This Meal Has Kicked The Bucket

, , , , , | Right | February 15, 2021

I’m eating at a local restaurant that has a metal bucket with a roll of paper towels and condiments on every table. While we are enjoying our meal, I notice a woman moving quickly through the crowd toward the restrooms, dragging a small child by the hand. Just past my table, the kid puts on the brakes, looks up, and starts doing that thing people do when they are trying not to puke but are going to fail.

The man at the next table over shoves a bucket into the kid’s hands just in time. I didn’t even see him move, but judging by the condiments scattered around his table, he must have dumped his bucket and handed it to the kid, and just kept on eating like nothing had happened.

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How To Make A Customer For Life

, , , , , , | Right | February 14, 2021

I’m a broke university student.

I should be going to university on a scholarship because I come from a low-income family, but a last-minute £100-a-year pay rise for my mum pushes my family over the threshold for what defines “low-income” and I’m suddenly no longer eligible for £15,000 a year in scholarship money. This news comes after I’ve been accepted to university and signed the lease for my accommodation.

Despite my family not being labelled low-income anymore, I still won’t receive any financial support from my family as all the income goes toward taking care of my disabled brother and paying their own bills. It will be tight, but because I have savings from working, I decide to go to university anyway. After paying my rent and utilities, I have £10.20 a week for everything else including food, toiletries, and school supplies.

As I’m in a new city, I really want to make friends, which is difficult when most of the social activities are expensive, so I jump at the chance to do a relatively cheap coffee shop trip with my dorm.

I have £20 with me to get a cheap cup of tea and my food shopping for a few weeks and I head to the coffee shop. While paying, I pull out the note and a handful of change and realise I can pay without breaking into the note, so I put it back in my pocket. It isn’t until I’m at the supermarket that I realise the note is gone. I’m devastated as it’s the equivalent of two weeks of money gone, and I go home empty-handed.

As a last-ditch effort, I message the coffee shop’s Facebook page asking if they’ve seen it, saying I know it’s unlikely, but I want to try asking if it was handed in because money is tight. By some miracle, they reply saying they have it!

Cashier: “Here you go. That was lucky we found it!”

She hands me a shiny new note. Mine was crinkled and beaten up with repeated fold marks.

Me: “Oh… This isn’t mine; my note was an old worn one.”

Cashier: “No, no, it is yours. I’m certain it is. Don’t worry; just take it.”

At her insistence, I took it, and it wasn’t until later that I realised they were most likely trying to help out a struggling student with the coffee shop’s own money. A few months later, things got easier with a part-time job, and now I’ve graduated and have an okay grad job. I make sure to head in there regularly; I’m definitely a customer for life!


This story is part of our Feel Good roundup for February 2021!

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Gluten Out Of Ten For Awesomeness!

, , , , | Right | February 13, 2021

I work at a big store in the freezer department, where I often have to enter the -20C° freezer to get a new pallet with products to fill in the store. I am working on a big pallet.

Customer: “Excuse me, but do you also have gluten-free pizzas?”

Me: “Yes, they should be over here.”

I walk to the several types of pizzas we have and start searching for the two types of gluten-free pizzas. After finding only one type, I decide to go into the freezer to see if I can find the other type. As I start to walk away after grabbing my gloves, I see that the customer starts filling a product that I had to put away to help her.

Me: “You don’t have to do that!”

Customer: “It’s nothing! You’re doing extra work for me and I have nothing to do anyway.”

Me: “Oh, well, thank you so much!”

That small act of kindness gave me a smile on my face for the rest of the day!

Related:
Gluten Out Of Ten For Ignorance, Part 6
Gluten Out Of Ten For Ignorance, Part 5
Gluten Out Of Ten For Ignorance, Part 4
Gluten Out Of Ten For Ignorance, Part 3
Gluten Out Of Ten For Ignorance, Part 2


This story is part of our Feel Good roundup for February 2021!

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Fluent In Python And Kindness

, , , , | Friendly | February 12, 2021

I’m a programmer from France, and at the beginning of this story I am living in the UK. One day, my mom, who works in the town hall of a little village in France, tells me about a man who posted an announcement for a “web admin who can use [Technology].” My grandparents and mother know him; he is in charge of the local movie association. The village is too little to have his own movie theater, so this man decided to display movies in the church once or twice a week. He is in his fifties or something and lost his son to cancer last year.

I’ve never used [Technology], but I think I could give it a try, and I call the man.

Man: “Hi, thanks for helping me. You know, it’s my son that created the website, but now, I need to add something to it, and obviously, I can’t do it on my own.”

He gives me the technical details, and I work on it over the weekend. It’s not really hard to do, but I’ve never worked with this and I’m picking up work from someone else. The son did leave some documentation on the website. Yes, programmer folks, he left documentation for his side project.

I manage to do it and call the man back. He thanks me profusely.

Man: “You know, this website, that’s kind of the last thing I got from my son. I would have been so sad to let it go and not update it. Thanks again. We’re going to open a bottle of champagne with my wife!”

It’s clear that he has tears in his eyes, and I have some, too, of course. 

Me: “Yes, it was not a big deal, really. I was happy to help!”

Two days later, my mom sends me a picture of a 100€ bill.

Mom: “He came by the town hall this morning and left that for you. I told him it was too much but he insisted.”

I was not expecting any payment at all, so that was really nice of him!

Fast forward six months. I come back to France, and the man asks for my help another time, which I gladly accept. I invite him to come to my grandparents’ house so we can finally meet in person. Before coming, he sends me a text.

Man: “Hi! Sorry if it seems inappropriate, but what is your birth year?”

I answered, and he and his wife arrived at our home a few hours later with a bottle of wine dated from my birth year! We talked, I helped him, and it was really nice to meet them both.


This story is part of our Feel Good roundup for February 2021!

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Keep The Change And Be The Change

, , , , , , | Right | February 10, 2021

I am working a closing shift, the first I’ve worked on my own since being promoted to the management team. Just after I send my last insider home, leaving only me and one delivery driver, we get slammed back to back with orders out of nowhere. I’m trying to keep my cool, but apparently, my stress is showing through my customer service mask more than I’d like it to when I open our pickup window to help a customer. After I give her the total:

Customer: “Hun, are you okay?”

Me: “Yes, ma’am, I’m fine. Just a little frazzled, I suppose.”

Customer: “Are you sure? You seem upset.”

Me: “I really am fine. It’s just my first night closing the store on my own and we got hit with orders at an unexpected time is all.”

The customer nods and counts out the money for her total. Then, she hesitates, adds a couple more dollars, and hands me the money.

Customer: “Here, hun, keep the change. I hope your night gets better.”

Me: “Really? Thank you so much! I really do appreciate it.”

Customer: “No problem. Take a deep breath, smoke a bowl of green, and you’ll be fine!”

I laughed my a** off as she pulled away. That one customer made my night so much better, and not even because of the $2 tip. I wish some of my other customers would understand how far a little kindness and a sense of humor go!


This story is part of our Feel Good roundup for February 2021!

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