Unfiltered Story #133444

, , , , | Unfiltered | December 20, 2018

(I work in a very popular department store. It has been an incredibly busy Saturday afternoon close to Thanksgiving, and the line seems to not be letting up any. My coworkers and I ring up customers as quickly as possible. This happens after a ring up a customer’s purchase, with still quite a long line to go.)

Me: “Have a good day. Next!”

(One woman frantically cuts from the back of the line to the front, shoves the next customer’s purchase off the counter, and puts her bag on the counter.)

Woman: “I need to return these clothes right now!”

Coworker: “Lady, I saw you cut. Get outta here.”

Woman: “Shut up! I don’t need your opinion! You, ring up this return!”

Me: “Absolutely not! That was incredibly rude and you need to not only apologize, but to also return to the back of the line now.”

Woman: “No! I’ve been waiting in this store for half an hour to return these, and everywhere else is packed! I have places to be!”

Customers in line (out of sync): “You think we don’t?!” “Get back in line, lady!”

Next customer: “I won’t accept your apology even if you gave it. Now, get to the back of the line!”

Woman: “That’s it! Call your manager!”

(I call for a manager, and they arrive within seconds with a security guard.)

Security Guard: “Miss, let’s go.” [He motions to the door that leads out to our main parking lot.]

Woman: “No! I need to return these! This asshole right here won’t do as I asked, and this other jackass won’t let me go first!”

Customers in line: “Kick her out!” “She needs to go!”

Manager: “We have seen the whole thing and you’re causing a disturbance. Please leave with this gentleman here.”

(The security guard picks up the woman’s bag, and the woman is escorted out kicking and screaming.)

Manager: “Thank you all for your understanding! [Me], continue.”

Me:” Thank you, [Manager].” [to the next customer in line] “I see she damaged one of your items as she knocked it off the counter. Let me grab you a new one off the shelf really quick.”

Customer: “Thank you, I appreciate it.”

Me: “No problem at all.”

(I come back with the product they were purchasing, and continue ringing up customers. The manager and I get great reviews from at least half of the customers in the very long line. Best part about this is I found out the next day that the security guard had a police officer out front waiting for her, and she tried assaulting them as well. She was arrested.)

This Is Why That Video Is Thirty Minutes

, , , , , | Working | December 19, 2018

At the company where I work, all employees are issued a corporate credit card. Before getting it, we have to watch a thirty-minute video explaining the rule that we cannot, under any circumstances, use the card for anything except pre-approved work expenses. They go into great detail, with numerous examples, about how it’s a zero-tolerance policy and how those who violate it are always immediately terminated, with no exceptions. It’s honestly painful to watch, given just how repeatedly they beat you over the head with these two simple points.

We had a new lawyer start at the office on Friday. Lo and behold, on Monday we got a notification that he’d used his company card to buy concert tickets. His justification, “I didn’t think it would be a big deal, as long as I paid it back!”

You Can’t Help Those Who Don’t Want To Be Helped

, , , , | Right | December 17, 2018

(I’m on break and I’m grabbing some drinks for me and my coworker. I walk back into the store as she’s checking out a little old lady at the counter. Another guy is there and he’s holding a box, about to check out next.)

Coworker: “Okay, ma’am, here’s your change! Thank you for shopping at [Store]! Hope you have a great day!”

Old Lady: *as she’s putting her change in her wallet* “Thank you!”

(Suddenly the man at the counter SLAMS the box down on the counter and storms out of the store in a rage. I’m not even ten feet into the store and I literally stop in my tracks as this guy goes by; you can just about feel the seething anger from three feet away.)

Coworker: *as he’s leaving* “Sir! I was just about ready to help… you… Okay, then.”

(The little old lady hurries out after the guy and my coworker and I are left alone in the store. My coworker angrily shoves the cash drawer closed.)

Me: “What the crap just happened?”

Coworker: “That woman was taking her sweet d*** time and picking things out, and I asked while she was looking if I could help the other guy. She said sure, that’s fine, and I asked him if he needed any help. He said no. So I continue helping the lady — who was also kind of rude, by the way — and then as I’m just about done ringing her up… Well, you saw.”

Me: “Um? Did he seem like he was in a bad mood? Or in a hurry?”

Coworker: *throwing up her hands* “I have no idea. He seemed fine when I asked him if he wanted any help.”

Me: “Customers, right? Here’s your coffee. I’ll watch the store. Go take five.”

Miserable Mondays Spread Into Terrible Tuesdays

, , , , | Right | December 16, 2018

(I work at the deli counter of a grocery store. We have a deal on Sundays and Mondays where deli meat is $2 off.)

Customer: “Today is Tuesday, and the deli meat is on sale on Sunday and Monday.”

Me: “That is correct.”

Customer: “I want the Sunday/Monday price.”

Me: “I’m sorry, but that is only on Sundays and Mondays.”

Customer: “But today is Tuesday.”

Me: “Yes.”

Customer: “I want the Monday price.”

(I pause as I try to process what was not clear, but the customer continues.)

Customer: “Why did they pick Sunday and Monday for the sale?”

Me: “I’m not sure why those days were picked.”

Customer: *in an outraged tone* “But today is Tuesday; that would mean I would have to wait until Sunday for the sale price!”

Me: “Yes.”

(I am confused about their confusion since they have just given me the definition of a Sunday/Monday sale.)

Customer: *still outraged* “Well, that is ridiculous!” *leaves*

(The best part is that I later learn from a coworker that the same customer returned once I left for break.)

Customer: “Now that the mean deli lady is gone, I will take the Monday price.”

Coworker: “I’m sorry, but I can’t help you.”

Customer: “Well, I won’t be here on Sunday!” *leaves in a huff*

Appearances Can’t Be Deceiving

, , , , , , , | Legal | December 10, 2018

In the late 80s, my uncle looked like a big, hairy biker guy, despite being a very big teddy bear. He had the ZZ-Top beard and long hair, and perpetually wore a bandana like a headband.

He was pulled over for speeding or some minor infraction and decided he wanted to go to court to fight it. He decided nobody would give the time of day to a dirty, biker-looking guy, and went and cut off his hair and beard, which hadn’t been cut in the better part of a decade. My mother didn’t even recognize him clean shaven, it had been so long.

He showed up in court — my mom and I, a child, tagged along for some reason — in a suit, with short hair, clean shaven….

Only to find out the judge assigned the case was blind.

And nobody in our family has let him live that down!

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