Taking A Different View On The Interview

, , , , , , , | Working | March 6, 2018

(I’ve come in for a job interview. The manager seems to like me and keeps asking me questions for 20 minutes, even though I don’t have previous experience in the job. The interview is wrapping up, and I feel like it’s gone pretty well.)

Manager: “Well, unfortunately, I’ve received an application from someone with previous experience doing this exact sort of work, and for that reason, he’s more qualified for the position. But if the other person hadn’t applied, I would definitely have hired you; I feel you could perform this job very well.”

Me: *upset, but plastering on a smile as best I can* “Oh. Well, thank you, anyway. Would it be possible for you to keep my resume on file, in case an opening comes up?”

Manager: “Oh, yes, of course.”

Me: “Thanks. I appreciate it.”

(We shake hands, and I get up and head for the door.)

Manager: “You know, if you manage to get experience somewhere else, please do feel free to come back and apply again.”

(I wish I had just smiled and given her a polite promise to do just that, but I was so surprised by her gall that I ended up making an involuntary, “Are you kidding me?” face, instead.)


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Didn’t Land With Their Feet On The Ground

, , , , , | Working | January 29, 2018

(An employee is moving from another state and looking to transfer to my store. I am supposed to do an interview even though she is already employed by the company. Usually it’s just a formality, but this time is different! The employee is so late to the interview that I have figured her as a no show and started a different task. When I am paged she has arrived, I make my way over to the office, where our customer service head informs me the employee has been complaining loudly about having to do the interview. I approach, smiling, with my hand out to shake hers.)

Employee: “Oh, I don’t touch people’s hands.”

(I quickly review her employee file with her, where it says she has been working in the shoe department of the other store for four years. We head to our shoe department, and on the way down the escalator, she pulls her cell phone out and starts texting. At the shoe department, I tell her we are going to do a quick customer and employee role play to show she has finished training.)

Me: “Okay, so, I’m the customer and I want my shoe size confirmed, so I need you to measure my feet.”

Employee: “I don’t touch feet.”

Me: “That’s a major part of your job here, and you’ll be assisting people all the time.”

Employee: “It’s the customer’s fault if they can’t put shoes on.”

Me: “Okay… Well, for the next scenario, pretend you are helping a customer. I come up and need assistance right away. Show me how you would respond.”

Employee: “I’d say, ‘Listen. Learn some patience; you aren’t three years old! Sit down and I’ll get to you when I get to you.’”

(She smiled like she did well. At the conclusion of the interview, I contacted corporate and said I would only take her on if she went through full customer service training again. She quit three days into training and submitted a report that my store was too harsh on its employees. I noted that her old store had the lowest customer service rating in the country; it’s no wonder why!)


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This Questionnaire Is Murder

, , , , | Working | January 29, 2018

(I’m at an interview for a job with a multi-step interview process. The first step is an automated questionnaire with standard “yes/no” interview questions to fill in some background information on the applicant. One section involves felonies and misdemeanors, including this gem:)

Interview Question: “In the past ten years, have you ever murdered anyone?”

Interview Technique Is Lacking An Interview

, , , , , , , | Working | November 8, 2017

(I have just finished an interview, so I am wearing a suit and nice shoes as well as carrying a laptop. I decide to stop in a well-known coffee shop to get a tea and a bagel. I sit down at an empty table to eat and play a game on my phone, with only a handful of customers in the store. A well-dressed woman walks up to me.)

Woman: “Hi.”

Me: “Hello?”

Woman: “Do you need a phone charger?”

Me: *confused* “No, thanks… Do you?”

(The woman shakes her head but doesn’t move. After a moment…)

Woman: “Could you move over there?” *points to a different table*

Me: *now really confused* “Uh, no? I’m fine right here.”

Woman: “You know, you aren’t making a very good first impression.”

Me: “Neither are you.”

Woman: *with a rude tone, points to clipboard in hand* “I’m marking this down, I hope you know.”

Me: “For what?”

(With a shocked expression, the woman turned around and disappeared into the back room. I figured that someone had an interview scheduled that day and the woman assumed I was the candidate. If that’s the case, it was pretty rude to not even introduce herself or ask me if I was there for the interview.)

They’re Not “Torn” As To Which Student To Pick

, , , , | Learning | October 12, 2017

(I’m studying broadcasting, hoping to get a job in radio. In one of our projects, we have to design a contest for the college radio station, then actually go out into the real world, meet with real businesses, and get them to sponsor it. I’ve got a meeting with a prospective sponsor, so for an extra air of professionalism, I decide to wear my suit. On my way out, I run into one of my instructors in the hallway.)

Instructor: “And what are you all dressed up for?”

Me: “Oh, it’s for the promotions project. I’m off to a meeting with a potential sponsor.”

Instructor: “Well, I’m glad one of you guys knows how to dress to make sales calls.”

(Yeah, turns out my classmates giving their presentations in torn T-shirts weren’t doing so well at rounding up sponsors.)

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