Making You Feel Like A VIP

, , | Working | May 6, 2016

(I’ve been feeling down for a while. I love cold weather and cheering loudly at sports games, so when the forecast calls for freezing rain, I decide to go to the baseball game where I will surely be able to get a seat away from anyone else and yell to my heart’s content. On the way there, I realize that I don’t have much cash, but want to park close to the stadium since I’m by myself. So when I pull up to the parking garage attendant:)

Me: “Hi, do you take credit?”

Attendant: “Yes, but a man a few cars ahead of you had extra passes and gave them to me to hand out. Would you like one?”

Me: “Yes! Thank you so much!”

(I was early, so pulled all the way up to the barricade blocking off the VIP parking area and turned to find a spot when a parking employee saw the pass still in my hand, waved me over, and pulled the barricade aside. When she saw my puzzled expression, she pointed to the pass and said “You’re a VIP!” I happily pulled all the way up and parked directly under the main entrance. I chose an upper level, front row seat away from everyone else and had a fantastic time cheering through the rain and sleet. During the fireworks after the game, it snowed. It was like the universe conspired to make a magical night that I’ll never forget. Thank you, unknown man, for kicking it all off (and saving me $15)!)

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Sweet Little Gesture, Part 2

, , , | Working | May 6, 2016

(A local “job lot” store, featuring low cost things like lesser name brands or post-clearance overstock, recently had a new type of candy on display, cherry flavored heart-shaped jelly beans. All natural, real cherry juice, etc. Picked up on a whim, they turn out to be very good! I decide to go online and check the site, and while they have a small selection it’s mostly not sold around me. Still, I send an email.)

Me: “Hello! I just wanted to say, I recently tried your [Brand] candies, and they’re absolutely wonderful. I’m not a health nut, but it’s good to see a company using ‘real’ ingredients, make it taste good, AND not charge an arm and a leg! Only one store around me carries only your cherry candies, but I got instantly addicted. I just wanted to let you know, you guys have a new fan, and I’m trying to talk my friend who’s starting a ‘YouTube foodie channel’ to review your stuff.”

(The next day, I get a reply.)

Email: “Thank you so much for the kind words! That was actually one of the nicest emails my group has seen yet from a customer. If you would like to send me your address, we’d love to send you a gift!”

(Thinking it would be just a coupon, or at most a promo sample or something, I went ahead, and then forgot about it. A week later I came home to a big box on my porch. They sent me one of EACH TYPE of their candies, seven different full-sized bags, one of which is a 41 flavored mixed bag! They also gave the brand new online shopping link that hadn’t been posted yet, and said the job lot store is going to be carrying the regular and sour fruit flavors soon, too. Apparently breaking the “you only hear the bad reviews” myth has its upsides besides just making a customer rep smile!)


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One Man’s Leftovers Is Another Man’s Overflowing

, , , , , | Right | May 5, 2016

(My fiancé and I are on hard times. She has recently lost her job and mine isn’t really enough to support us alone. We have no food in the house, about $20 in my checking account (or so I think) and approx. $7 in pocket change. I am due to get paid the next day so we decide to go to a certain famous cheap fast food place where, embarrassingly my card declines in the drive through. Devastated, we drive next door to the gas station that also happens to serve hot food. Inside, we pool all the pocket change we have, counting it up in one of the aisles before approaching the register where the food is sold. While we stand there trying to figure out what we can afford the cashier gets our attention.)

Cashier: “I’ll make you a deal. I’ll give you all of the chicken that’s left for the price of one meal.”

Me: “H-how much is that? I’m sorry we don’t really have much.”

Cashier: “Tell you what; I’ll throw in some potato wedges too. It’ll be about $7.”

Me: *glances at fiancé for approval* “Okay… we’ll try.” *counts out money on the counter, coming up a little short*

(Before we can apologize and leave the cashier pulls some coins out of her pocket to make up the difference and hands us the box of chicken tenders and potato wedges. We thanked her profusely and left to go home and eat. We’re doing much better now but I’ll never forget her kindness to us when we needed it most.)

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Cranking Down Mr. Cranky

, , | Working | May 5, 2016

(I am six years old, at the grocery store with my mom. We go to the register and end up behind a man who is berating the teenage cashier so viciously that she is openly crying. After a few minutes of listening to him, I pipe up:)

Man: *almost screaming at this point*

Me: “MISTER! You’re cranky! You need a nap!”

(The cashier’s jaw drops, the man turns toward me with an ugly look on his face, and Mom is praying that she won’t have to hit this man for turning on me. Suddenly he starts laughing.)

Man: “Young lady, I think you may be right!”

(He said he had been having an absolutely horrid day up to that point and apologized to the cashier for taking his frustrations out on her and to my mother for making us listen to his tirade.)

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Chicken Noodle Soup For The Soul, Part 2

, , , | Right | May 4, 2016

(It’s graduation week, so we’ve been assaulted by last minute balloon orders. All of us are working ten-hour shifts, and while we have 30 minute breaks for lunch, none of us have been able to make use of them because we’re that overtaken. It’s near the end of the day and I’ve yet to eat, I’m suffering a headache, and my feet are killing me. I feel like I’m ready to burst into tears when 15 minutes before close, a woman walks with a massive return, which I have to do since I’m the acting manager on duty and my only co-worker is in the back doing clean up detail.)

Customer: “Are you okay, dear? You don’t look like you feel well.”

Me: “It’s been a long day. I haven’t had the chance to eat. We got slammed by graduation parties today, so I didn’t get to go buy anything. And stupid me, I didn’t think to bring my lunch.”

Customer: “You can’t run out to grab anything now?”

Me: “We close shortly. I have to go immediately home after this so my husband can get to his job. I’m sorry, I shouldn’t be complaining. It’s just been a tiring day, that’s all.”

Customer: “That’s okay, dear. It’s almost over, at least.”

(We finish her transaction and she leaves. Two minutes before close, she shows up again with a $5 box meal from a nearby chicken place and sets it in front of me, then walks back out before I can say anything. I did cry then, but it was in gratitude. Thank you, ma’am, for making my day so much better!)


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