Never Had A Mom Like Me

, , , , , , | Related | June 29, 2018

(This takes place shortly after “Aladdin” is released in theaters. A friend calls and invites me to go and see it with him and his parents. My mom is out of the house, but my stepdad allows me to go. When I get back, Mom is home, and she looks a little upset.)

Mom: “So, you went off to see Aladdin with [Friend]?”

Me: “But I got permission. [Stepdad] said I could go.”

Mom: “That’s not the point. I wanted to go see it!”

Me: *confused* “Wait, what?”

Mom: “Well, I hope you enjoyed the movie, because you will be going back.”

(Sure enough, a few days later, she ended up taking me back to the theater just so she could have an excuse to see the movie herself. I certainly wasn’t complaining about having to see it again, though.)

Imagine, If You Will, A Customer Owning Up To Their Mistakes

, , , , | Right | June 13, 2018

(The store I work in is a bulk foods grocery store. We have two types of clientele: general retail and wholesale — customers who order freight deliveries from our warehouse.The customer I’m dealing with fits into the latter category.)

Me: “Good morning, ma’am! Finding everything you need today?”

Customer: “No… I forgot to order a delivery this week and I’m almost out of a lot of supplies, so here I am.”

Me: “Let’s a take a look at your list and we’ll see what we can come up with, okay?”

(We spend the next half-hour or so going through her shopping list and, as is expected, most of the items she normally orders out of the warehouse are not carried by the store, so I help her find comparable items. The customer is becoming increasingly frazzled as we go on, but is maintaining her composure. Finally, we reach the end of the list.)

Me: “All right, ma’am, looks like you’re all set. Anything else I can do for you?”

Customer: *obviously holding back anger* “No, but I guess this will have to do, won’t it?!”

(I apologize profusely and again offer some assistance, as I’m expecting her to start screaming at any moment.)

Me: “Again, I’m terribly sorry, ma’am.”

Customer: *takes a breath* “Don’t be. It’s my own d*** fault. This is what I get for not putting in an order in time. I knew I had to do it this weekend, and I put it off. Oh well.”

Me: *slightly taken aback* “Oh, uh… Well, hopefully it all works out in the end for you. Have a great day!”

(I head back to the stock room to finish my morning tasks. My shock must be obvious because my coworker gives me a concerned look.)

Coworker: “[My Name], are you okay?”

Me: “No. I think I’m in The Twilight Zone.”

Coworker: “What just happened?”

(I relay the story to my coworker who looks just as shocked as I feel.)

Coworker: “There’s no way that happened.”

Me: “A customer actually owning up to their own mistakes. Hell, I wouldn’t believe if I hadn’t just seen it.”

You Gotta Be McKidding

, , , , | | Right | May 28, 2018

(I’m working drive-thru alone on a relatively slow night.)

Me: “Thank you for choosing McDonald’s. How can I help you?”

Customer: “Hi! I’d like an order of McHotcakes with a McMilk, please.”

Me: *trying to conceal laughter* “Okay, one order of McHotcakes and a McMilk. That will be [Total] at your first McWindow!”

(It turned out to be a family from my old marching band who had recognized my voice over the headset! Thank you guys for making a dreary night shift a little bit better! )

Cookie Duh

, , , | | Right | May 18, 2018

(I work in a small town where we essentially have every big-name fast food restaurant in existence. We constantly get customers coming in and trying to order things from these other restaurants. On this particular day, I am getting food for drive-thru when I hear this encounter on the headset.)

Coworker: “Hi, welcome to [Restaurant]. How can I help you?”

Customer: “Um, yeah I’d like a cookie dough [Named Ice Cream Mix].”

Coworker: “I’m sorry, but we don’t carry cookie dough. We only carry M&M, Oreo, and Reese’s [Our Name Ice Cream Mix].”

Customer: “Well, I want cookie dough.”

(The customer then proceeded to drive off after figuring out we weren’t the right restaurant.)

Unfiltered Story #110920

, , , | Unfiltered | May 17, 2018

(On the phone with a customer)

Customer: Can I get the boneless chicken?

Me: Sure. What size would you like?

Customer: 8. And can I get those mild?

Me: Actually, we don’t put sauce on our boneless chicken. I CAN give you a side sipping cup for mild, will that…

Customer: I KNOW you put sauce on your boneless!

Me: Excuse me?

Customer: My neighbor said you put sauce on your boneless! Why is that so hard? What kind of wing place doesn’t put sauce on their wings? You put it on my neighbor’s wings?

Me: Well, we aren’t actually a wing place. We are a pizza place that happens to sell wings. And if your neighbor got sauce on his boneless then I am sorry for the miscommunication but that is not something we typically do for our boneless. It makes the breading soggy.

Customer: Well I want mild on my wings!

Me: Okay, ma’am, 8 mild boneless wings. Anything else I can get for you?

Customer: Oh, and can you make sure those are tossed?

Me: Well since we dont usually put sauce on our boneless we don’t have a real way to toss them, so…

Customer: *sighs loudly* *hangs up*

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