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Unable To Cushion The Blow Of How The Real World Works

, , , , | Right | May 13, 2020

My village frequently holds a “buy local” fair, where I sell handmade items. I frequently give people discounts — as long as they are nice and I am still making money on the product.

Customer: “These cushions are £3 in [Big High Street Store].”

Me: “That’s nice. My versions are £10, I’m afraid.”

Customer: “Give me one for £3. That’s what [Store] sells them for.”

Me: “I am afraid I hand-make my cushions; that’s why they’re slightly more expensive.”

Customer: “You’re ripping me off! They’re only worth £3; [Store] sells them for £3!”

I want to get rid of her.

Me: “I can give you one for £8, but any less than that, I am making a loss.”

Customer: “£3.”

Me: “£8 is the lowest I can go. Any less than that and I won’t make any money.”

Customer: “BULLS***! [Store] sells exactly the same thing for less!”

Me: “That’s because their cushions are of a lower quality; plus, I am not working hard for absolutely no return for someone who has done nothing but be rude to me.”

Customer: “GET ME YOUR MANAGER NOW!”

Me: “Hi. Self -employed. I am the boss, manager, cashier, and manufacturer. If you don’t like it, piss off.”

The customer then left, screaming about how my products were rubbish and no one would ever buy them. I ended up leaving halfway through the penultimate day, because I had completely sold out.


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No Care Taken With Customers’ Feelings

, , , , , , | Working | April 27, 2020

(I’m at an anime convention. While I’m in a wheelchair, I’m still very able-bodied. I’m looking through the vendor’s hall and spot a booth selling some trinkets. I find a few I like, but don’t see a price. I spot the booth owner behind the table.)

Me: “Excuse me!”

(He looks at me and then quickly turns away.)

Me: “Sir, I have a question!”

(He turns back to me.)

Booth Owner: “No, we don’t trade. Get your caretaker.”

Me: “EXCUSE ME?!”

(A few other people around me suddenly turn to look. The owner glares at me.)

Owner: “You heard me! I’m not trading some trash for my stuff! Get your caretaker to shop for you!”

Me: “I don’t have a caretaker. Not every person who is disabled does.”

Owner: “Whatever! I don’t have to help you!”

Me: “You don’t, and you probably won’t be helping too many other people, either.” 

(I pulled out my badge. The owner read the big, bold “STAFF” lettering on it and paled. After I spoke with security, some of the con heads, and the head of the vendors, they asked the booth owner to pack up and leave. He wasn’t invited back.)

Should Have Declined To Help Her

, , , , | Right | April 1, 2020

(I work in a shaved ice hut in a water park. I have a long line of customers, but no one is waiting for more than about ten minutes. My card reader runs out of paper just as a customer is trying to pay for her order with a credit card.)

Me: “Ma’am, my card reader isn’t working at the moment, so I’m going to try one next door.”

Customer: “Okay.”

(I try the card reader next door, but theirs isn’t working, either, so I go get new paper for my card reader. It’s not the right kind, but I try anyway. I return and swipe the customer’s card, but the card comes back “declined.” Thinking that it’s just because I have the wrong paper, as this has never happened to me before, I hand her the card back.)

Me: “Ma’am, it seems as if my card reader isn’t working. If you just step to the side of the window, I will go get a manager and they will sort this out.”

Customer: *suddenly very irate* “No, this is ridiculous! We aren’t waiting!”

(The customer walks away. The whole thing took a few minutes. I then turn to greet the next customer, who has witnessed everything. She orders and then pulls out a credit card.)

Me: “I’m sorry, ma’am, but we cannot take cards at the moment, as the machine is broken.”

Customer #2: “This is ridiculous! I have been waiting here for twenty-five minutes! You could have told us all in line that your machine is broken so that we don’t waste our time! I’m going to find a manager!”

(With that, she skulks off and finds my manager, who tells her to give payment to my coworker, instead. As soon as she starts telling my coworker her order, she becomes nice and sweet. But, my coworker doesn’t have a till and asks me what to do.)

Me: “Just give them to her for free.”

Coworker: “You sure?”

Me: “Yeah, I just want to get her off my back.”

(My coworker then told the woman that her order is free, and the customer thanked her profusely and walked away. I also later found out that the first customer had her card declined multiple times after dealing with me!)

The Ending Of This Story Is The Cherry On Top

, , , , , , , | Right | March 31, 2020

(I run a fresh produce stall every Sunday at a local market. Everything is homegrown by either my dad or my grandpa. I’ve had people try to haggle on prices but as it’s extremely popular and we usually run out by the end of the day, I refuse.

I’m serving a customer when I see a guy in his fifties pick up a bunch of grapes and walk off, eating them. There’s not much I can do. Fifteen minutes later, I’m just finishing serving a customer when the guy comes back and starts picking through the cherries, eating the ones he likes, and spitting the seeds back into the box.)

Me: “Excuse me. Please don’t do that.”

Guy: “What? Don’t tell me what to do.”

(As I can no longer sell the cherries, I grab the box, roughly five kilos.)

Me: “Look, you already took a bunch of grapes and now I can’t sell these. You need to either pay for the grapes and the cherries or leave and not come back.”

(The guy turns red with anger.)

Guy: “Listen here, b****. I can do what I want. Since you’re not going to sell them, just give them to me.”

(The guy goes to grab the box.)

Me: “Leave now. And don’t come back; you’re no longer welcome here.”

(He goes to grab me when my previous customer grabs him by the arm.)

Customer: “Mate, I’d leave her alone if I were you, unless you want me to kick you from one end of the carpark to the other.”

(The guy goes to take a swing at him but realises that he’s at least 6’6” and almost all muscle.)

Guy: “It’s all s***, anyway. All you do is buy stuff at the supermarket and mark up the price.”

Me: “You seem to like it, considering you’ve eaten at least $10 worth. Now leave.”

(The muscular customer is still holding the guy by one arm.)

Customer: “Pay the nice lady for what you’ve eaten and made unsellable, and if I ever see you harassing her or anyone else here again, I’ll be using you for footy practice.”

(The guy reached into his pocket, pulled out $20, and threw it at me. The customer let him go and he ran off. I thanked the customer and offered him a refund and extra fruit but he declined. It turned out that his girlfriend was another stall holder, and from then on we always got stalls next to each other. I’m going to be a bridesmaid at their wedding in a few months!)

It’s Too Early To Figure Out Earlier

, , , | Right | March 19, 2020

(I work in a little information booth on a university campus, distributing information on everything from buses to professor’s office phone numbers. It’s a very early Monday morning, which means my brain hasn’t been fully engaged yet.)

Customer: “Hey, I need to get to the corner of [Street #1] and [Street #2]. Which bus should I take and when does it leave?”

Me: “Well, you can take the A or the P; both leave every half hour, so the next one would be at 10:30. They pretty much take the same route up until those streets so either one would work.”

Customer: “Okay, so if I take the A at 10:30, will it get there before the one leaving at 11:00?”

Me: *thinking I’ve just misheard or am still a bit dull from getting up so early* “Um… Well, as I said, both buses take about the same route to get to those streets, so either will work.”

Customer: *in a patronizing tone* “Just listen to me, okay? I just want to know if the A leaving at 10:30 will get there before the one leaving at 11:00?”

Me: “Yes, the one leaving earlier will get there earlier.”

Customer: *happily* “Thanks!”