Putting Sales Front (Desk) And Center

, , , | Working | November 4, 2017

(Our hotel is really old, and has never been renovated. Lots of newer, modern hotels have opened close by, and we’re losing money to them. A lot of times people check in, are upset at our lack of modernness, throw a fit, and leave. Like lots of hotels, we have a sales team, and we have a front desk team. I work on the front desk.)

Manager: “[My Name], I want you to watch this training video.”

(I do, and she finds me after.)

Manager: “What did you think?”

Me: *confused* “So, now we have to do the sales team job? And sell rooms when the phone rings?”

Manager: “Yes.”

Me: “Grrrreat.”

(The phone rings and I answer it. It is an older gentleman.)

Caller: “Hello, I want to stay at your hotel, but I want to know how old it is?”

Me: “Thirty years old.”

Caller: “Oh. Has it been renovated?”

Me: “No, never.”

(The caller then asks for another hotel nearby, and I give him the info. The manager has heard everything.)

Manager: “Why didn’t you try to sell him a room?”

Me: “I just told him the truth.”

Manager: “You’re supposed to sell!” *storms off*

(I quit soon after that. The front desk should not be expected to do the sales team jobs. They have enough to do, trust me.)

“Good Morning” – There’s An App For That

, , , , | Friendly | November 4, 2017

(I’m at the pharmacy in my doctor’s office with my mom. I’m 26, and my mom is in her late 50s. We are waiting for my name to be called, chatting and doing work on our phones, when a man who seems to be in his late 50s to mid 60s approaches us.)

Man: “Excuse me, ladies.” *sounding affronted* “You put those down now!”

Mom: “What?”

Man: “If you’re on those, then you won’t be able to say, ‘Good morning.’”

Me: “Good morning.”

(He nodded and walked off, looking smug. My mom and I shared a look. It irked us that he thought he could make insinuating comments to strangers like that, as if we were being totally frivolous and inattentive to people around us just because we were using our phones. For sure, people use them more than they should, but why does that give you the right to police others’ phone use? It was patronizing and totally weird.)

A Tasteless Starter, Misogynistic Main, And A Just Dessert

, , , , , , | Working | November 3, 2017

(I’m at lunch with my son and daughter-in-law when my son makes a tasteless joke at his wife’s expense.)

Me: “Even if you’re joking, you do not talk to her like that. Or any other woman.”

Waiter: *stage whispered* “Aww… You’re a feminist; how cute.”

Me: “Aww… You’re an unoriginal misogynist; bet you don’t get any.”

(We didn’t see him for the rest of our meal.)

A Minimum Understanding On Minimum Wage

, , , , , | Right | November 3, 2017

Me: “Thank you for calling [Store]. How may I help you today?”

Customer: “Do you guys cash payroll checks?”

Me: “Sometimes; it depends. May I ask how much it is?”

Customer: “Two hundred and sixty.”

Me: “Well, that’s actually more than we’re allowed to cash in this store. I’m sorry, but we can’t.”

Customer: “What? No? You can’t? How much is your limit?”

Me: “Nope. We can’t. Our limit is about two hundred dollars, even.”

Customer: *angrily* “That’s ridiculous! Who only makes two hundred dollars on a paycheck?! Nobody gets paid that little! Who would only get that? This is stupid!”

Me: “Honestly, sir, a lot of the people in this store only make about two hundred dollars.”

Customer: *goes quiet for a minute, then sounds very sad when he starts talking again* “I am so… Oh, my God. I’m sorry. I didn’t know. Oh, my God.” *click*

Magic: The Murdering

, , , , , , | Friendly | November 3, 2017

(My husband and I play [Trading Card Game]. Like most players, we have our valuable cards in binders that we carry with us to our local shop when we go to play, in case someone wants to do trades. A friend asks my husband to trade, so he hands the friend one of our three binders and sits looking at our friend’s binder. Our other two binders are on the table in front of me, and I’m sitting next to my husband, but his back is to me. A random guy that I’ve never seen before sits down at the table across from my husband. Note: some [Trading Card Game] cards are highly sought after and quite valuable, so a person’s binder could be worth anywhere from several hundred to several thousand dollars.)

Guy: “Oh, y’all are trading? Anything good?” *points to our binders* “Whose are these?”

(My husband and [Friend] ignore him as they discuss the cards they’re looking to trade and the value of those cards.)

Me: *pointing to my husband* “They’re our cards. He’s busy with [Friend] right now, so you might as well be talking to a brick wall.”

Guy: “Oh, okay.” *tries to grab the binders, but I snatch them out of his reach* “I just want to look.”

Me: *glaring at him* “Well, [Husband] is busy, and I’m not looking for anything right now. And I don’t know you, so don’t think you can just grab our cards like that!”

Guy: *to my husband* “Hey, man, she won’t let me look at your cards.”

(He snaps his fingers at my husband and I grit my teeth at his impertinence.)

Husband: *obviously annoyed but not looking up* “That’s my wife, and she plays, too, so those cards are half hers. Just wait a minute and we can try to deal, if you have stuff I want.”

Guy: *tries snatching the binders from me again* “I just want to see what he has!”

Me: *slamming the binders on the table as I jump out of my chair, fed up with his arrogance* “Listen here, you a**! I said you couldn’t just grab our cards like that, because I don’t know you! Try touching them again, and I will rip your f****** head off your shoulders, you got it?!”

Guy: *jumps up then glares at me* “You’re crazy!”

Friend: *finally looking up* “Hey, hey! Whooooa!” *to the guy* “[Guy], she told you not to touch their stuff and you didn’t listen and kept trying to grab their money cards, so of course she’s going to get crazy!” *to me* “[My Name], no committing murder. I don’t feel like helping [Shop Owner] and [Employee] mop up his blood, okay?”

Guy: “Whatever, man! I’m out. This chick is crazy.”

(My husband watches the guy leave, then shrugs and kisses my cheek.)

Husband: “And that, baby, is why I love you.”

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