Unfiltered Story #124835

, , , | Unfiltered | November 8, 2018

(I used to help out as an attendant at a laundromat that offered drop-off and pick-up services.  We also would take dry-cleaning orders.  People would drop off their clothing to be dry-cleaned, it would get picked up by a local dry-cleaning store, and it would be dropped back off a few days later for people to pick up and pay.  Due to issues with credit cards and bounced checks, we could only accept cash.  One day, a woman came in to pick up her dry-cleaning order.)

Customer:  “I’m here for my dry-cleaning.  Here’s the receipt you guys gave me.”

Me:  “Ok, here you go.”  (I hand her the order and ring her up on the register.)  “That will be $29.99 please.”

Customer:  “What?  What do you mean?  It shouldn’t be that much.”

Me:  “Well, let’s look at the receipt and what you have.”  (I look through her dry-cleaning, and re-calculate the total in case it was incorrect the first time.)  “No, it looks like your order should be 29.99.”

Customer:  (Becoming angry.)  “That’s insane!  It shouldn’t be that high!”

Me:  “Well, I’m sorry ma’am, but that’s the total.”

Customer:  (Furious)  “Ugh, fine.”  (She pulls out a checkbook and begins to write a check.)

Me:  “I’m sorry ma’am.  We don’t accept checks.”

Customer:  “WHAT?!”

(I point out the “No Checks or Cards” signs that are surrounding the dry-cleaning desk.)

Customer:  “THIS IS INSANE!  Fine.  I need to go get cash.  Were is the nearest ATM?”

(I explain that we have one in the lobby.  We made sure to set the ATM fee to be the same as other ones nearby to be competitive.)

Customer:  “I will not use your ATM!  You probably set the fee high to screw over customers like me!”

(At this point a co-worker comes out.  She explains the situation to him, and he tells her the nearest ATM.)

Customer:  (Even more furious)  “Well, I can’t LEAVE, because you jerks will just mark up the price of my dry-cleaning order!”

(So she is refusing to go to another ATM, yet also won’t use ours.  After some more huffing and screaming by the woman, my co-worker assures her that we won’t mark up her order.  She leaves in a huff to use the ATM across the street.  Which has a higher fee than our ATM.  I wasn’t there when she returned, but evidently, she claimed that we DID indeed mark up her order, even though it was still $29.99.)

Daylight Save Yourself The Trouble

, , , , , | Right | June 29, 2018

(I work in a laundromat. Spring Daylight Savings just happened yesterday, and I was the only one that worked yesterday. Before being told this story, I have just mentioned staying late last night to clean up, as customers were there a little past closing. We closed at six pm.)

Coworker: “You know the customer…” *describes him*

Me: “No?”

Coworker: “Well, he came in today, saying he was here yesterday.”

Me: *searches memory* “Oh, yes! Now I remember; he was here yesterday.”

Coworker: “He came in today and he was really mad! He said he came back at 5:30 yesterday to get his stuff out, making sure he had lots of time left before we closed, and that the girl here yesterday left early; everything was off and locked up! I told him that’s really strange that she would do that, and to let me check my timesheet. It said she clocked out after six pm. He said no, that must be wrong, and started arguing with me about it. I think about it for a moment and go, did you get confused with the time change? He says no, that happens at midnight Sunday.”

Me: “Well, it was two am Sunday, so he’s a bit off. I was definitely here past closing. It’s hard to clean up around people; I didn’t finish until they left just after six. The computer clock changed automatically and so did the debit machine. I did the wall clock myself.”

Coworker: “I know. I didn’t think you would leave early. He was really mad and kept insisting you had.”

(At this point, my coworker goes to the bathroom briefly, and I ponder this story. She gets back:)

Me: “Wait, he was saying midnight Sunday? Meaning, when it changed it would be one am Monday, not 12:00 Monday? As in, the time change hadn’t happened yet?”

Coworker: “Yes, exactly! So I was trying to explain that you didn’t close early, but he didn’t believe me. I had to sit down and read a book; I couldn’t explain time to him. Another customer was in here, laughing at him!”

Me: “Wow. That just makes it worse. How did he not know when the time change happened?”

Coworker: “I don’t know; maybe he didn’t talk to anyone about it, or see anything about it.”

Me: “To be honest, Daylight Savings is confusing, but not that much.”

(Yes, Daylight Savings had occurred over twelve hours before “5:30,” and this guy had gone that whole time not knowing.)

Should Have Just Thrown In The Towel

, , , , | Friendly | December 29, 2017

(I am 24 and a student not living with my parents. It is Christmas time and my mother asks me to go to the laundry shop to a pick a Christmas tablecloth she had dropped there the week before. I have always looked younger than my age.)

Me: “I’m here to pick up this.” *gives the ticket*

Worker: “Hmm. I can’t find it. Maybe the paper fell. You don’t know what the tablecloth looks like, do you?”

Me: “No. It was my mother that dropped it off last week; she just gave me the paper.”

Another Customer: “This youth nowadays! What a lack of respect! What are you? Fourteen? You should know what you have at home! You’re only mooching from your parents! Only want to have fun!”

Me: *with a deadpan face* “I’m actually 24, and I don’t live with my parents. My mother asked me a favour and I did it for her.”

(By then the worker had found the tablecloth with the missing paper, giving it to me and muttering an apology, so I walked out while the other customer stared with an open-mouth. The fun fact: my mother also didn’t remember which tablecloth it was when I told the story. The worker also apologized to my mother when she went there again.)

Nefertiti The Scribe

| Long Island, NY, USA | Friendly | February 16, 2017

(I am at the laundromat, reading a book while waiting for my clothes to finish. Another customer approaches me.)

Customer: “Oh! What are you reading?”

Me: “It’s about the history of ancient Egypt.”

Customer: “Oooh, is it an autobiography?”

It Bearly Happened

| WI, USA | Romantic | March 12, 2016

(It’s the day before Valentine’s Day and my girlfriend and I sit in the arcade room of our local Laundromat. A man walks in, and begins playing on the claw machine. After a few unsuccessful attempts, he continues funneling money into the machine. I am in awe. Every time he loses.)

Me: “Awww.”

(For the first time, he looks back and cocks a smile. But soon after he leaves.)

Man: “Screw this.”

(I sit, disappointed. But then, not more than a minute or two later, he comes back.)

Man: “I’m getting this d*** bear!”

(He continues. Finally, after four or five more attempts, he gets the bear.)

Me: “Oh, my god!” *claps*

(Without looking, he throws the bear at us. It’s a black bear holding a red heart that says “Love”)

Me & Girlfriend: “Thank you!”

Man: “No problem.”

(We took the bear home, and gave him a place between our stuffed animal-collection. I still don’t think he knows how much that made our day.)

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