I’m a pharmacy cashier. A woman drops off a script for four suppositories.

Customer: “I told the tech that I just wanted you to fill one!”

Me: “I’m sorry, but there is a minimum amount that we can charge for a cash script due to dispensing fees, and one suppository costs the same amount as four, so they went ahead and filled four in an attempt to be helpful.”

She then becomes verbally abusive. After the pharmacist explains that we were just trying to save her money, she tops it off by yelling at me.

Customer: “WHAT AM I SUPPOSED TO DO WITH THESE EXTRA SUPPOSITORIES?!”

Rarely do such perfect opportunities appear in nature, and to this day, many years later, I still regret that I didn’t tell her what to do with them.

[Coworker] was recently investigated and removed from management because she was found to be “presenting behavior not fitting of her position.” During this investigation, she may have told the investigator that the company would fail without her and taken credit for EVERYONE’S accomplishments. She wasn’t demoted officially, but she is no longer allowed to manage anyone. I have been unofficially managing all her former employees for the past three months until we get a proper senior manager.

We recently got a new president who knows OF [Coworker] but doesn’t quite know her yet. Therefore, she is trying to get on his good side after alienating anything with a pulse. The problem is that the reason she is no longer allowed to manage people is her attitude.

This all takes place via voice call at 8:30 am while I am sitting in front of [New President].

Coworker: “Where is [Employee]?”

Me: “Um, he should be in shortly. He usually comes in around nine, but that will probably change now that he has switched from part-time to full-time.”

Coworker: “He should be in earlier.”

Me: “Well, he just found out yesterday as he was walking out the door.”

Coworker: “When do you think [Employee] will be in?”

Me: “Around nine?”

Coworker: “He should be in earlier.”

Me: *Getting fed up* “Why don’t you talk to him instead of asking me the same question over and over again and expecting a different answer?”

Coworker: *Snottily* “You know you are supposed to be his manager, right?”

Me: “Well, this is the first I am hearing about it. All right, he will be in at 9:00 am every day.”

Coworker: “…”

New President: “So, [Coworker], you said you wanted to talk to me?”

Coworker: “Yes! We should meet first thing this morning.”

New President: “Well, are you in now?”

Coworker: “Yes.”

New President: “Okay. Well, why don’t I come upstairs now to discuss it with you?”

Coworker: “I have a meeting at 9:00, so I will text you after.”

[New President] and I exchanged knowing glances.

For all her bravado, she wasn’t in the office herself! She is making a great first impression on [New President]’s second day. I can tell they are going to be fast friends!

I work in a phone and Wi-Fi provider place. One of our SIM card offers is top-ups, and the card itself is €10 plus a top-up to activate it.

A lady comes in clutching one of these cards and a receipt and then looks at me as if I’m supposed to read her mind.

Eventually, she speaks.

Lady: “I got this last week with a top-up and it doesn’t work.”

She shows me the receipt and all that’s on it is the card, no top-up. I point this out and she goes BALLISTIC.

Lady: “YOU’RE CLUELESS! GIVE ME A REFUND!”

Me: “Ma’am. I know these are non-refundable. Please do not call me clueless.”

Lady: “Nope. You’re clueless. Call someone in authority! I want to speak to your manager!”

Me: “We can’t, sorry.”

I don’t wanna bother him on his day off with something I can well handle.

Lady: “Call the manager.”

Me: “Can’t. Phone’s down.”

It’s just crackly, not actually broken.

Lady: “Oh, that’s convenient. First, you can’t phone, and then, the phone is down. I want my money. You are clueless!”

Me: “I can’t call because the phone is down. I am telling you they are non-refundable, and anybody else will tell you the same thing.”

Lady: “You’re clueless, then. Use your mobile and call!”

Me: “I am telling you I can’t. The manager is off today.”

Lady: “And he left someone clueless to work here. I want my money!”

Me: “Again, the cards are non-refundable.”

Lady: “I’m calling the police.”

Me: “And why would you do that?”

Lady: “Because you won’t give me a refund!”

Me: “Because they’re non-refundable.”

Lady: “There’s no credit on it, so it’s useless. You sold me a useless item.”

Me: “You would’ve been offered the credit when you bought it. If you declined, then that’s not on us.”

Lady: “It wasn’t me, though. It was my son!”

At this point, my coworker had come back from the bathroom and offered to take over so I could take care of another customer and she could deal with the lady. She’s more confident, so I took her up on that.

She told the lady the same thing, and eventually, the lady gave up and left.

I am copying a few pages in the university campus copy shop when a woman storms in and starts barking orders.

Customer: “Drop what you’re doing and help me copy some borrowed notes from a lecture!”

Me: “I’ll be happy to help you in a few seconds.”

Customer: *Yelling* “I have to go to a lecture in three minutes! I have to return the notes immediately! I’m very upset with your attitude.“

I copied the notes, gave them back to her, followed her to the lecture hall, and started my lecture.

It slowly dawned on her that for the next three years, I would be one of her teachers. It was beautiful.

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I’m working in a restaurant. A guy in his thirties comes in and gets put in my section. The only words I say during his entire time at the table are, “Hello, sir, my name is [My Name]. What can I get you to drink?”

The guy proceeds to give me his drink order and food order.

Customer: “Bring me a box and a to-go [dessert] when you bring my meal, along with the check.”

Neither of us speaks another word during the entire time he is at the table. He camps out for a bit, which I don’t care about. He is reading over a stack of papers, just chilling.

I am at the host stand when he leaves. He comes up and asks me for my name again.

Customer: “I like you. You actually know when to shut the f*** up. I’ll see you next time, [My Name].”

I guess I’ll see if he asks for me the next time he comes in. He tipped like 30%, too, so that was cool.

Everyone who I know and have told this story to finds it hilarious because I’m a freaking chatterbox. I go hoarse nearly every month because I just talk and talk and talk.