Has No Power Over You

, , , , | Right | October 20, 2017

(I am a technician. I am fixing a blood pressure testing machine at the local supermarket when a man comes up wanting to have his blood pressure checked.)

Me: “Sorry, I’m not quite done here. I’ll have it up and running in a few minutes.”

Customer: “You aren’t really fixing that; you’re just stealing the electricity to power your laptop!”

(My laptop is indeed sitting beside me, not even plugged into anything.)

Me: “No, I’m not.”

Customer: “Would you like me to call a manager?”

Me: “Please, do it!”

(He didn’t.)

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Order Once, Shame On You

, , , , , | Working | October 20, 2017

(I’m the assistant manager, and part of my job involves stocking branded supplies: shopping bags, flyers, etc. The district manager and the regional manager are doing a store inspection, and they aren’t happy.)

Regional Manager: “You barely have any branded supplies in stock! You need to be ordering these to keep up with demand.”

Me: “I submitted an order three weeks ago, but they didn’t come in. I followed up with a few emails last week and didn’t hear anything, so I submitted a new order four days ago. Here: I can show you on the computer.”

District Manager: “Why don’t you call and get to the bottom of this?”

Me: “There’s only the email contact listed.”

Regional Manager: “Well, I will call and find out.”

(She gets on her cell phone and puts it on speaker.)

Regional Manager: “[Person in charge of branded supplies]! How are you?”

Branded Supplies Manager: “Oh, it’s good to hear from you!”

(They chit chat for a few minutes about personal lives before getting to the purpose of the call.)

Regional Manager: “So, I have an ASM here who said she ordered some branded supplies from you. I was just calling to see what’s going on?”

Branded Supplies Manager: “Which store? I swear I’m getting emails from everywhere.”

Me: “I haven’t heard back from you about my initial order three weeks ago.”

Branded Supplies Manager: “Ugh. Yeah, I was on vacation. I came back and there’s this huge pile of supply orders that all the ASMs kept sending me, so I just threw them out to clear my desk.”

Me: “You threw them out?”

Branded Supplies Manager: “Well, I’m obviously not going to fill them if I’m on vacation! They sent me so many when they were gone.”

Me: “How was I supposed to know you were on vacation?”

(The RM is shooting me dirty looks.)

Regional Manager: “Well, she posted pictures all over Facebook; it should have been obvious.”

Me: “I don’t know her! I’m not friends with her on Facebook!”

Regional Manager: “Well, isn’t that convenient! Look, [Branded Supplies Manager], she said she submitted a new order. Do you think that will be coming in now?”

Branded Supplies Manager: “I’m looking now. Oh, no, that is coming up as an error in the system as a duplicate from three weeks ago, so I can’t process it.”

Me: “The one you threw away?”

Branded Supplies Manager: “I’ll look at it, but I’ve done all I can.” *sniffling* “Don’t be angry at me!”

Regional Manager: “Oh, [Branded Supplies Manager], don’t stress yourself more; you’ve been through so much lately. I’d just appreciate it if you could fix this.”

(After she hung up, the DM and RM ripped into me for making someone from corporate office “fix my mistakes.” When I pointed out that I had no way of knowing the manager was on vacation, they said I should call anyone first to make sure that they are in office before actually contacting them as my “due diligence.” My contact list had no phone numbers, only email addresses. I ended up being written up for having a bad attitude. I’ve been putting in applications elsewhere for the last week. I still haven’t gotten supplies in the mail, and neither have several other stores.)

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The Prices Are Not Going Down Under

, , , , | Right | October 19, 2017

(I am a customer in a nail salon in Singapore, along with another lady who’s Asian but not local.)

Lady: “I would like to remove the gel manicure and get a new one done.”

Manicurist: *in simple English because she’s from Vietnam* “To remove gel, $30. Classic mani at $26 and classic pedi at $36.”

Lady: “I’m sorry; I don’t understand you.”

Manicurist: “To remove gel is $30.”

Lady: “Why are you charging me so much? In Sydney, they don’t charge me to remove the gel, and for mani and pedi it’s only $65. I don’t understand; it’s dollar to dollar now. How come you need to charge me to remove the gel?”

Me: “This is how the service is here.”

Lady: “This is ridiculously expensive. I don’t understand. It’s dollar to dollar now. How come they are charging me so much compared to Sydney?”

Me: “Well, you’re not in Thailand or Indonesia, where their services are really cheap. At the same time, you’ll never know the quality rendered to you with that kind of price. Whereas here, their services are excellent and their products are good. I’m really happy with my service and I’ve been with them for many years now.”

Lady: “If I knew it was going to be this expensive, I would have done it in Sydney!”

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Their Opinion On The Matter Is Locked

, , , , , | Right | October 19, 2017

(Our store door has three locks, one of which is an outer hasp which must be turned and locked with a key. It is right next to both the store’s hours and the “Closed” sign. I have locked the door and am nearly done with closing duties when a customer pulls on the door, then sees me and knocks insistently when it won’t open.)

Me: *opens door a little* “Hi—”

Customer: *overrides me* “Are you closed?”

Me: “Yes, sorry.”

Customer: “Well, you should’ve locked your door.”

(The customer then flipped the still-open hasp and walked off before I could inquire how, precisely, I was supposed to lock myself in from the outside while I was still in the store.)

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Your Son Has Something To Tell You…

, , , , | Right | October 19, 2017

(I work as a manager for a supermarket. During times like Mother’s Day or Father’s Day we get in vast amounts of certain items that all go on offer. I have to jump on the checkouts to serve, as my current checkout operator needs a break. A male customer has come to my checkout holding flowers and a card for Mother’s Day. Please bear in mind that it is already Mother’s Day and we have sold through most of our stock.)

Me: “Hi there. How are you, and would you like any bags today?”

Customer: “No, I don’t want any of your f****** bags! What I do want to know is why [Store] employees are all a bunch of extortionate, immoral d****es?!”

Me: “I’m sorry, sir. Is there a problem? And if so, how can I help?”

Customer: “Oh, you can’t help me; all you workers are just mindless sheep, and you are the worst. You’re lower than dirt!”

(I take this a lot, so it doesn’t really bother me. His bill isn’t even that much; it is around £6.00.)

Me: “Well, that’s £6, sir.”

(He then threw the money down and walked away. Little did he know, though, his card said:

To Mum
Happy Mother’s Day
With love
From your Daughter)

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