Let’s Take A Raincheck On This Jerk-A-Roni

, , , , , | Right | March 29, 2020

(I am a checker in a grocery store, working after the managers have already gone home and the stockers are working the aisles. There is a certain customer who most of us dread dealing with because he says inappropriate things to the checkers as “jokes.” One night, he comes storming up to my check lane, basket in hand. Important to the story: [Rice Mix] is on sale.)

Customer: “There isn’t any beef [Rice Mix] on the shelf! This is [expletive] ridiculous.”

Me: “Did you ask the stockers? There might be more in back.”

Customer: “You ask the stockers. That’s your job. I’m not going back there for that.”

(I sign out of my register and walk to the aisle the rice is in with him following right behind me. The stockers are stocking the [Rice Mix] section and have been for a while. I ask one of the stockers if there is any more beef [Rice Mix] on the pallet or in back, and he says they are completely out and gives me the date they expect more, which is after the sale is over. I turn back to the customer.)

Me: “If you go up to the office, they will give you a raincheck for the rice.”

Customer: “I don’t want a [expletive] raincheck, I want my beef [Rice Mix]!”

Me: “The store brand is cheaper than the sale price on the [Rice Mix], and there is a beef one.”

Customer: *now screaming* “This is [expletive]! I will have your job for this!”

(I am tired and past caring.)

Me: “You can have my job. It really isn’t that good.”

(He stared at me for a moment in disbelief and the stockers started laughing. He screamed that he was going to have us all fired. Then, he walked to a different register, checked out, and left. I never heard anything from management and I never saw him again. It wasn’t a glorious triumph, but I’m counting it as a win.)

1 Thumbs
672

The Human Step-Counter

, , , , , | Working | March 29, 2020

(I fall off my bike on my way to get some dinner before covering an overnight shift at the front desk for my coworker on a night I don’t usually work. I bang up my knee pretty good, but I am able to walk and everything, and working at a retirement home means orphaned canes. This is about twelve hours after I fell, and my shift is over. We have calendars listing weekly events in the elevators.)

Coworker: “You didn’t change the calendars last night.”

Me: “No, I fell off my bike. Can’t walk that far. I can wait here if you want to do them now.”

Coworker: “No, I’ll get someone else to do them. Why didn’t you do them?”

Me: “Because I fell off my bike yesterday.”

Coworker: “But you can walk?”

Me: “Yeah, it’s not that bad, but it’s really limited how many steps I can take today.”

Coworker: “But you didn’t change the calendars.”

Me: “Yeah, because I can’t walk that far. My knee hurts.”

Coworker: “But you can walk home?”

Me: “Yes, because I didn’t do the calendars.”

Coworker: “Then why didn’t you do the calendars?”

Me: “Because I can only walk so far. And not fast enough to catch the elevators.”

Coworker: “Then why didn’t you come back to the desk and rest in between?”

Me: “Because that is physically more steps.”

Coworker: “No, it’s not; you rest in between.”

Me: “It’s physically more steps.”

Coworker: “Whatever. Why didn’t you stay home?”

Me: “Because I was already covering a shift and there wasn’t anybody to take it?”

Coworker: “I wouldn’t have come in if I was in pain.”

(Note: this coworker didn’t show up for her shift the day before, stranding the coworker I was covering for two extra hours and making our boss work the shift.)

Me: “Well, I have chronic pain, so it isn’t that big of a deal.”

Coworker: “Then why didn’t you do the calendars?”

Me: “Because I have a limited number of steps.”

Coworker: “Whatever. I don’t believe you anyway.”

Me: “All right, if you could only eat 2,000 calories a day, you wouldn’t spend it all on candy, right? You would eat something else? That’s what I’m doing with my steps. I have a limited number.”

Coworker: “I don’t get it.”

Me: “And I don’t think you ever will.”

(I limped out then with my cane. As it was the weekend, I had to go further to catch public transit and barely made it home as it was. I don’t think I would have made it if I’d done the calendars. I’m very glad that I don’t see her very often. Thanks for nothing, [Coworker]!)

1 Thumbs
362

This Debt Collector Had Better Hope HE Has Insurance

, , , , , | Healthy | March 29, 2020

(I’m a broke college student supporting myself with student loans, whatever hours I can get at my work-study job, and the small amount of money my parents can spare. Luckily, I’m still on my parents’ insurance. When I get into a bad bike accident and have to get stitches and x-rays at the hospital, their insurance covers the bill. It’s been a couple of months since then when I answer a call from a number I don’t recognize.)

Caller: “Am I speaking to [My Name]?”

Me: “This is her.”

Caller: “My name is [Caller], and I’m calling on behalf of [Debt Collection Agency] about an unpaid medical bill.”

Me: “What? I didn’t think I had any unpaid bills.”

Caller: “The bill is [amount] for an ambulance ride on [date of the bike accident].”

Me: “But my insurance covered that!”

Caller: “Sometimes insurance doesn’t cover certain services, like ambulances, if they are seen as unnecessary.”

(The ambulance was definitely necessary since there was a suspicion at the time that I’d seriously injured my neck and I was bleeding profusely from my head.)

Caller: “The billing department attempted to contact you multiple times, but you’ve consistently ignored them. Now the bill has been sent to us, and it will negatively affect your credit. However, if you pay it right now, we can try to remove it from your credit report. How will you be paying today, [Card #1] or [Card #2]?”

Me: “Um, I won’t be paying today. I need to contact my insurance company to see what’s going on. This should have been covered, and I’ve never heard of it before today.”

Caller: “If you don’t pay today, your credit will be negatively affected. You will never be able to get a loan, a mortgage, or a credit card.”

Me: “I need to talk to my insurance company before I do anything.”

(He keeps trying to convince me, so I eventually just hang up. I contact my insurance company and find that no claim was ever submitted for the ambulance trip and that they would have covered it if it was. Then, I call the hospital billing department to figure this out. It takes a very long time to reach the right person, but I finally find out what happened.

In an amazing display of incompetence, someone had billed it to the wrong insurance company in the wrong state using the wrong contact details. Obviously, that claim was denied, so they sent the bill to whatever address they’d written on the claim. With this level of screwing up, I’m guessing they mixed up my file with someone else’s.

Luckily, the person I talk to is more helpful, and she gets all the information she needs to submit the claim to my real insurance. She also promises to take the whole incident off my credit report once everything’s done. However, it will take several weeks at the very least for the claim to go through. In the meantime, I get another call several days later from the same bill collector.)

Caller: *after making sure he’s speaking to me* “Our records indicate that you still haven’t paid your bill. What payment method–”

Me: *cutting him off before he can get too far into this* “I’ve contacted my insurance and the hospital’s billing department and gotten the whole thing sorted out. There was a billing mistake. Many, in fact. But the claim has been properly submitted to my insurance now. It just takes a while to go through.”

Caller: “Well, you still haven’t paid. It’s on your credit report. I can’t take it off at this point since you’ve refused to pay it once already, but paying today will make sure your credit doesn’t get even worse. How will you be paying today, [Card #1] or [Card #2]?”

Me: “As I said, my insurance is paying it. We just have to wait for the claim to go through.”

Caller: “But your credit–”

Me: “The billing department said they’d take it off my credit report completely, as they’re the ones who made the mistake.”

Caller: “I’m looking at your credit report right now, and it’s not looking good.”

Me: “The claim was only submitted a few days ago. It hasn’t gone through yet.”

Caller: “If you pay in full right now, this will go away immediately. No need to wait for the claim to go through.”

Me: “Hold on. You want me to pay for something that I never needed to pay for in the first place, just to speed things up? That’s ridiculous! And even if I was going to pay, it’s not like I have that kind of money just lying around.”

Caller: “Surely you have some jewelry or electronics you could sell. I can give you the address of a pawn shop nearby.”

Me: “What? No! I didn’t mean I intended to pay you. My insurance is paying it directly to the hospital. We all just have to be patient.”

(This went back and forth for a while. It became clear that he was working on commission and wouldn’t get any money if the bill was paid through the insurance company. Eventually, I just had to hang up on him again, since it was obvious he was not giving up. He continued to call me multiple times a day for weeks, sometimes during class. Finally, the claim went through, and the debt collector stopped calling.)

1 Thumbs
326

The Wrong Kind Of Whistleblower

, , , , | Right | March 28, 2020

I work at a department store, and I am helping a teenage girl with her items. Suddenly, an old gentleman appears and snaps at me. I turn to him politely and say, “I’ll be right with you, sir; just a moment.”

He waits for about five seconds and then snaps at me again. I give him the same response. He waits about thirty seconds before snapping, and without seeing a reaction, does an ear-piercing taxi whistle. All the other people in the vicinity cringe except for the young girl I am helping.

Without missing a beat, she responds, “Sir, if you’re going to whistle at them like dogs, then you’d better be prepared to get b****y service.”

Everyone laughs, and the man slinks off, embarrassed.

1 Thumbs
773

“A Waste Of Oxygen” Is Our New Phrase

, , , | Right | March 28, 2020

(I am walking by the registers when I decide to cut through a closed register instead of continuing down the row. A woman in line must think I am opening a register because she follows me. When I keep walking, she drops her canned goods on the belt and clears her throat loudly. I turn, surprised.)

Me: “Hello.”

Customer: “Well?”

Me: “Uh…?”

Customer: “Are you going to check me out or just stand there?”

Me: *looking around* “I was just walking through.”

Customer: “Lazy! Ring me up right now!” *slaps the belt* “Now! Now!”

Me: “Okay!”

Customer: “I don’t want my receipt printed or emailed or anything. Waste of paper! Who returns food?”

Me: “Okay.”

(While I’m scanning her groceries, another customer approaches.)

Customer #2: “Uh, are you open? Your light isn’t on.”

Me: “No, sorry, I—”

Customer: “Yes, she is! She’s just lazy!”

(The other customer looks at me, I shake my head, and he goes to a register where the light is on.)

Customer: “Asking if you’re open. He’s gotta check out. Of course, you’re open!”

Me: *ignoring her ranting* “Okay, your total is—”

Customer: “You don’t have to treat me like a [ableist slur]!”

Me: “Yes, ma’am. Cash or card?”

Customer: “Card!”

(The transaction finishes and my register resets. Before the woman can say anything else, I walk away. The other customer who came up earlier stops me. Still, the woman calls after me.)

Customer: “Hey! Where’s my receipt? How am I gonna get out the door without a receipt? If they stop me, I’m telling on you!”

Customer #2: *to me* “What an incredible waste of oxygen that woman is.”

1 Thumbs
379