In Fact You’re VERY Sorry To Have Called Them

, , , , , | Friendly | July 23, 2018

(I handle the phone at work. It’s a fairly busy and chaotic day. I get a call from a client with an emergency, and after that I quickly need to call my coworker on his mobile. I don’t have the number saved in my phone, so I type the number in manually. Because of all the stress I have had, I accidentally push the wrong buttons and have a typo in the number.)

Stranger: *picks up phone* “Yes?”

(I am instantly unsure if it’s really my coworker on the phone, because the voice sounds very unfriendly.)

Me: “Um… Hello? [Coworker]?”

Stranger: *yelling* “Who’s there?”

Me: “Oh… Wrong number.”

(I hang up, quickly trying to call my coworker again, as I really have an emergency going on. This time I type in the right number, but he doesn’t pick up his phone. I try to think of what to do next, when my phone rings. I can see the number of the caller on my display. It’s the “wrong number” I just accidentally called.)

Me: *picking up* “Welcome to [Business]. My name is [My Name]. How can I help you?”

Stranger: “Did you just call me?”

Me: “Yes, I think I did. I misdialed.”

Stranger: *very unfriendly* “So, you don’t even think it’s necessary to say sorry?”

Me: *baffled* “Well… Sorry I didn’t say sorry when I misdialed your number. You’re right. I should have said sorry.”

(I think this is the end of the conversation. But it’s not.)

Stranger: “Well, how did this happen in the first place? How can you accidentally call the wrong number?! This shouldn’t happen!”

Me: “It can happen when you’re under lots of stress and handle the phone all day. As I said, I’m sorry for calling you.”

Stranger: *almost shouting* “NO! This can’t happen! You’re such a horrible person, it’s disgusting. You called me and didn’t even say sorry. You didn’t even say your name. I know your number. I’m going to call the police. I know exactly where you live. I’m a lawyer myself, and I’m going to ruin your life!”

Me: *shocked* “You want to sue me because I accidentally dialed your number?”

Stranger: “You didn’t even say you’re sorry!”

Me: *trying to calm stranger down and ending the call* “I’ve said it in this conversation already, and I am going to say it again: I’m very sorry for calling you. I hope you have a great remaining day.”

Stranger: “You can stop with your sarcasm there! I’ll sue you! This can’t happen!! I’ll ruin your life! You’re such a bad person. I’ll end your career!” *hangs up*

(I never heard from that person ever again.)

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It Takes An Age To Figure It Out

, , , , | Working | January 2, 2018

(I’m at a contact fair organized by a group at my university. My friend and I pass the booth run by the organizers, and decide to fill out their quick survey about how we found out about the event, if we liked it, etc. The second question already has me dumbfounded.)

Me: “Age… age… How old am I?

Booth Attendant: *laughing* “It’s weird how that’s a question so many students stumble over; you’d think that people in their twenties would know how old they are. What year were you born?”

Me: “To be fair, I don’t think I’ve been asked how old I am all year, only ever for my birth date or birth year. Hold on…” *musing out loud* “I was born in 1995, so in 2015, I was 20, and I already had a birthday this year, so that makes me 22 now.”

(I put my age into the field and complete the survey, the booth attendant chatting with me and my friend the whole time, laughing when we stumble over equally basic questions. Finally, we both hand her our surveys and she pulls out the bowl with rewards: various sweets.)

Booth Attendant: “You know what? This seemed really hard for two civil engineering students like you two, and I don’t think we’re getting that many others, so dig in!”

(We did so and said goodbye, hoping that at least we made the work in the stuffy tent a little bit more fun for her!)

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