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The Manager Isn’t Always Right, Either

, , , | Working | May 14, 2022

A woman came in and ordered over $100 worth of food for a party she was having. I was the only person to put the orders together and bag them all up.

The head manager came in to start his shift, walked past my register, and noticed my timer saying fifteen minutes. The expected service time is five minutes maximum per customer. He proceeded to rip my head off in front of everyone.

The customer stepped forward and showed the huge receipt.

Customer: *To the manager* “Apologize to him right now, or give me my money back!”

He did apologize, but the woman stared daggers at him for a punishing thirty seconds and then said:

Customer: “You know what? Give me the number to corporate! This is exactly why I ended up going into business for myself! These people who work for you aren’t horses or sled dogs!”

I don’t know if she called corporate, but I do know that my manager became VERY friendly to everyone from then on! If I made a mistake on an order, he would simply show me the error with a disapproving look, and anything positive I did would be met with, “Nicely done! I appreciate your effort!”

I never got the lady’s name but if I hadn’t been so broke at the time, her order would have been on me!

The Trolley Cops Want You To Have Late Fees!

, , , , , | Working | May 13, 2022

I borrowed a large number of craft books, all pretty big and bulky and HEAVY, from our local library. The library is right next to the supermarket, so patrons park in the supermarket car park. The library book drop is literally right next to the trolley bay; in fact, if the line of trolleys is too long, they block the book drop. Yes, it’s a bad design.

I was doing my weekly grocery shop, so I piled the books into the car, parked at the supermarket, did my shopping, and took the full trolley back to my car. That’s where the fun began.

An employee was in the car park collecting trolleys, and he spotted me unloading my trolley. He headed my way with his long line of trolleys.

Employee: “Hi! I’ll take that for you when you’re done.”

Me: “It’s okay. I’ll take it back to the trolley bay.”

Employee: “No, it’s fine. I’ll wait.”

Me: “I’m going to use it to carry my books. I’ll leave it in the bay when I’m done.”

Employee: “You can’t take it away from [Supermarket]. I’ll just take it now.”

Me: “I’m not taking it anywhere! I’m just going to take my books to the book drop.”

By then, I’d finished putting my bags into the car, and he tried to grab the empty trolley. I quickly grabbed a book bag and put it in the trolley.

Employee: “This is for [Supermarket]! You can’t take it anywhere else.”

Me: “I’m literally taking it back to the trolley bay. Honestly, it’s not going anywhere else.”

As I turned my back to get the second bag, he obviously saw his chance. He put the first bag on the ground, added my trolley to his line, and started pushing them back to the store.

I picked up both very heavy bags and walked to the library. I literally walked right next to him all across the car park, across the forecourt, and right up to the trolley bay. And then I darted in front of him and stood feeding my books into the book drop. He had to wait because I was blocking him from putting his line of trolleys away. Petty? Yes. But satisfying.

No Use Calling The Cops Over Spilled Milk… Or Something Like That

, , , , , , , | Right | CREDIT: Electronic-Pie-6645 | May 13, 2022

About fifteen years ago, I am working the cash register at a pharmacy with a corner store attached.

A customer comes up with a gallon of milk. I ring him up and inform him his total is something along the lines of three dollars. He goes from “normal human person” to “incensed screaming ape” in the span of a breath.

Customer: *Screaming* “You’re ripping me off! You must have changed the price!”

Now, fifteen years ago, I am a “novice” retail person at best. All I really know how to do is say, “But the register…”

After a moment to get over this person going demonic on me, I realise what is going on.

Me: “Oh! Sir, I see. The milk is on sale. Two for $5.00 — or one for $2.80.”

He then thrusts his finger into my face.

Customer: “That’s illegal! You have to sell me the one for $2.50!”

Me: “No, sir, I’m sorry, but the sign clearly says—”

He then screeches at me and pulls out his cell.

Customer: “I am calling the police.”

Hearing these magic words, my manager arrived and escorted the man aside — to await his removal from our store by the very police he called.

Moral of the story: don’t call the police over a matter of thirty cents. You will get hauled off.

It Must Also Block Brain Waves

, , , , , , , | Working | May 13, 2022

I work the front desk for an office building in Hawaii. Our building uses RFID (radio frequency identification) badges for things like gates, parking, and most doors throughout our six floors. Today, one of the company higher-ups found that her keycard was not working, so I canceled it for her and transferred all of her authorized access to a new card which we handed to her. She came back only twenty seconds later.

Higher-Up: “This still doesn’t work! I need a working badge.”

Me: “Huh, odd, it’s brand new. Can I s—”

Higher-Up: “I need to get to my office so I can clock in! You are going to make me late!”

Me: “So sorry about that, but can I see—”

Higher-Up: “A company executive shouldn’t be having these kinds of issues! We paid good money for these systems and we expect everyone to know how to use them.”

Me: “Understandable, ma’am. Can I please see—”

Higher-Up: “Hurry up! I have to get upstairs.”

Me: “I understand, but I need to see—”

Higher-Up: “Can you issue me a temporary badge, then?”

Me: “No, I need—”

Higher-Up: “What do you mean, no?!”

A vendor had approached the desk and had been standing behind her for a moment at this point. The conversation had grown to where he had taken his headphones off to listen in.

Me: “I can’t issue temporary badges unt—”

Higher-Up: “This is unacc—”

Vendor: “Ho, Auntie, try shut up and listen to what she has for say to you!”

She was stunned into silence.

Me: “May I please see your badge?”

Vendor: “Unreal da attitude, so entitle you.”

While the exec started a conversation with the vendor, I turned the keycard over in my hands. She had placed it in a pink bedazzled sleeve of some sort and as I examined it I saw a marking that verified that my assumption of what the issue was was correct.

Me: “Ma’am this is an RFID-blocking sleeve.”

Higher-Up: “Excuse me?”

Me: “This thing, the case? This is an RFID-blocking sleeve. Your keycard and our readers use RFID to operate. You can’t use this case.”

The vendor rolled his eyes behind her.

Higher-Up: “Oh… I…”

Me: “Yeah, these are good for things like credit cards — they’ll prevent your information from being stolen — but not for your access key.”

I dropped the badge back onto our desk and she took it slowly, pulling it out of the sleeve before scurrying off without another word.

The vendor and I watched as she sheepishly went to the elevator, scanned successfully, swore softly, glanced back at us, and then entered the carriage.

Vendor: “Unreal, that kine.”

You Got The Wrongest Number, Part 10

, , , , , | Right | May 12, 2022

It’s the early 1990s, when local telephone companies are still a thing and they charge extra for caller ID — plus you need a compatible phone. I’ve been working nights for several years. I get a phone call one day from a child asking for one of their friends. I let them know they have the wrong number. They refuse to believe that they have the wrong number and start verbally abusing me.

This leads to this kid and other kids prank calling me every few days, using foul language after waking me. I call the phone company.

Me: “I’m getting prank calls from some kids using profanity and harassing me. I’m a day-sleeper so this is a real problem. Can you give me the number they’re calling from so I can talk to a parent?”

Operator: “I can’t give you the number, but I can call the account holder. Let me call you back.”

After about twenty minutes, I get a call from the operator. 

Operator: “I spoke to the mother. She works nights, too. She’s been asleep while the kids are making the calls.” *Laughs* “I don’t think you will get any more calls from them.”

And I didn’t. But I would have loved to see the look on the kids’ faces when they had to wake Mom up and tell her that Ma Bell Security was on the line. And I would have really loved to hear what she said to the kids!

Related:
You Got The Wrongest Number, Part 9
You Got The Wrongest Number, Part 8
You Got The Wrongest Number, Part 7
The Wrongest Number Got You
The Wrongest Reply To The Wrong Number