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OCD About Fakes

, , , | Working | September 29, 2017

(I have OCD, and I have a habit of folding whatever notes I have in my hands in half, then in half again. The manager who is serving me is taking so long that I have already done this by the time I pay.)

Manager: *taking the note and looking at it* “This is fake.”

Me: “Really?”

Manager: “Why else would you fold it like this?”

Me: “OCD?”

Manager: *scoffing* “Sure. Try a better excuse next time. Got any real money?”

(He handed the note back, which I promptly unfolded and returned to him. He stared at it suspiciously, before getting a verification pen and practically colouring the entire note in before finally accepting it was real. He refused to speak to me after that, and walked off before I could even say, “Thank you,” when he handed me my receipt.)

A Hurricane Of Inconsideration

, , , , , | Right | September 29, 2017

(My coworker and I are at the area where we park strollers for our attraction. It’s the day before Hurricane Irma is supposed to hit the town, and the park is just absolutely dead. We have some guests, but not many.)

Me: *to a couple of people coming toward us* “Good morning! Please head down to your left!”

Guest: “I know it’s terrible that these catastrophes have happened, but they’ve really opened the gates for us! No lines!” *heads down to the left*

Me: *turns to my coworker* “Did she really just say that?!”

(Apparently the prospect of people losing their homes and their lives was fine if this woman didn’t have to deal with lines at a d*** theme park.)

They Bagged You From A Distance

, , , , | Right | September 28, 2017

(I’m working third shift in a convenience store that is locally known for their dairy and doughnuts. We get fresh doughnuts every night, and my coworker takes about an hour to put them away. He’s currently on a weight restriction where he can’t lift more than three pounds, so tonight I’m putting away doughnuts for him while he runs the register. A customer comes in trying to buy beer, but we have a strict policy for IDs if you appear under 40. The customer is denied the sale. She then brings an eight-pound bag of ice up to the counter.)

Customer: “Can I get this bagged, please?”

Coworker: “Sure.” *gets the bag* “Though I’m currently on a weight restriction right now and can’t lift the ice into the bag.”

Customer: “Okay. Do you have another employee who can?”

Coworker: “I guess?”

(He called me over, forcing me to put down a tray of doughnuts and take off my gloves, to walk over and put the ice into the bag. Then she picked up the bag with the ice and just walked out. We are still confused as to why she made me bag the ice when she could have easily done it.)

They Think They’ve Tabled This Discussion

, , , , , | Right | September 28, 2017

(It is close to closing hours on Valentine’s Day, in a busy shopping district. A customer and his wife “whistle” at me to get my attention while I’m hurriedly rushing to fulfill other customer requests.)

Me: “Hello, how are you today? Can I help you with anything?”

(The customer flicks her hand in a dismissive motion, seemingly frustrated that I dared to speak to her.)

Customer: “I want this table but without the legs; they are too bulky and ugly.”

Me: “Ma’am, we don’t sell those two parts separately, but I can show you some tables that do not have that design. They may work better for your preferences.”

Customer: “I just want this table with different legs.”

Me: “Uh… We only have furniture that sells together with both pieces in the same box. We don’t have a way to interchange table legs; that would be up to the manufacturer.”

Customer: “Well, tell the guys who make this to send me different legs.”

Me: “I’m sorry, but I can not do that. Please, follow me and I will show you some different options you may like.”

(We walk over to our store’s computer system, where I pull up our table options. The customer points at a picture of a table.)

Customer: “I like that one there; I want that one.”

Customer’s Husband: “That one looks MUCH better.”

(They are pointing at a picture of the table they were just looking at.)

Me: “Ma’am, that model is the same model we have on the floor.”

Customer: “I don’t like that one; I want this one here.” *referring to the picture of literally the same table*

Me: “Okay, ma’am; we can do that. If you would, please fill out this form, and we can have it delivered from our warehouse in [State] to your home with a delivery and assembly fee, if you would prefer that.”

Customer: “Okay, do that.”

(I thanked the customers for their patience, told them that their table would arrive sometime in the next couple of weeks, and that we would send them a confirmation email. The customers left after filling out the form with their information and having paid almost twice the amount for the same table, due to shipping and building costs.)

Refuses To Register The Line

, , , , | Right | September 28, 2017

(It’s a busy day in the store, and I’m called up to the front, since the lines have gotten long. I get up there to find that a customer has her cart-full of items laid out on the counter of my register. I stand there for a second, unsure of what to do, until another customer asks me to open.)

Me: “Um, excuse me.”

Customer: “Oh, do you need this register? I’m just counting my things.”

Me: “Yes, sorry. They assign me to a register, and I can only use this one.”

Customer: *annoyed, she starts slowly putting the items back into the cart* “Is there somewhere else I can do this?”

Me: “Unfortunately, no.”

(I sign in, but can’t call anyone over because she is still blocking my register. The customer gets about half of her items into the cart, when she pauses and says:)

Customer: “You know what? I might as well check out. Can you just ring me up?”

Me: *making eye contact with all the people who’ve been waiting* “Well, you could ask the people in line if they’d mind if I took you before them.”

Customer: *somewhat testily* “I’m not going to ask them.” *finally clears enough room for me to call the next in line*