All Hot And Bothered About The Hot Sauce

, , , | Right | July 18, 2020

I cashier at a chicken/Tex-Mex fast food restaurant. A woman and her boyfriend come in, order their food, and wait. Everything has been normal up until this point.

It’s getting near closing time so I start my cleaning for the night. I gather my supplies and go to clean the bathrooms. We have a bell out front that customers can ring on the way out as a “good experience” kind of thing. I suddenly hear the woman repeatedly ringing the bell, followed by screaming.

Customer: “HELLO?! HELLO?! DOES ANYONE WORK IN THIS PLACE? WHAT THE F***?! WHO THE H*** DO YOU THINK YOU ARE?! DON’T F****** IGNORE ME! HELLO?!”

I walk out to see the woman from before running around the lobby, causing a ruckus. Thank the heavens no other customers are in the store.

Me: “Uh, hello? Ma’am, do you need help with something?”

She ignores me and just keeps going on and on. I notice her boyfriend is seated at a table with his head in his hands.

Me: “[MANAGER]!”

The manager comes out from the back.

Manager: “Ma’am? Ma’am! What seems to be the issue?”

Customer:Well. I tried getting the attention of one of your employees but he just ignored me and disappeared into the back of the store!”

Manager: “Right… I’m going to guess he didn’t hear you—”

Customer: “I cannot believe you employ people who just ignore customers and go all willy-nilly to do whatever they please while someone is here that needs to be served!”

Manager: “Did you already place your order?”

Customer: “Yes.”

Manager: “Okay, what did you need?”

Customer: “I was going to ask for some hot sauce.”

Manager: “There’s a bin to your left that should be stocked with various condiments.”

Customer: “Well, you’re rude, too. Hard to believe, right?”

Her food comes up.

Customer: “I was going to eat this here, but since you all suck so much, I’ll be taking it home. Come on, [Boyfriend]! Let’s go!”

She turns and leaves. Her boyfriend takes a deep inhale, sighs, and stands up to leave.

Boyfriend: “I’m going to hear about this for the next few days.”

My manager subtly flipped the bird at the woman and walked away into the back of the store.

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Unfiltered Story #200762

, , | Unfiltered | July 17, 2020

After a particularly long and bad day at work, I put in an online order with a popular sandwich chain to pick up on my way home.
Me: Hi, I’m here to pick up an order, it’s under *my name*
Employee: Hmm, we don’t have any pick-up orders expect for one that was already picked up, are you sure you have the right store?
Me: Huh, I’m pretty sure it’s the right place. My phone listed the *location I’m at right now* as the store.
Employee: Do you have the receipt?
Me: Yeah, here, let me… *I pull up the order page and realization dawns* Looks like I forgot to hit “place order”. That might explain a few things.

Unfiltered Story #200616

, , | Unfiltered | July 12, 2020

(I work for a certain second largest retailer as a bagger. I’ve been working there nearly a year and I’ve never encountered an unruly or pissy customer, even during the very busy hours. Most customers who “get mad” because of glitches in the system or other problems, they politely say that they will probably have to stop shopping with us. No cussing anyone out or anything. That all changed a few months ago. I think it was in May. I was out clearing the lot when I saw a guy rummaging through one of the trash cans out front. The following interaction happened.)

Me: Sir, are you looking for anything in particular?(meant as a joke)

Man: Yeah, man! I just dropped my wedding ring in here! That thing cost me $700!

Me: Is there anything I can do to help?

Man: Yeah, could you find me some gloves?

Me: Sure. Let me just run this row of carts in real quick and I’ll run over to the deli and get you some.

Man: Thanks, man!

(I push the 7 or 8 carts in and head toward to deli. I grab some gloves and head towards where the guy was, so I could give him the gloves when I see him walking my way, obviously not too happy)

Me: Sir, here’s your gloves-

Man: You’re a fucking douche bag, you know that?

(At that point I was completely stunned. I had never had someone call me a “fucking douchebag” before, and I had no idea how to respond, so I just didn’t. After he calls me this, he walks off a little bit and pulls out his phone, and makes a call to who I can only assume was his wife, and proceeds to apologize for loosing his ring. A cashier overheard the interaction and came over.)

Cashier: Whoa, what just happened over here?

Me: That guy over there called me a fucking douchebag.

Cashier: *jokingly* What’d you do to him?

Me: Tried to help him.

Cashier: You should really tell someone about that.

Me: Yeah.

(The cashier ended up telling a manager. I don’t know what happened with the guy, but I hope his marriage fell apart.)

We Didn’t Know The Library Had A Back Room

, , , , | Right | July 3, 2020

I work in a library. One of our regular patrons, an older woman who comes in frequently to check out movies, comes in with a man I’ve never seen before. They select several DVDs and bring them to the desk to check out.

Me: “Oh, you’ve got four new releases here; the limit on those is three at a time. You’ll need to pick one to put back.”

Woman: “Oops!” *To the man* “Okay, which of these do you want to see more?”

Man: “I don’t want to see any of ’em!”

Woman: “Well, what kind of movies do you like, anyway?”

Man: “Sex movies!” *To me* “What kind of sex movies you got around here?”

Me: *Speechless*

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Maybe The Card Readers Caught This Guy’s Attitude

, , , , | Working | June 26, 2020

I visit a certain grocery store pretty regularly. It is the closest one to my home. This location has a lot of issues with their card readers. Sometimes it takes a couple of tries to get my card to run through. It doesn’t happen often enough to make me not want to go back.

Today, I cannot get my card to read at all after numerous tries. The person next to me is also having issues, and someone behind me is, as well. I call the attendant over to let him know the card reader isn’t working and to ask if I can move my items.

Me: “The card reader on this register isn’t working. Can I move my items to a new one?”

Attendant: “It’s not the reader. Our readers are fine. It’s your card. Do you have another form of payment?”

Me: “Um, no.”

Attendant: “Well, I don’t know what to tell you, then.”

Me: “Can I maybe move my items to a different one?”

Attendant: “Why? It won’t help you.”

Me: “Well, the guy next to me was having issues with his card reader and so was a woman behind me. Can I try?”

Attendant: *Rolls his eyes* “Sure. It’s not gonna work, but I guess, if you really have to.”

Guess what? My card worked with no problem. He mumbled something about how he didn’t know why it would act that way and how they never have problems and just walked away. No apology. I almost got a manager but decided not to. I was also too flustered to get his name to file a complaint later. Hopefully, his customer service gets better.

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