CONTENT WARNING: Gross
We have a customer come in every morning and just destroy the male restroom. It’s not a medical issue, he is a sick man who likes to take a power trip over us lowly gas station staff by spreading his fecal matter all over the floor and walls of the restroom. It’s been a few weeks of this, and we know it’s him.
One day I have had enough, and I corner him going to the restroom.
Me: “Sorry, sir, but there is no restroom today.”
Customer: “No, I need to use it.” *Then with a sly wink.* “You can close it after I am done.”
Me: “Actually, no sir, that will not be happening. We all know what you’ve been doing to the restrooms and you will not be allowed to deface them any longer.”
Customer: “You can’t speak to me that way! Where is your manager!”
Me: “I can fetch him for you, but he will agree with me.”
I fetch the manager, who has also been aware of the restroom situation and knows who this man is. The manager takes my side and the customer storms off. The next day the manager takes me aside.
Manager: “So, we have to let him use the restroom next time he comes in.”
Me: “What?!”
Manager: “Yeah… he called corporate, and said we were denying him access and discriminating and a whole bunch of other buzzwords that make the legal team nervous.”
Me: “And you told them that this man has been spreading his s*** all over the restroom every time he comes in and we’re the ones who have to clean it up?”
Manager: “They said if we can’t prove it’s him then there’s nothing we can do.”
Me: “What do they want us to do, put a camera in the restroom?!”
Manager: “Just… avoid him from now on.”
Me: “If he comes back and s***s everywhere again I am not going to clean it up. I’ll quit.”
Manager: “Well… we’ll see.”
Lo and behold, a few days later he is back, and this time he doesn’t just beeline for the restroom, but he makes a smug amount of eye contact with me as he heads in.
Ten minutes later he comes back out with a satisfied look on his face. I go and check the restroom and yup… he’s done it again.
I call the manager over and he has a pained look on his face.
Manager: “Look, I know you said that you would—”
Me: “Nope. Not cleaning it. If you won’t stop him from doing this then you’re the one cleaning it.”
Manager: “I have too much work on my desk. Look, clean it up and I’ll buy you lunch.”
Me: “Are you serious?”
Manager: “There’s nothing I can do.”
Me: “Well tough s***, because I quit.”
I walked out right there and didn’t look back. Losing the minimum-wage job was no biggie, but being the petty and vengeful person that I am I couldn’t let this a**hole just get away with it. I asked my coworker to call me when he came back for his sick power play, and as I lived just five minutes away I put something together.
He came back and I got the call. I literally ran over with a bag of cat poop that my little furry friends had been producing for me for a few days. I then took my gloved hand and smeared the crap all over this guy’s windshield and use it to spell out “we won’t take your s*** anymore!”
I take a seat in a nearby fast-food coffee place with a clear view of the parking lot and see him come out a few minutes later. He is appalled and disgusted and makes a scene. My manager comes out and tries to placate him but is unsuccessful.
After a minute or two of chuckling I walk past them, where he spots me.
Customer: “You! It was you that did this! You’re getting fired for this!”
Me: “I don’t know what you mean, sir. I’m just your average Jane Citizen going about her business.”
Customer: *To my manager.* “Have her fired at once!”
Manager: “She no longer works for us, sir. There’s nothing I can do.”
The customer stared back and forth between us and screamed in rageful defeat and drove off in his s***-covered car.
Manager: “You know I would have had to have fired you if you still worked here. He could also call the police on you.”
Me: “He might, but we both know the camera looking into the parking lot doesn’t work. So like Corporate said, it’s about what you can prove.”
According to my coworker, he never came back. My manager was still a weak Corporate guppy but I held him no ill-will. My new job is still minimum-wage (getting through college) but happily poop-free!