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Leaving Only With Emotional Scar(f)s, Part 2

, , , , , | Right | October 6, 2020

I am working as a front counter cashier of a fast food restaurant. A man enters to use our restroom and then leaves. I think nothing of it until he comes back about ten minutes later. It is a slow time of day and no one has come in since he originally left.

Customer: “My scarf is missing! I left it in the bathroom and now it is gone.”

Me: “I’m sorry, but no one has come in since you left.”

Customer: “It was there! I came in with it and left it, and now it is gone.”

I go to check the bathrooms, but there is no sign of the scarf.

Customer: “Do you know how much that cost?! That was a $200 scarf! It was a present and now it is gone and it’s all your fault.”

Me: “I’m sorry about your scarf. I will keep an eye out for it.”

Customer: “No! I want my scarf! Someone took it from the bathroom and I want it back! Did you take it?! Tell me! I want my scarf!

Me: “I haven’t seen your scarf!”

Another customer enters so I go to help her. Meanwhile, the man starts shouting at all the employees in general.

Customer: “I know one of you has the scarf! Let me come back there and search everyone. That is my scarf and you all are nothing but a bunch of thieves! I’m going to call the cops!”

After a few more minutes of yelling, which the other employees and I all ignore, he finally leaves.

Other Customer: “D***, I seriously doubt his scarf was worth $200.”

Related:
Leaving Only With Emotional Scar(f)s

Getting A Raw Deal Over This, Part 2

, , , , , | Right | October 6, 2020

I am working as a cashier at a fried chicken fast food restaurant.

Customer: “Yes, I ordered here yesterday and received raw chicken.”

Me: “I am so sorry about that. Did you call in, or do you happen to have your receipt on you?”

Customer: “No, but my chicken was raw. That is so unsafe; you could have killed me!”

Me: “All right, let me get my manager to assist you.”

After I explain the situation to my manager, he sighs and walks up to the counter.

Manager: “I’m sorry, sir, but if you did not call in or have a receipt, I cannot help you unless you can bring in the food to show me.”

Customer: “I threw it out already! This is an outrage! First, you try to kill me with raw chicken, and now you refuse to help me!”

Manager: “Sir, I would like to help you but I need some sort of proof of purchase. What did you order?”

Customer: “Thirty pieces of chicken, mashed potatoes, and mac and cheese.”

Manager: “Sir, we do not serve mac and cheese here.”

Customer: “Well, it was something else, then! I don’t remember, but the chicken was raw!”

Manager: “So, you are telling me that you came in yesterday and somehow received raw chicken. When you discovered the raw chicken, you didn’t bother to call us, save the receipt, or save the food? And now you can’t even remember what you ordered? Sir, I cannot help you.”

Customer: “You guys are horrible! I am never eating here again and I’m telling my friends to stay away!”

The customer stormed out.

Related:
Getting A Raw Deal Over This

Not Banking On You Being Loyal

, , , , | Right | October 6, 2020

I work as a teller for a major bank. I am one of only two tellers on this particular day, and when there are no customers in line, I take the opportunity to use the restroom. I’m gone no more than three minutes. There is one man in line when I get back.

Me: “I’d be happy to help you here, sir.”

Customer: “Do I get a free coffee card for having to wait so long?”

Me: “I’m sorry but we don’t have coffee.”

Customer: “I don’t want coffee; I want a coffee card for having to wait so long.”

Me: “I’m sorry, sir, but we don’t have any coffee cards. How can I help you?”

Customer: “I’d like to make a deposit.”

The customer proceeds to pull out several envelopes with cash and checks in them. He has not filled out a deposit slip and does not know how much his deposit will be for. I begin to count the cash and prepare the deposit. In the meantime, the line is growing.

Customer: “You know, [Competitor] serves coffee, hot chocolate, and tea. They have couches, too. It’s so relaxing when I go there. Sometimes I go there just to relax and don’t even do my banking.”

Me: “That’s nice.”

Customer: “Where do you bank?”

Me: “Here.”

Customer: “What? They don’t allow you to bank wherever you want?!”

Me: “Sir, I am allowed to bank wherever I please.”

Customer: “Well, you should bank with [Competitor]. I never had to wait so long to be helped there. And they have coffee.”

By this time, I’ve completed his deposit and a good five minutes have passed since he came to my window. There are now at least seven or eight people in line behind him at this point.

Me: “Have a nice day.”

You Need Thick Skin To Deal With These Thick Skulls

, , , , , | Healthy | October 6, 2020

I’m the attending doctor at the ER. Earlier this morning, we treated a man who crashed his bike and got a pretty nasty bruise as well as a concussion. A CT scan showed a fractured bone so he’ll need surgery. He told us he’d be using insurance, so he “wants a full record of everything you guys find.”

Later that day, a woman comes into the ER and starts banging on our table.

Woman: “EXCUSE ME! WHICH ONE OF YOU TREATED [PATIENT]?!”

Me: “Yes ma’am. I’m Doctor [My Name]. How can I he—”

Woman: “ARE YOU WEARING UNDERWEAR?!”

As you can guess, everyone in the room stops whatever they’re doing.

Me: “Pardon?”

Woman: “YES, YOU! ARE YOU WEARING UNDERWEAR?”

Me: “I don’t see how it’s— Why, yes, of course. What seems to be the matter?”

Woman: “Are you really? So why is it not stated in your uniform? Or your nametag?”

Me: “What does it have to do with [Patient], may I ask?”

Woman: “How dare you write in the report that my husband was not wearing a helmet?! I’ve just got a call from my insurance company that they’ll not pay the surgery because you wrote that he wasn’t wearing a helmet!

Nurse: “Well, ma’am, your husband did say he wanted a full report exactly because he wants to use insurance.”

Woman: *Turns to nurse*Well, b****, are you wearing a bra?! Now if he asks for a full report, why didn’t you also write in whether he’s wearing underwear or not? That’s not full report, is it, b****?

Me: “Because we’re writing down things that are medically relevant. The fact he’s not wearing a helmet is, because he came in with a—”

Woman:I don’t care! Now you’re gonna pay for his surgery because my insurance won’t pay! And it’s your fault!

Then she stormed out of the ER, but not before yelling loudly, “THE DOCTOR IS NOT WEARING UNDERWEAR!”


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Do Not Make Light Of His Favorite Spot

, , , | Right | October 6, 2020

Customer: “Excuse me, but the lights in auditorium five are still on and the movie has already started. It’s very distracting.”

Me: “Odd… I’ll go check.”

I go into the auditorium and come back.

Me: “Sir, the lights appear to be off.”

Customer: “No, they’re not! There’s this light in the back that won’t cut off.”

It’s at that point that I realize what he’s talking about.

Me: “Sir, that’s the exit light. That’s supposed to stay on so people can find their way out.”

Customer: “Well, can’t you turn it off?”

Me: “For safety reasons, no, we can’t. If you don’t like it, I may recommend that you sit somewhere else.”

Customer: “This is ridiculous! I want to speak to your manager!”

I went and got the manager, and the two got into an argument over the lights. The manager later told me that the same guy has come in before frequently complaining about the AC being too cold, and yet he always sits underneath the air vent.