This Is Why We’re In A Recession, Part 81

, , , , , | Right | November 11, 2018

(I am waiting to be served in a department store and there is an elderly gentleman at the counter in front of me. It quickly becomes obvious he is having a store card problem.)

Assistant #1: “I’m sorry, but we don’t deal with the card in store; it is all dealt with by [Credit Company], so I’m afraid I can’t help you. You need to call them directly, sorry.”

Customer: “But I paid it off in full, and I have now received a letter telling me the minimum payment is overdue and they will be passing my details on to debt collecting agency if I don’t pay it in seven days.”

Assistant #1: “I understand your frustration, sir, but as I said, you need to call them directly.”

Customer: “Why won’t you call them for me and talk to them?”

Assistant #1: “Because it is your account and they won’t talk to me.”

Customer: “It’s not my account; it belongs to my lady friend.”

Assistant #1: “Then she needs to call them and give them permission to talk to you.”

Customer: “So, you can call them and I can give you permission?”

Assistant #1: “I’m sorry, but the lady in question is the only one that can give the permission to them.”

Customer: “That’s why I want to speak to a manager; they can do this for me.”

Assistant #1: “I’m afraid she isn’t in today, as I have already explained, and she would tell you exactly the same information as I have.”

Customer: “But this is ridiculous. You should be able to help me.”

Assistant #1: “I’m sorry, but the card is provided by a third party; therefore, there is nothing I can do except advise your friend to contact the company via the number in the letter.”

(It is obvious that this is going to go on for a while longer and I seek out another till to pay at. The poor woman is being constantly polite, but I can sense her growing frustration at him not listening to her. I pay for my goods and then explain to the assistant what is taking place at the other till point.)

Assistant #2: “Should I go over and offer assistance?”

Me: “She is handling it well, but I work in retail, and I think she may be now fighting the urge to slap him.”

Assistant #2: *laughs* “I’ll go over and check in a few minutes that she is okay, and offer my assistance if she needs it.”

(I thanked her and went on my way. Some people really don’t listen to a word you say; I believe they think we say things like this to make our jobs harder so as to not help them!)

Related:
This Is Why We’re In A Recession, Part 80
This Is Why We’re In A Recession, Part 79
This Is Why We’re In A Recession, Part 78

Let’s Hope They Found Them

, , , , , | General | November 10, 2018

(I am a clerk at a well-known grocery store. I’m fixing a storage bin and cleaning the area when I hear a woman with her kids behind me.)

Woman: “Kids! We need to go find your daddy’s nuts!”

(Upon hearing this I smirk a bit, put everything down, walk into the back of the store, and begin laughing for a couple minutes.)

Driving Through Closing Time

, , , , , , | Working | November 7, 2018

I work a summer job at a local fast food place that closes both dining room and drive-thru at 10:00. We have a rule, however, that as long as there are cars in the drive-thru we have to continue to take orders until there are no more cars. Because of this, we try to rush cars out of the drive-thru as fast as possible in the last few minutes until closing.

I’m taking orders for drive-thru and also acting as drive-thru cashier one night until closing, and I hand out the last order in a line of cars. I look up at the screen that shows if there are cars by the speaker and see no one, then glance down at the clock and see it’s 10:01, so I take off my headset. Not 90 seconds later I notice a car on the screen by the speaker but I ignore it because they showed up after close.

The manager then comes up from where he was cleaning the front and tells me to take their order because he isn’t sure if the car showed up before close. Despite me and a coworker pointing out that we didn’t see the car there at 10:01, we end up taking the order. The customer ends up having a $50 order, allowing time for two more cars to pull up that we now have to take orders from. We end up handing out the last order 35 minutes after closing.

Not Ball-Bustingly Funny, But It’ll Do

, , , , , , , , | Healthy | November 1, 2018

(I have been diagnosed with testicular cancer and will have to have one of my testicles removed. I am meeting with the consultant who has run a few tests and has now given me the date of the surgery: the following Monday. It has been a bit of a bureaucratic nightmare to get this point.)

Consultant: “And I’m sorry again that it has taken so long to get to this point, but now that we’ve got the ball rolling—”

Me: *grinning* “Pun intended?”

(The consultant realised what he said, and both he and the nurse laughed. Later he told me he’d had other cancer patients that day who had — understandably — been very upset, and it was nice to see someone dealing with it with humour. The surgery has gone well and I’m making a good recovery!)

What Happens When You Learn From The University Of Facebook

, , , , , | Friendly | October 15, 2018

(The front page of today’s newspaper features the story about 50 million Facebook accounts being hacked. The headline mentions the number. As I’m tidying up the newspapers, a group of teenagers look at the headlines, and then one says, in complete seriousness…)

Teenager #1: “I didn’t even know there were 50 million people in the world!”

Teenager #2: “Yeah, I didn’t know it was that much!”

(I had to turn away to stop myself from laughing!)

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