Unfiltered Story #123405

, , , | Unfiltered | October 10, 2018

(I like to play video games in my spare time, most recently Battlefield 4 & Splinter Cell Blacklist.)

(I am helping a customer, who is with his wife, with a decent sized tool purchase. Once they found everything they needed, I take them up to the register.)

Me: “Sir, I am seeing here you can save at least $30 off your purchase today with our [store card]. Would you like to apply?”

(The customer promptly replies.)

Customer: “NEGATIVE.”

(I bust out laughing, and the customer has this confused look on his face.)

Customer: “What’s funny?”

Me: “Sir (still laughing), you have no idea how long I have waited for some guy to come up to the register and just say ‘NEGATIVE’ or ‘NEGATIVE, SOLDIER’. I love playing military type games.”

(The customer and I both proceed to laugh and he explains how he was in the army for a while a few years back. I then let him know we give military discounts with ID, and he shows his military ID.

(Two days later, I read his perfect feedback from the sale, “Please hire more personnel like [My Name]! They truly know what customer service means.”)

Unfiltered Story #122766

, , , | Unfiltered | October 9, 2018

(I am working on a boat that gives narrated tours of on our local river. We have a captain who drives the boat, and I am the “first mate.” It is my responsibility to take tickets from customers before rides, get the boat off the dock, and narrate the tour. The tickets for the rides are sold at a building just across the parking lot from the boat. Normally, the customers hand me the tickets they pay for up at the other building for me to take, but our ticketing system frequently malfunctions, so sometimes the cashiers at the building have them use their receipts as a proof purchase. I see a woman in her mid to late forties walking towards the boat with her mother who appears to be in her seventies. The two approach me so I prepare to greet them and take their tickets.)

Me: “Hi there, ladies! How are you doing today?”

Daughter: “I’m doing good.”

(She then hands me money that is enough for the price of two adult tickets.)

Daughter: “This is for the two of us.” *points to her mom*

(The first thing that I think is that the computers aren’t working.)

Me: “Oh, are the tickets not working again?” *usually the cashiers call down to the boat if something like that happens*

(The daughter’s eyes go wide, realizing the mistake she made.)

Daughter: “I didn’t even think to go buy tickets! I’ll be right back!”

(She hurried over to the building to purchase tickets, since I am not allowed to just accept money. I let her mom take a seat on the boat while she ran up to buy them. She was back soon and we both had a good laugh about it!)

Inconsideration On Tap

, , , , | Right | October 4, 2018

(I work in a home improvement store, and it’s a fairly busy afternoon in the kitchen and bath department. I have been helping a few customers select their bathroom faucets without too much problem, but then comes this customer.)

Me: “Hi, what can I help you with today?”

Customer: “I’d like to see the connection of this faucet. Can you open the box?”

Me: “Sure.”

(I take out my box cutter and open it for him so he can properly inspect the product. After about five minutes of examining, he puts everything back in the box, but not exactly the same way as before it was opened, which makes closing the box properly impossible.)

Customer: “Okay, I’ll take it, but I want a new box.”

Me: “What’s wrong with this one?”

Customer: “It’s opened. I’d rather have a closed one.”

Me: “But I opened it for you. There’s nothing wrong with it.”

Customer: “But I’d rather have a new one.”

(In my store, an open box usually means a returned item, and no one usually buys it unless I do some type of markdown. I want to avoid having an open-box product on the shelf.)

Me: “This is new. I just opened it, and you just inspected it.”

Customer: “So? I just want one in a closed box.”

Me: “Aren’t you just going to open this when you get home? What difference does it make if you just take the one you looked at?”

Customer: “No one wants an open-box item; just give me a new one, sealed.”

(I sighed and handed a sealed box to the customer. I had to treat the open-box product as a return and put a reduced-price sticker on it so it would have a chance of selling.)

Stop Trying To Sell Me Stuff And Just Sell Me Stuff!

, , , , | Right | October 2, 2018

(I work at a highly popular lingerie and clothing store. We are supposed to AT LEAST greet every customer who walks in. We have special sales goals for our own aid, but we don’t receive any commission. A woman walks in.)

Me: “Hi, how are you today?”

Customer: “I’m great. What are your specials for today?”

(There are at least three promotions today. One is on our new perfume.)

Me: “Well, one thing is if you spend $85, then you get this bag for free!”

(The customer smiles and nods.)

Me: “Also, have you tried our new fragrance?”

Customer: *holds her hand in my face* “Stop trying to sell me stuff!!”

(I apologize and head up to the register to help another customer. I see the first customer walk up behind the woman I’m currently speaking with.)

Me: *explaining sale to current customer* “So, if you don’t want an entire bottle, the rollerball of the perfume is only $10 today!”

Original Rude Customer: “YOU DIDN’T TELL ME THEY WERE ONLY $10!”

Me: “You didn’t let me finish!”

(She began to pout, and we finished the transaction in silence.)

My Name Is “My Name Is”

, , , , , | Learning | October 2, 2018

(I am in my eighth-grade Spanish class, in our third year of taking it, and we have to give this little “presentation” where we have a conversation with our partner in Spanish, meant to be structured like an interview.)

Student #1: “Hola, me llamo [Student #1].” *Hi, my name is [Student #1].*

Student #2: “Hola, me llamo [Student #2].” *Hi, my name is [Student #2].*

Student #1: “¿Comó te llamas?” *What is your name?*

(The class exploded with laughter. The teacher looked like she wanted to bang her head against the desk.)

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