Obama Drama, Part 4

, , , , , | Right | January 15, 2018

(I work at an office supply store in the printing department. It is a Saturday evening, and a coworker and I are currently putting out ads for the next week. We have just closed our doors, and everything is going fine until we get a call. I don’t pay much attention until my coworker calls me over to take it, as it is for my department. Keep in mind that we are currently closed.)

Me: “Thank you for holding. This is [My Name]. How can I help you?”

Customer: “Yeah, I was wondering if I could get a price quote on some prints?”

Me: “Sure thing! What are you looking to get?”

(The customer proceeds to describe what he wants, which goes on for a few minutes. The conversation goes well, nothing out of the ordinary, until we reach the end of the conversation.)

Customer: “Sounds good! What time do you all close?”

Me: “We closed about 15 minutes ago, sir, but we open back up at 10:00 tomorrow morning.”

Customer: “Aw, man, really? I am actually just right outside. Could you make an exception?”

Me: “No, I’m afraid not, but like I said, we open back up tomorrow.”

Customer: “But I’m from out of town and I really need this done.”

Me: “I’m sorry, but we are closed.”

Customer: “But I’m from Texas; does that change anything?”

Me: “Unfortunately not, sir. We are still closed, regardless.”

(We go back and forth like this for several minutes. He is getting irate the longer it goes on, and so am I. I try to keep the friendliest voice I can muster. It seems like he has finally decided to give up, until the customer says something I never expected.)

Me: “I’m sorry, sir. Like I said before, we are closed.”

Customer: *in a threatening tone* “Do I need to call Obama to confirm that you’re closed?”

Me: *legitimately speechless*

Customer: *click*

(After I hung up the phone, I told my coworker and manager. They both got a pretty good kick out of it! It was the strangest phone call I have ever received. We also never did get that phone call from Obama.)

 

Related:
Obama Drama, Part 3
Obama Drama, Part 2
Obama Drama

Doesn’t Have Designs On Career Progression

, , , , , , | Working | January 15, 2018

(The head of my department is blind in one eye and deaf in one ear, both on the same side, as a result of a serious car accident some years ago. Because of this, it’s easy to startle him if you approach him too quietly on that side, especially when he’s focused on his work. Most people learn this quickly, and we always say his name clearly when we approach him. We have just hired a new designer.)

Head Designer: “Just so you know, I can’t see or hear on this side of my body very well, so please make sure that I know you’re coming up to me. I really don’t like to be surprised.”

New Designer: “Okay.”

(Later, I happen to be in the break room with [Head Designer] while he is heating up his lunch. I am browsing the web on my phone, and out of the corner of my eye I see the new designer come in. I don’t think anything of it until I hear:)

New Designer: *on the head designer’s bad side* “BOO!”

(The head designer drops his water bottle in surprise, spilling water all over the floor.)

Me: *to the new designer* “Dude! Not cool!”

New Designer: “Sorry, I just wanted to see if it was true.”

(He then walks out, leaving the head designer and me to clean up the spill.)

Me: “Sorry, I had no idea he was going to do that. Otherwise, I would have said something.”

Head Designer: “Don’t worry about it. It won’t happen again.”

(And it didn’t. I never saw [New Designer] again after that.)

Seeing Red Can Make One Roll Up One’s Sleeves

, , , , | Right | January 15, 2018

(A huffy-looking woman comes in with her teenage daughter.)

Me: “Hi, can I help you?”

Woman: “My daughter needs a flapper dress for a ’20s dance her school is doing.”

Me: “Okay, great. I’ll pull a few options for you to look at.”

(I pull several styles of flapper dresses for the girl to try on. The woman stops her daughter before she gets the chance.)

Woman: “These are all sleeveless.”

Me: “Well, yes. Most flapper dresses did not have sleeves. If you’re not comfortable with that, I’d be happy to pull some more casual ’20s dresses. They were worn far more often than the flapper ones, and we have some darling ones that would look perfect in a dance.”

Woman: “No. It has to be one of these kind; it just has to have sleeves.”

Me: “The only dress we have in this style with sleeves is unavailable to rent, currently. If you would like, we can add a cardigan, jacket, or shawl to one of these dresses to add some coverage.”

Woman: “No. That would ruin the effect. It has to be one of these dresses but with sleeves.”

(The woman argues with me for a while longer before I go to my manager. She gives me the go-ahead to show her our only sleeved flapper dress. I thought it would be exactly what they were looking for, as the daughter had been drawn to the style it was in: a red fully-fringed dress. Relieved and thinking I have the answer, I take it to them. The woman’s eyes widen with shock when I show the dress to her. Fuming, she takes her daughter by the arm and tells her they’re leaving.)

Me: “I’m sorry. Is something wrong?”

Woman: “There are some colors we don’t wear in this family. Red is definitely one of them!”

(She dragged her daughter out, glaring at me all the way out the door.)

Will Not Be The Highlight Of Your Day

, , , | Right | January 15, 2018

Customer: *comes up to cash desk with a return* “Hi. I’d like to return this book.”

Me: “No problem! I should be able to do that for you!” *takes book and receipt*

(Upon flipping through it I notice that many things in the book have been highlighted.)

Me: “I’m sorry, ma’am, but I can’t return this for you today. There are things highlighted in it.” *I show her the highlighted sections*

Customer: “Well, I didn’t do that!”

Me: “Regardless of who has done it, ma’am, I cannot return this item. It’s not in re-sellable condition.”

Customer: “Well, I probably bought it from [Different Location] like that!”

Me: “While I don’t know if that’s the case, I still can’t return it for you. Perhaps give it as a gift to someone else if you no longer need it?”

Customer: “This is ridiculous!” *snatches book and receipt back* “I’m going to go back to [Different Location] and return it! They’ll do it for me!”

Me: “You’re more than welcome to, ma’am, but we are part of the same company and have the same rules. So, I doubt they will do that for you.”

Customer: *gives me a death glare and leaves*

Me: *sigh* “And I just started my day, too.”

The Wrapping Isn’t Free

, , , , | Right | January 15, 2018

(I am sitting in a restaurant enjoying a meal when I observe this exchange. It makes me feel good.)

Diner #1: *looking at the meal that has just been set in front of him* “What is this? There isn’t [price] worth of food here!”

Diner #2: *speaking from a third table* “Did you take in to account the cost of the restaurant wrapped around your plate?”

Waitress: *looking at [Diner #2], mouthing the words* “Thank you!”

Diner #1: “…”

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