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Almost The Honeymoon Suite

, , , , , | Right | January 24, 2026

Working the check-in counter at a major Las Vegas hotel/casino, you hear all sorts of jokes and comments from all sorts of people. You learn to roll with it. An older guy starts checking in:

Me: “May I have your last name, please?”

Guest: *Smiling.* “Only if you marry me.”

I point to the row of seven coworkers all processing check-ins at the same time as me.

Me: “Sir, I currently have one single empty suite that’s eligible for a free upgrade for a customer holding the same loyalty status as you do. All my coworkers have access to that same suite, and the first one of us who completes a check-in for a guest can offer that—”

Guest: “—Smith! It’s Smith! Smith!”

Me: “Thank you, Mr. Smith.”

I complete the check-in and get the (now very quick and direct) man his complimentary upgrade.

When It’s Always An Unhappy Meal

, , , , , | Right | January 19, 2026

We have a regular customer who goes from quiet to screaming in the space of one question. Every time she orders, she gives us her rules:

Customer: “I am ordering something, and I say it clearly, and I say it once. You take my payment, and you give me my food. That is the limit of our interaction. I don’t want you to ask me if I want another item or offer an upsell, or ask me how my day is!”

We learn to just not to talk to her.

One day, she comes in and orders as usual. Right after her, another customer orders the exact same combo. That day, we have a special: if you add a promotional tie-in item, the whole combo becomes cheaper.

Me: “If you’d like to add the promo item, your total will actually go down.”

The second customer happily accepts. The grumpy customer storms back to the counter.

Customer:Why didn’t you offer me that deal?!”

Our manager steps up without missing a beat.

Manager: “Ma’am, you give us your order, we take your payment, we give you your food. That is the limit of our interaction.”

The look she gives the manager could have powered Vegas for a month.

When Even Just Entering Is A Gamble

, , , , , , | Right | January 7, 2026

I come in today, and my coworker warns me:

Coworker: “The boss is gonna call you today because of a phone call she got this morning. Some angry mother called because her kid claims you kicked him out of our store the other day. He came home in tears.”

Me: “I only asked one person to leave yesterday. If that’s who the mom is calling about, then this should be a real doozy.”

My manager does call me in and asks me what happened.

Me: “Did you look at the security tapes?”

Manager: “No. Do I need to?”

Me: “Well, if you did, you’d see that this kid, who is seventeen by the way, walked to the ATM in the gambling section.”

Manager: “…oh.”

Me: “Yeah. This kid came into the store and went straight to the back area to use the ATM. I noticed he looked young, so I went and asked how old he is. He told me his age, and I told him he was supposed to use the other ATM near the front door of the store because to enter that area, you have to be twenty-one, even just to use the ATM. He was already in the middle of using the ATM when I said all this, so I waited right there until he was done and then escorted him out. I just reminded him that he can’t come back to the gambling area. I was polite, understanding, not at all upset, and he seemed fine when he left.”

Manager: “Well, apparently, this kid took that as you kicking him out and telling him to never come back to the store. I’m not sure if mom’s over exaggerating or if the kid was angry for some reason.”

Me: “So… we good?”

Manager: “Oh, more than good. If she calls back, I’ll tell her that I thanked the employee responsible for ensuring her son doesn’t get arrested for underage gambling, and that she’s welcome that we didn’t call the cops.”

She did call back. The manager did say those things. And then she hung up for some odd reason.

Rum, Coke, And Regret

, , , , , , , | Related | September 21, 2025

Many years ago, my family (myself, my two brothers, my sister, my sister-in-law, and my parents) went on vacation to Las Vegas. Everyone was very hyped up for it, except for me, as the youngest of the group; the story about being twenty in a city where you had to be twenty-one to do most anything, like be present in casinos, is a can of worms that need not be opened.

This is the story of how the trip ended.

We’d been in Vegas for about a week. I was bored: there’s only so much to do when you can’t gamble, and I’d done what I had wanted to do. We went to the Stratosphere and up the bar there (I studiously stayed in the shadows and didn’t get carded, but also didn’t drink).

After we’d had our fun, we went downstairs, and my father and my two brothers decided to stay and gamble for a bit. No worries, we had to check out of our hotel by 11 AM and our flight home wasn’t until 3 PM. They said they’d be back at the hotel later and settled in at a blackjack table. This was at about 9:30 PM.

When I woke up the following morning, my mother, my sister, and my sister-in-law were P***ED. My brothers and father were nowhere to be seen. I got the full story later.

Apparently, when they settled in at the blackjack table, they REALLY “settled in”. They ordered drinks, they played low-stakes blackjack, they made friends with the dealer (and the second dealer when the first dealer’s shift ended, and the THIRD dealer when the second’s ended). The table wasn’t hot or anything, but it was consistent, and they were getting pretty drunk. Drinks were free as long as you were gambling, after all.

Around 4 AM, another player joined their table. When the waitress came around for drink orders, one of my brothers, who was three sheets to the wind after four rum and Cokes in the last six hours, asked for another rum and Coke. The new arrival asked for coffee.

Brother: “You can get coffee?! I’ll have a coffee!”

Waitress: “Sure.”

Brother: “And another rum and Coke!”

And so the night continued. They stayed at the blackjack table for TWELVE… HOURS!

When I woke up the following morning, they were still there. My mother and sister, and sister-in-law were upset because, as far as they knew, the rest of the family was missing.

And when they did show up at 10:30 AM in the morning, still absolutely drunk and also exhausted from being up all night? Oh boy…

My father tried to calm my mother and explain that he had a headache and was sorry, and he really needed to pack because we had to check out in thirty minutes. This did nothing to placate her: it was HIS FAULT that he had a headache and had to rush, and besides, she had already packed all his stuff, and he had no choice but to sit there and take it.

My oldest brother and his wife didn’t talk to each other. For hours.

My other brother came back to his hotel room, threw everything into his suitcase haphazardly, and promptly passed out. He passed out again on the trip to the airport. And at the airport. And on the plane. And on the trip from the airport back home. And for most of the next day.

Me? I was content to watch, once I was assured that everyone was okay.

The crowning jewel of the foolishness of the men in my family? While we were waiting in the hotel lobby for the shuttle to take us to the airport, my father and my brothers walked over to the lounge, ordered cocktails, and wandered over to the slot machines.

The dope slaps were righteously furious.

Shaken, Stirred, And Financially Disturbed

, , , , , , , , | Right | August 22, 2025

I work in a popular bar in a fancy hotel/casino on the Las Vegas strip. We’re known for crazy and elaborate cocktails, so the price tag matches.

Customer: *Slapping the bill on the bar.* “Twenty-five dollars? For a cocktail? Are you kidding me?”

Me: “No, sir, that’s the menu price.”

Customer: “That’s ridiculous! Back home, I can get a drink for five bucks!”

Me: “And back home, you don’t have the Bellagio fountains behind you.”

Customer: “It’s robbery!”

Me: “Well, sir, it’s Vegas. You’re not paying for the drink, you’re paying for something much more priceless; plausible deniability for the rest of the night.”

The customer grumbles but still tips a few bucks, because, well… the drink IS very strong.