Lazy To The Letter

, , , , | Right | March 21, 2018

(I work at a pharmacy, general store, and post office all in the same building. Most of the time, people see the sign for the post office on the outside but don’t know if it’s in our store or somewhere next to us, and once inside, they’re not sure where it is. A really preppy older lady walks into the store with some mail in her hands and comes up to me.)

Lady: “Excuse me, but where is the post office? I saw the sign outside but don’t see a door for it out there.”

Me: “Oh, the post office is inside this building, right to the back.” *I point to the back*

Lady: “Why is it there?”

Me: “Um, because that’s the way it was built.”

Lady: “Why doesn’t it have its own place?”

Me: “It’s just the way it is, really.”

Lady: “But I don’t want to walk all the way back there, though.”

Me: “Well, I guess your letters just won’t get sent, then.”

Lady: “Fine!” *stomps out*

Food Stamped With A Stigma Badge

, , , , , | Working | March 21, 2018

(I have recently applied for an EBT card, aka food stamps. While we are not nearly as bad off as some people, and I do work full-time, my significant other has been out of a job, and money has been extremely tight. I complete all my interviews, and I am told to drop off a signed letter describing my income to the local Assistance Office. I start off by talking to the front receptionist.)

Me: “Hi! My name is [My Name], and I was told to drop off this signed letter pertaining to my case.”

Receptionist: “It’ll be a four- to five-hour wait before you can speak with a case worker. Have a seat and wait for your name to be called.”

Me: “Well, I really don’t want to wait that long, and I don’t really need to speak to a worker; I just need to drop this letter off.”

Receptionist: “It will take twice as long to process that if you don’t speak with a worker today.”

Me: “That’s fine; I was prepared to wait before getting my card.”

Receptionist: *looking me up and down* “If you can afford to wait an extra three days, then clearly, you don’t need assistance. Why are you even bothering to be here? You’re wasting everyone’s time!”

Me: *not wanting to explain my whole situation to this lady* “Look: can’t you just process this paper? I’ve already had all my interviews. I’m sorry I don’t have an envelope.”

Receptionist: *snatching the letter from my hand* “If you can afford food for the week, you can afford an envelope. No wonder people like you can’t get good jobs; you don’t even know how to be professional.” *to the line behind me* “Next!”

Me: *pause* “Have a nice day.”

(I just don’t understand how people whose job is to help those less fortunate can be so rude!)

They Give Zero Hours, You Give Zero F***s

, , , | Working | March 21, 2018

(I work at a company that sells medical equipment. The moment my boss goes on maternity leave, the department is restructured and her job eliminated — a common work-around employers use in the UK to circumvent maternity rights. That restructuring has been catastrophic for the office, and people are leaving left, right, and centre, not that management have noticed any change but the savings. Many suspect they’re just trying to constructively dismiss the old guard on full-time contracts and replace us with zero-hours workers, a process which has already begun. I’m at the reception desk one day; this is not my job, but my team has gone from five to two people in a few weeks, and someone has to do it. A few colleagues come through.)

HR Worker: “Hi, [My Name].”

Me: “Hey, you all right?”

HR Worker: “Yeah. Still here. Are you?”

Me: “Yes?”

HR Worker: “Well, look at that. I honestly didn’t know you were still here.”

Me: *speechless*

HR Worker: “Ah, well. Determined to be the last man standing, are you?”

Me: *resolving to use company time to review my job applications the moment his back is turned* “Not exactly, no.”

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Make Ireland Great Again

, , , | Right | March 21, 2018

(I am working checkout when a grumpy-looking customer approaches. She eyes my Celtic knot necklace.)

Customer: *suspiciously* “What does your necklace mean?”

Me: “Um, I don’t think it means anything.”

Customer: “So, you don’t know what it means.”

Me: “I mean, it’s a Celtic knot.”

Customer: “Celtic? Is that like the KKK?”

Me: “What? No! No! Celtic! As in, Irish?”

Customer: “Oh.” *still looks like she doesn’t believe me*

A Costly Interruption

, , , , | Right | March 20, 2018

Customer: “I cancelled this subscription and you sent me a new package.”

Me: “I’m so sorry, ma’am. I’ll cancel all future shipments for you. I can refund—”

(I am about to offer to refund part of her charge for the trouble, letting her keep the product.)

Customer:No. I don’t want to deal with that. I’m not shipping anything back to you; this is such a hassle already.”

Me: “Okay, ma’am, then you’re all set. Have a great day.”

(I wonder if her mother ever taught her not to interrupt people.)

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