Customers Should Watch Their Language

, | Buenos Aires, Argentina | Right | December 2, 2010

(I work in tech support for a major US cable company, and sometimes we have to deal with people who just don’t want to talk to you because you’re foreign.)

Customer: “You know what? I can’t understand a word you’re saying. You have an accent. Can I be transferred to someone who speaks English?”

Me: “I’m pretty sure I’m speaking English right now, sir.”

Customer: “Yeah, but I can’t understand you because of your accent.”

Me: “So, basically you’re saying you want me to transfer you to someone else.”

Customer: “Yes.”

Me: “Because I have an accent.”

Customer: “That’s right.”

Me: “And you can’t understand what I’m saying.”

Customer: “Exactly.”

Me: “So how come you were able to understand what I just said?”

(A few seconds of silence.)

Customer: “Don’t be an a**-hole and just transfer me!”

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At Least She Has The General Idea

, , , | | Right | January 1, 2008

Bored Teen: “Yeah. I’m looking for this book, When I Drop Dead?”

Me: “I can’t seem to find it in the system. Do you know who the author is?”

Bored Teen: “I dunno. Flooker or Flocker or something.”

(A light goes on in my head.)

Me: “Do you mean AS I LAY DYING, by WILLIAM FAULKNER?”

Bored Teen: *explosive sigh* “Yeah. Whatever. That.”

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Those Silly Ethnics And Their Funny Words

, , | | Right | December 19, 2007

Customer: “Do you have burrito wrappers?”

Me: “Do you mean tortillas?”

Customer: “Well, I guess you could call them that.”

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