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Deaf Defying Customers

, , , , | Right | January 3, 2011

(Please note, I am hearing impaired.)

Customer: “Hello. Do you have any [Brand] perfume?”

Me: “No, we don’t.”

Customer: “But… but… I want it!”

Me: “You could try one of the outlet stores. Currently, this store does not carry it.”

Customer: “Why don’t you call the store in Bellingham?”

Me: “I could check online for you to see if we have it in stock in Bellingham, but the stores do not carry it.”

Customer: *shouting* “Call the f****** store!”

Me: “I’m hearing impaired. I cannot talk on the phone.”

Customer: “Just f****** call them!”

(I proceed to call the store, but because I cannot hear I am constantly asking the person on the other end to repeat what they are saying.)

Customer: “What are you, deaf?!”

Me: “Yes, actually.”

(Pause.)

Customer: “Oh.”


This story is part of our Bad-Listener Customers roundup!

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GPS: Great Practitioners Of Stupidity

, , , , , , | Right | January 3, 2011

Me: “Hello, this is [Taxi Service]. Can I have your pickup address, please?”

Caller: “I don’t know!”

Me: “Well, you will need to tell me some kind of an address.”

Caller: “Why can’t you just ‘GPS’ me?”


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Not The Cream Of The Crop

, , , , | Right | December 30, 2010

Me: “Thanks for calling [Credit Card Company]. How can I help you today?”

Caller: “I bought my crops on Farmville using your card. I forgot to water them and they’ve all died. Am I covered on purchase protection for that?”

Me: “Seriously?”

Caller: “I thought you’d be like that. Thanks anyway.” *click*


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Bad Parenting Is A Sticky Fingered Subject

, , , , , , | Right | December 30, 2010

(I work at a self-serve frozen yogurt shop, where people get their own yogurt and toppings then pay by weight.)

Customer: “Excuse me, you should be supervising this store. These kids are putting their fingers in the toppings. It’s not clean!”

(I look around for a parent, but there seems to be nobody else of suitable age in the shop.)

Me: “Are these your children?”

Customer: “Yes, but you should be supervising them! It’s your job!”


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Completely Self-Immersed

, , , , | Right | December 28, 2010

Swimmer: “Could you please close the doors? There’s a draft coming into the pool.”

Me: “Sure.”

(After closing the pool, a customer watching her child swim calls me over.)

Mother: “Could you please leave the doors open? I’m claustrophobic.”

Me: “Of course!”

(After opening the doors again, the swimmer talks to me.)

Swimmer: “Why are the doors open?”

Me: “A customer here is claustrophobic, and asked me to leave the doors open.”

Swimmer: *yelling angrily* “What’s more important, her claustrophobia, or my comfort?”


This story is part of the Entitled Customers roundup!

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