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Waitstaff Have Feelings, You Know

, , , , , | Right | CREDIT: MOMTHEMEATLOAFF | May 18, 2022

When I worked at a nearby restaurant, it would attract quite the crowd. The food was amazing and we had a band that played almost every night. It was also right next to a really nice country club and would attract a lot of their residents.

One night, we were absolutely slammed. I had a total of probably twelve tables at once and it was just a mess. Everyone was pretty understanding and could see we were understaffed, except for this party of four I had. They were rich, rude, and just downright degrading.

I was doing the best I could, considering how busy we were, and the one woman was just not having it. She absolutely flipped out on me.

Woman: “You suck at your job! You’re not cut out to be a server. You should be fired, and you should be ashamed of how horrible your performance is! You’re the worst server ever!”

She just kept going on and on. I don’t usually let people get to me, especially this entitled jerk, but it happened; I broke down and started crying from the stress of how busy it was and her degrading me.

I took five, went to the bathroom, composed myself, and went back out to finish waiting on them.

Their attitude had completely changed; everyone at the table apologized to me profusely, even the woman who screamed at me. Apparently, another table nearby (who I wasn’t even waiting on) heard what the lady was saying and went up to the table and ripped them a new one, told them it was disgusting the way she was speaking to me, and basically called the table out on being horrible people.

And after all that, as I was talking to them, the guy from the other table came up to me (in front of the rude table) and said, “No one should ever be treated like that.” He gave me a hug and handed me 100$. I tried to refuse to take it, but the guy insisted on it and wouldn’t take it back.

It almost brought me to tears again. It was a very emotional shift.

We Wish This Author Understood Chinese!

, , , , , | Working | May 18, 2022

At our local Chinese restaurant, the food is good, but every time, something strange happens.

One time, we enter ten minutes after the doors opened. Lights are on but there is nobody, not even staff. We stand around for a few minutes and then start making polite noises until a man appears. He looks straight out of bed and drags a bottle.

He says a few things in Chinese, which we don’t understand. Then, he mumbles:

Man: “Closed. Closed. We closed.”

And he slowly disappears into the kitchen.

So we leave. Just outside the door, we meet the Chinese woman running the dining room, dragging bags and a stack of boxes, clearly too heavy for her. She asks why we’re leaving, so we tell her what happened.

She clearly understands us, as she drops everything on the floor and marches to the kitchen, her face an angry declaration of war.  

From the kitchen comes a loud discussion going back and forth, back and forth, in Chinese, between a very angry, fast-speaking woman voice and a sleepy, slow, male voice. Something breaks and the male voice stops abruptly.

The kitchen door swings open, and the woman strides out angry as a thunder cloud and then looks at us. Her face just switches to the most radiant, warm, welcoming smile you’ve ever seen, and she says with perfect, professional calm:

Woman: “Dinner will be served in ten minutes.”

If You Want Me To F*** Off, I Can Oblige

, , , , , , | Working | May 18, 2022

I was a kitchen manager at an upmarket restaurant in New Jersey. An employee told me to “f*** off” three times, so I sent him home.

The next day, the general manager brought the two of us together in a meeting.

General Manager: “I need you to apologize and shake [Employee]’s hand. He says he’s uncomfortable working around you.”

I had to apologize! Not the employee!

I gave notice, and my last day was February twelfth, right before Valentine’s Day! Good luck handling the holiday rush!

Fighting Creepy With Crazy

, , , , , , , | Friendly | May 17, 2022

I work as the sole attendant at a twenty-four-hour gas station during the overnight shifts. It’s typically pretty quiet, but it clearly isn’t tonight.

While I’m handling a guy getting scratch-offs, two customers come into the store roughly at the same time. One is this tall dude with a scowl on his face, and the other is a regular I know works nearby because of her fast food uniform and because we chill during the quiet hours and talk about customer horror stories.

Tall Dude is eyeing the Fast Food Girl and sort of following her around while she’s browsing some racks looking at chips, and she gets in line and pulls out her phone. Tall Dude steps in front of her while she’s looking at her phone, and he just snaps for no reason and pushes her shoulder.

Tall Dude: “HEY!”

She looks up.

Tall Dude: “Smile already! Stop looking like such a b****!”

The scratch-off guy and I are looking at both of them and each other like, “What the heck was that for?” Fast Food Girl just looks at Tall Dude for a moment… and smiles.

Then, she starts shrieking like a chimp on drugs, rips off her coat and uniform shirt — she is wearing clothes underneath — and proceeds to grab a nearby loaf of bread and start HUMPING IT without breaking eye contact with the dude. She’s still screaming. The bread bursts open and starts falling out onto the floor, and she starts grabbing fistfuls of it and rubbing it on her chest, stuffing bread down her pants, and cramming bread into her mouth and spitting it out while still screaming.

Tall Dude freaks out and runs. Fast Food Girl starts beating her chest like Tarzan. My scratch-off customer and I just stare in shock.

The second the door closes behind Tall Dude, Fast Food Girl straightens her hair and clothes out.

Fast Food Girl: “Can I have a broom to clean this up, please? And I’ll pay for the bread.”

Scratch-Off Dude is cracking up now that the craziness is over, and he helps kick some of the bread from under the shelf so she can clean it up.

Fast Food Girl: “That dude is a daily regular at [Fast Food Place], and his favorite pastime is to abuse staff both on the clock and off in the parking lot. He even followed me here! Threateningly humping a loaf of bread at him was much more cathartic than punching him in the throat.”

So far, she hasn’t seen him since, so I guess it was more effective, too.

When Even Mother Nature Is Telling Them To Shut Up

, , , , , , , | Right | May 17, 2022

I am selling British-style fish and chips at the beach. They are very popular with the beachgoers… and the seagulls! I warn everyone to be careful around the critters when walking away with their food, but there’s always one person…

Customer: “A seagull stole my fish!”

Me: “Yikes! Yeah, they do tend to do that.”

The customer just stares at me.

Me: “Was there anything else, ma’am?”

Customer: “Well? Aren’t you going to do anything?”

Me: “Would you like to buy another fish?”

Customer: “You need to give me another one for free!”

Me: “Sorry, ma’am, but it’s a natural hazard for being on a busy beach. You need to watch out for the seagulls.”

Customer: “You work on the beach! The seagulls are part of the beach! Therefore, they’re your responsibility, and you owe me another fish!”

At this point, a seagull has landed close to the moaning customer and started honking super loudly. Another customer in my line speaks up to the moaning customer:

Customer #2: “When I can’t tell the difference between a honking seagull and an entitled blowhard like you, then you should take the hint. Go away!”

The moaning customer, shocked into silence for a moment, was about to kick off again when yet ANOTHER seagull flew down and started honking. Realizing she was defeated, she harrumphed and stormed off.

The birds followed her.