sound discriminatory… but he was a white guy with no disabilities? I’m just baffled at the idea that someone would think it was okay to refuse to do half of the job they had signed on for, and then seem shocked when they were let go. We ended up hiring someone else who did both projects just fine and made them great successes.)

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