Staring Can Be Caring

, , , , , , | Hopeless | January 25, 2019

Today I went to buy groceries at a health food store. Life has been difficult lately. There was fraud on my bank account and because of that, I was $200 overdrawn. I had been looking for work for a few months now; I had to leave my last job because management stole my tips and did not pay overtime.

So, here I was, with a $20 bill that was borrowed from a kind friend, trying to buy enough groceries for the week. As I explained to the cashier that I might not have enough for [item], I noticed a man in line at another register staring at me with a smile on his face. I am certain that I did not know him.

I was thankfully able to afford [item], but I did have to skip some purchases due to my limited budget. The strange man kept smiling at me and staring. I made the sign of the cross and say a quick prayer.

After paying, I sat down at one of the tables to drink a tea I had bought. The strange man approached me and I was a bit scared. He then handed me a ten dollar bill and said, “I hope this can help you.” I managed to thank him before he walked away. I also said, “I misunderstood your intentions towards me.”

And yes, I went back through the store to pick up a few additional items!

God bless you, Staring Stranger. I hope to one day pay for someone’s groceries as you have done for me.

This Practice Is Now Dead To Them

, , , , , , | Healthy | December 24, 2018

(I have worked at a veterinarian office as a receptionist for the last ten years and know how to read people pretty well. At this particular practice, pets that are getting procedures done are scheduled to be dropped off no later than 8:30 am. This means that by the time I come in at 9:00 am, all the procedure pets are already at the office. The first thing I do is check the schedule to see what appointments are due to come in. A husband and wife come into the office looking visibly distressed. The husband is holding a bundle of towels in his arms very protectively. This is common for people who are coming in with very sick or old pets. I motion for them to come over to my desk.)

Me: “What’s going on there?”

Husband: “This is [Dog].”

(He looks like he is about to cry and doesn’t elaborate the reason for his visit. I remember from looking at the schedule that there is a pet by the same name due to come in to get euthanized. The office has a very strict euthanasia policy. The doctor must examine the pet prior to the procedure, and if the pet appears healthy we will not euthanize. I can partially see the pet wrapped in the towels and can tell that it matches the breed due to come in, but looks it to be healthy. I make a note in the chart so the doctor knows what he is getting into when he does the exam. I motion for them to follow me into the room we leave open for pets that are getting put to sleep.)

Wife: “[Doctor] said we can wait in the office until the procedure is over.” *sniffing into a tissue*

Me: “You can stay as long as you like; there is no rush. If you like you can even stay in the room with her. Let me just get you to fill out the forms, and I will let the doctor know you are here.”

Wife: “We already filled these out.” *barks at me without looking at the forms*

Me: “Okay, let me check your account and see if I can find them.”

(I check the account, and I don’t see any signed euthanasia forms.)

Me: “I am so sorry, but I was unable to find the signed forms. Do you mind filling them out again for me?”

Wife: “Fine.” *goes to sign forms again without looking at them*

Husband: “EUTHANASIA! WHAT THE F***?! [Dog] is here for a [drop-off procedure]!”

Wife: “WHAT?! OH, MY GOD! WHAT THE H*** WERE YOU THINKING?! WHAT IF I SIGNED THAT?! YOU WOULD HAVE KILLED MY DOG!”

Me: “I am so sorry. It was an honest mistake, but don’t worry; we never would have euthanized your pet. [Doctor] always does an exam…”

Wife: “NO! You tried to kill my puppy!”

(Both husband and wife left the room, all the while yelling that I tried to kill their dog to all the other clients in the waiting room. I went straight to the office manager and let her know what happened. I let her know that I didn’t know that there were two dogs that have the same name and breed due to come in on the same day, as well as having a drop-off procedure come in later then is required. I admitted that I didn’t ask the client’s name and that was my mistake. My office manager agrees that it was an honest mistake and anyone would have made the same one. Later an agent from the Better Business Bureau called and took my statement about the incident, and I never heard anything about it again, nor did those clients ever come back.)

Giving You Her Two Cents About Her Quarter

, , , , , | Right | October 27, 2018

(A woman and her little girl want to buy two sodas and chips. This woman is making her child pay for the transaction with quarters. It’s not too big a deal. The total is $4.24, and the little girl gives me $4.00 in quarters. The mom picks up the chips and soda and begins to walk out the door. I get her attention.)

Me: “Ma’am, I still need one more quarter.”

Customer: “I know; I’m getting it.”

Me: “Well, product is not allowed to leave the store until fully paid for.”

(The lady stands outside the door for a minute and then comes in again. She approaches the counter and gives me a dirty look.)

Customer: “Did you put the money in the till yet?”

Me: “No, the transaction is not complete yet.”

Customer: *takes her money* “Give me my money back, then. I will not buy from you. You were rude to me!”

Me: “Okay.”

(I put the merchandise behind the counter and told my manager about it, and she started laughing. Stating company rules does not make me rude; it protects my store. It isn’t hard to cooperate and follow simple rules.)

Practicing Becoming An Old Bag

, , , , , | Right | October 18, 2018

(I work for a store in a well-known chain of drug stores. I am working the front register when a customer comes up and puts down a small bag of nuts and a drink. I have a habit of asking if they would like a bag if their purchase is small or it looks like it will be eaten right away. I ask because we don’t have small bags, just the regular-sized grocery bags. Most customers don’t want to deal with a bag in this situation.)

Me: “Would you like a bag for this?”

Customer: “Well, it’s more than one item, so yeah. Wouldn’t you say?”

Me: *smiles, thinking she’s joking* “You don’t have to have one; it’s really up to you.”

Customer: *straight-faced* “No, it’s not. It’s your job.”

(I bag her items, a little stunned. I’d never had anyone demand a bag.)

Me: “Here you go. Have a nice day!”

Customer: *takes her bag and leaves without saying a word*

(I found out later that the same customer called to complain about me, and claimed I refused to give her a bag. My manager is cool and just laughed it off. I wonder what that customer would do in places like California where, due to a ban on plastic bags, they don’t ever give you a bag!)

Which One Is Your Number Two?

, , , , | Right | September 26, 2018

I work in a midway arcade. Most of the time, I get assigned to run a game booth, and a few times I have had to run the treasury where you redeem tickets.

This night I am sent to Viking, a water gun racing game. I have to kick the foot pedal in front of the gun that’s being used, then press a button to turn on the water. The water is sprayed into a target, and little viking ships come down.

It’s a pretty easy game, and usually not too much hassle. Among our prizes are emoji pillows, including poop ones and yellow faces with various expressions. I do get the best laugh from a really corny joke. A woman plays twice with her son. The boy gets a yellow face, and she takes a poop emoji.

After second game, she says to me, “I can’t wait to sleep on my piece of s*** tonight! Not my husband, my pillow.”

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