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Viva La Revelation

, , , | Right | August 1, 2012

(It’s the 4th of July, and I’m 9.5 hours into my 10-hour shift. For the umpteenth time today, a customer asks why I’m working on the 4th of July.)

Me: “Welcome to [Credit Card] customer service. My name is [My Name]. How may I help you?”

Customer: “Why the h*** are you at work on Independence Day?! Are you even American?”

Me: “Yes, sir, I was born and raised in Florida. How can I help you?”

Customer: “If you’re really an American, you wouldn’t be working today. You’d be celebrating our nation’s freedom!”

Me: “You know, I’d love to be with the rest of my family enjoying the festivities and fireworks, not to mention the food, but I’m here working to support my family. And, I wouldn’t be working if YOU weren’t calling.”

Customer: “Oh… I never thought of it that way.”

Me: “No one ever does. How can I help you?”


This story is part of our July 4th roundup!

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Get Yell Soon

, , , | Right | July 17, 2012

(While standing near a store’s greeting card selection, I overhear this conversation between an older customer and an employee.)

Customer: “Excuse me, I’m looking for a Father’s Day card to give to my son. However, you only have two here and they’re stupid.”

Employee: “I’m sorry, but those are the only ones of that type of card that we have.”

Customer: “But they’re stupid!”

Employee: “I’m sorry, sir.”

Customer: “You know what? You need to call your greeting card people and make them send you better cards! You know, we’re all growing older here and we have sons that have children. I want to give my son a Father’s Day card! What is wrong with you people?”

Employee: “I’m sorry, sir, but we don’t have any control over what the greeting card company sends us. We just display the cards they provide us with.”

Customer: “Well, I’ll just have to go to [Other Store] then! Maybe they’ll have what I need!”

Employee: “Feel free to do that, sir. However, I can tell you that they are supplied by the same company. They will have the same selection.”

Customer: “This is ridiculous! I guess we’re just not supposed to get older, is that it?! We’re not allowed to age! You need to call your supplier and demand you get better stock!”

Employee: “I’m sorry, sir, we have no control over—”

Customer: “CALL THEM! What an outrage! You are the rudest employee I’ve ever had to deal with! We’re just getting older! We should be allowed to get older! Call your company RIGHT NOW!”

Employee: “Sir, if you just leave your name, I can tell my manager you have a complaint—”

Customer: “NO! JUST CALL YOUR D*** COMPANY!” *angrily storms out*

Mortarboard And Hassle

, , , , | Working | July 12, 2012

Me: “Hey, [Supervisor], I know it’s two months away, but I wanted to let you know I need my graduation day off.”

Supervisor: “That’s fine, but you need to put the request in the system two weeks before. But I’ll be sure to approve it.”

(A month and a half later…)

Me: “[Supervisor], I just put the request for my graduation day off into the system.”

Supervisor: “Oh, great; I’ll approve it right now.”

(The next day…)

Me: “So, am I all set for graduation?”

Supervisor: “Oh, I completely forgot! Let me do that right now.”

(This continued EVERY work day that week. Lo and behold, the next week’s schedule comes up with me on for my graduation day.)

Me: “I thought you said I was all set to have the day off?”

Supervisor: “Well, now that you’re on the schedule, you’ll need to find someone else to cover it for you. Too many other people were given the day off.”

Me: “But… You said…”

(My supervisor leaves me there with my jaw on the floor. Just then, my store manager walks by.)

Store Manager: “Hey, [My Name], what’s wrong?”

Me: “My supervisor wants me to work my graduation day.”

Store Manager: “Did you request it off in the system?”

Me: “Yes.”

Store Manager: “Oh, I see. I’ll take care of this!”

(When my shift ended that day, I saw that I was no longer scheduled for my graduation day. Even better: she made my supervisor cover for me.)

The Stairway To Heaven Is To The Left

, , , , | Right | July 9, 2012

(This occurs when I have just gotten off of work. I have my hair down, and I am waiting on my fiancé to come to pick me up. I’m an almost-29-year-old female with a passionate love for music. I listen to a bit of everything. Today, I happen to be singing to “Kashmir” by Led Zeppelin.)

Older Customer: “STOP SINGING THAT!”

Me: “Sir?”

Older Customer: “You are singing Led Zeppelin. You are too young to listen to that. It makes me SICK!”

Me: “Watch me.”

(I put in my earbuds, crank the volume up, and continue singing along.)

Older Customer: “Young people trying to live in OUR ERA!” *stomps off*


This story is part of the singing silliness roundup!

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An Accident Fating To Happen

, , , | Working | June 15, 2012

(I work in a research facility in the middle of nowhere, so I need my car to get to work. One night on the way home in bad weather, my car skids and hits a tree. After calling the police and my fiancé, I call my boss.)

Me: “Hi, it’s [My Name] from unit 8. I just wanted to call and say I won’t be in tomorrow. I’ve just had a car accident.”

Boss: “Oh, my gosh, are you okay?”

Me: “I’m okay, but I think my car’s a write-off. I won’t be in until my insurance sorts a replacement.”

Boss: “Okay, I’ll let everyone know.”

Me: “I can’t really afford to take any unpaid leave right now. Would it be okay if tomorrow was classed as annual holiday? I’ve got some time saved up.”

Boss: “No problem.”

(I get a courtesy sorted the next day and only take one day off. A week later, though…)

Me: “Hi. I just got my payslip for last week and it’s a day short. Could you check that for me?”

Boss: *checks payslip* “Okay, I see it was for the day you had off after your car accident.”

Me: “But I thought we’d agreed that would be annual leave? Shouldn’t I have holiday pay for it?”

Boss: “We did. But you didn’t fill out a holiday form before you took the day off. I should have had the form a week before you had the accident!”