Just Lawyered Yourself

, , , | Legal | July 10, 2018

(I work in a call center for a large communications company. One day a customer calls in wanting information on a customer’s account.)

Me: “I can help you with that, sir. Please give me the telephone number.”

Caller: “It is [number].”

Me: “Thank you. Your name and account number, please.”

Caller: “I don’t have the account number.”

Me: “I’m sorry, sir, but without account verification I am not able to provide you with any information on that account.”

Caller: “Look, buddy, I’m a lawyer and you f****** better give me that information or I will sue you and the company!”

Me: “Oh. You’re a lawyer?”

Caller: “D*** right. Now hurry up!”

Me: “Well, sir, I would assume that since you are a lawyer you would have a least a passing respect for the law, and you would also know, as a lawyer, that the information on customer’s accounts are protected by the PIPD Act. You would also know that if I gave you this information without proper verification it would open the company up to civil action and myself to termination of employment. I am not going to throw my job away just to make you happy.”

Caller: “F*** you!” *click*

When The Yelper Got Yelped

, , , | Legal | July 1, 2018

(A new potential client texts:)

Potential Client: “I want to get my dog groomed this Saturday.”

Groomer: “Thank you for your interest; currently we are booked until [date out three weeks]. Can I get more information on your dog?”

Potential Client: “If you don’t get me in this Saturday I’m going to post on every review site every day!”

Groomer: “Sorry, we don’t groom for terrorists and any libel will be dealt with by my lawyer.”

(The groomer then screen-shot the texts and shared with local and national groomer groups online to blacklist him.)