I am at an agricultural show buying food from one of the food outlets. I pay with a fifty-dollar note but only get change back from a twenty.

Me: “Excuse me, I gave you a fifty.”

Vendor: “No, you’re mistaken; it was a twenty.”

Me: “It was definitely a fifty, because I just got money out of the ATM behind me and all it gave me was fifty-dollar notes.”

Vendor: “Well, I’m positive it was a twenty.”

Me: “Okay, then, can you call someone to count your cash drawer?”

Vendor: “I don’t know who I can call?”

Me: “How about [Food Venues Manager]?”

This manager just happens to be my uncle.

Vendor: “You know what? I’m just going to take you at your word and give you the thirty dollars because I trust you.” 

A couple of days later, I mention what happened to my cousin, who also works at the venue.

Cousin: “Was this at [stall] next to the stadium?”

Me: “Yeah.”

Cousin: “Dad put me there because he noticed the takings were lower than they should have been. As soon as I walked in, I caught the woman doing just what you mentioned; she shortchanged a customer and then put the change and a couple of fifties out of the till into her pocket. When she saw that I had seen it, she threatened me with violence if I told on her, and then she told me that she was friends with [Uncle] and he would believe her over a teenage skank like me.”

Me: “And there I was thinking she had made an honest mistake.”

Cousin: “Yeah, no. I gave Dad a quick call and he turned up a couple of minutes later with the police. You should have seen her face when I called him Dad.” *Laughs* “They found about $500 in her apron pocket. I smiled at her as she was led away in cuffs.”

This story is part of our Best Of December 2020 roundup! This is the last story in this roundup, but if you’d like to read more of our favorite stories, you can always check out November’s roundup next!

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I work at a small kiosk for public transport doing customer service. We don’t accept cash for safety and security as there’s a flimsy bit of plastic on the front window and there’s only one person on per shift. There’s no protection if someone tried to rob us.

Due to the “no cash” rule, we do have a lot of arguments on a daily basis. What we tell people is that they can use the fare machine on the platform or go to the convenience store down the road.

This particular gentleman isn’t having it.

Me: “Hi, how can I help?”

Customer: “Why don’t they take cash?”

Me: “Sorry? Do you mean the fare machine?”

Customer: “No, here!”

Me: “We don’t take cash for safety and security. We’re so out in the open that anyone could try to rob us.”

Customer: “That’s a load of bull. You should take cash!”

Me: “We have no protection against rob—”

Customer: “That’s no excuse! What about customers that only have cash?!”

Me: “Well, there’s the fare machine on the platform or the [Convenience Store] about a two-minute walk from here.”

Customer: “I don’t know how to use the machine and I’m not going to [Convenience Store]! This is appalling!”

Me: “I’m sorry, but we don’t take cash for our security and for our safety.”

Customer: “I don’t see any other stores having that problem! The [Adult Store] down the street takes cash! They have a safe! Get a safe!”

Me: “That won’t help us, though. As I said, we aren’t protected here.”

Customer: “Whoever made that policy should be fired! It’s ridiculous! It’s not about safety and security! It’s making it less work for you to do! Those people should be fired and you should take cash! I pay an extra charge every time I use my card! This is just the worst customer service I’ve ever had! I’m going to file a complaint!”

I’ve worked there for six months and that is the worst I’ve dealt with so far. People just don’t care about our safety. It’s either we’re being inconsiderate or we’re just lazy. I’m considering quitting.

My family is visiting Florida. We stop at a kiosk to pick up a free map.

Salesman: “Are you interested in going to [Big Theme Park]? We can get you some very cheap tickets if you attend a timeshare presentation.”

Me: “Sorry, we have a four-year-old. She’d never sit still for that long.”

Salesman: “Oh, you could leave her in the video game room!”

Yeah, I’m going to leave my toddler with a bunch of strangers to play video games.

My friend and I work the concession stand for the basketball games at our high school. My dad works at the school so I am trusted to do money and put it in the principal’s office at the end of the night. We also get honors society credit for it.

We are almost out of food and only have diet drinks left because we are on the third game of the night.

Customer: “I’ll take a Coke.”

Friend: “We only have Pepsi products and right now all we have is diet.”

Customer: “This is ridiculous. I just wanted a f****** Coke. Fine, I’ll take a Diet Pepsi.”

My friend gives him his drink and a few minutes later, he comes back.

Customer: “Excuse me, my drink is flat and it doesn’t even taste like Pepsi!”

Me: “I’m sorry. I don’t really know what to tell you, it was a fresh drink, but it’s diet so it’s going to taste different. Do you want to buy another drink?”

Customer: “I want you to replace this one!”

Me: “We aren’t allowed to do that, especially since you already drank over half of it.”

Customer: “I can’t f****** believe you f****** people. This is why you don’t let little privileged girls work things like this. I want to talk to the manager!”

Me: “This is a high school concession stand, not a restaurant.”

Customer: “Don’t f****** talk back to me, you f***!”

The resource officer ended up asking him to leave.

I am working at a juice bar chain.

Me: “Do you want ice in that?”

Customer: “What?”

Me: “Do you want ice?”

Customer: “Rice?”

Me: “Ice.”

Customer: “What are the other options for ice?”

Me: “Uh… no ice?”

Customer: “Oh. Yes, I’ll take ice.”

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