Pre(Car)ious Insurance, Part 3

, , , | Right | December 16, 2010

(My car had recently been struck by another driver, and his insurance was paying for a rental car for me while my car was in the shop.)

Clerk: “Does your insurance cover rental cars?”

Me: “I’m not sure.”

Clerk: “It would probably say on your insurance card.”

Me: “It’s out in my car. I’ll run out and get it.”

(I walk out the door and stare at the parking lot full of rental cars for about five seconds, and turn around to head back inside. The clerk looks at me with an inquisitive expression as I enter.)

Me: “That was the dumbest thing I’ve ever done. Ever.”

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Misunderstood “Total Coverage”

, , , , | Right | September 17, 2010

Me: “Our records show you’ve never had a prescription filled here before, so I’ll need an ID and your insurance.”

Customer: “Here’s my ID. I don’t have my insurance on me, but it’s through [Car Insurance Company].”

Me: “Sir, I think that’s your car insurance. Do you have health insurance?”

Customer: “You mean there’s more than one kind?”

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Ah, Mothers, Part 5

, , , | Right | July 26, 2010

Me: “Your vehicle is a total loss.”

Customer: “My vehicle is in great condition!”

Me: “It’s fourteen years old and it costs more to repair your vehicle than it’s worth.”

Customer: “Well, my son is fourteen years old and he’s not falling apart!”

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Pre(Car)ious Insurance, Part 2

, , | Right | June 7, 2010

Customer: “I’d like to get full coverage insurance on this vehicle.”

Me: “Well, your car is over 15 years old, so I don’t think that will be possible. We simply don’t have a company willing to write it.”

Customer: “But, what am I supposed to do if I want full coverage?”

Me: “I guess get a newer car?”

Customer: “If I wreck that car I’m screwed! I’m not that good of a driver to start with!”

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Why Bikers Never Go By The Book

, , | Right | May 7, 2010

Me: “Thank you for calling [Company]. How may I help you?”

Customer: “Yes, I’d like to get a quote on some motorcycle insurance?”

Me: “Oh, I’m sorry. We are currently only writing personal auto. We are in the process of changing companies and should be able to write it soon.”

Customer: “Wait, what?”

Me: “We are only able to write personal auto insurance to insure a vehicle, not motorcycles.”

Customer: “Well, it says very clearly in the phone book that you guys do motorcycle insurance.”

Me: “We used to but at the current moment we don’t. We will be able to do so soon.”

Customer: “Well, why don’t you guys take it out of the phone book then?”

Me: “You mean, why don’t we take it out of last year’s phone book?”

Customer: “Uh, yeah!” *hangs up*

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