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Shining A Light On The Demand For Free Stuff

, , , , | Right | November 4, 2022

I am waiting for my food at a common chain restaurant that shares a building with another common chain restaurant. A woman comes in and immediately demands the manager.

Customer: “The outside lights on that side of the building—” *points to the other restaurant’s side* “—are out! I might have been injured on my way into the building.”

We can clearly see that the lights on the side of the building we are standing in are indeed on.

Manager: “The lights are on a sensor and timer, and we don’t have direct control over the outside lighting in any way. Also, the building’s lights are split down the middle with each restaurant controlling its half. Our restaurant cannot in any way change the other side’s lighting.”

She gets even angrier and tosses out complaints. At this point, I am done listening to her and have to start asking questions.

Me: “What exactly is the problem?”

Customer: “Their parking lot is dark and I could have been hit! They need to do something about it.”

Me: “They just explained that there is nothing they can do about the lights on the other side.”

Customer: “That’s unacceptable! Their parking lot is dangerous to walk through, and I demand they do something about it!”

Me: “If the dark side of the parking lot is so dangerous, why did you park there? Couldn’t you have parked on the lit side of the lot?”

She just stares at me as if confused by this logic for a moment. After a good few seconds of this, she turns back to the manager.

Customer: “So, what are you going to do for me?”

Me: *Not letting her get away with it* “You could have also gone through the drive-thru. Lights definitely wouldn’t have been an issue then.”

She turns back to me, clearly about to be mad at me for pointing this out.

Me: “What exactly are you hoping to get out of this? Clearly, you want something more than the lights turned on.”

She glares at me for a few seconds before stomping off back through the “dangerous” dark side of the parking lot and driving away. The manager lets me in on the situation.

Manager: “That woman comes in regularly and tries to complain her way into free food.”

For the record, she drove away in a Jaguar, so it’s likely she can afford a meal.