Time Travelling Tournament

, , , , | Right | December 29, 2018

Customer: “Your clock over there is ten minutes fast!”

Me: “Yes, I know. They’ve tried to fix it, but it doesn’t work—“

Customer: “So does the tournament start in five minutes or fifteen minutes?”

Me: “Uh, it starts in fifteen minutes.”

Customer: “Oh! Okay! Thanks!”

This Clever Girl Is On The Extra Nice List This Year

, , , , , , | Related | December 24, 2018

(While with a friend and her daughter, my daughter and I are having lunch and people-watching. The kids are pretty close to finished, but get distracted by a kid a few years older having an absolute meltdown. She is accompanied by her elderly grandmother, who is attempting to balance herself with a can while helping this kid into her coat. The following conversation ensues:)

Grandmother: “Please get your coat on, [Child], because it’s too cold outside to be without it!”

Child: “No, I will not! I don’t have to listen to you! You are stupid and mean and I’m not done playing!”

(This continues in the same vein for a few minutes, with the child getting louder, attempting to hit her grandmother, and getting a bright red face. The grandmother nearly falls, and a dad sitting nearby helps steady her. Before any adults can say anything, my friend’s daughter walks over to the other girl, and very calmly says:)

Friend’s Daughter: “You know Santa can see you, right?”

(The girl having the tantrum immediately shut up and turned an even brighter shade of red, and tears started streaming from her face. As they left, we could hear her blubbering about how Santa wasn’t going to come, and the grandmother, clearly trying to hide a smile, saying that maybe they could get her back on the nice list.)

Unfiltered Story #134094

, , | Unfiltered | December 21, 2018

In this story, I’m fairly new at the customer service counter in a major retail store. A older man comes in for an exchange. It turns out he doesn’t have a receipt, which makes things trickier, but not difficult. He’s been grumpy, but not rude, until this:

Me: I need your ID, sir, since you don’t have a receipt.

Man: (sighs dramatically to show me his ID) Fucking ridiculous.

Me: I actually need to scan the ID, sir, so if you don’t mind taking it out of your wallet? (He just stares) I’m sorry sir, I know it can be a hassle.

Man: (mumbles a couple profanities under his breath) I don’t take my ID out for anyone! I don’t even take it out for a police officer.

Me: I’m sorry, again, sir. If you prefer, I can call my manager up so they can override it and I can type in your info. It may take several minutes to have them come up, as they are in the back with a vendor. If you don’t mind a brief wait, I can go ahead and call for them to come up. I wish it were easier, sir, but I can’t change the way it works.

Man: (he sighs dramatically, curses, obviously thinking over whether he wants to wait for a manager) Fine. This is bullshit. (takes ID out)

Me: Thank you very much sir. Again, I apologize. I’ll get things going right away.

He mumbled more profanities while I finished the exchange, which went fine after I quickly scanned his ID. All that cussing because he bought the wrong bathroom cleaner!

Unfiltered Story #134085

, , | Unfiltered | December 21, 2018

Since my siblings and I aren’t often able to come home to visit, my Vietnamese mom likes to pick up extra hours during holidays, including this particular Thanksgiving.

Customer: It’s such a shame that you have to work on Thanksgiving! You should be home with your family!

Mom: Actually, I grew up in a country where we didn’t celebrate Thanksgiving.

Customer: *confused silence*

Mom: Enjoy your Thanksgiving!

Milking This Deal For As Much As It’s Worth

, , , , | Right | December 20, 2018

(I am working as a cashier at a local grocery store. We have a special that runs Monday and Tuesday where you can get milk for $1.99. A big sign on the outside of our building that you see when you walk in states this. I am ringing up an older man on a Wednesday afternoon when his milk rings up at $2.49.)

Customer: “Hold it. That was wrong. Your sign outside clearly states the milk is $1.99.”

Me: “I’m sorry, sir, that is the Monday and Tuesday special; it’s the regular price the rest of the week.”

Customer: *getting agitated* “It says right on the sign outside, ‘$1.99.’ It doesn’t state any specific days.”

Me: “Again, the sign says, ‘Monday and Tuesday only,’ sir—“

Customer: *red-faced and practically yelling* “Do I have to take you outside and show you?”

Me: *turning to the supervisor* “Mind if I go on a field trip?”

Supervisor: *smiling, hearing what’s been said* “Go right ahead.”

Customer: “It’s a shame you don’t know your own store’s promotions! And that a customer has to teach you!”

(We walk outside and go to where the sign is. I point to the big print that states, “MONDAY and TUESDAY SPECIALS.”)

Customer: “Well… I… Well…”

Me: “I can see if the manager will offer it today…”

Customer: *defeated* “No, no, no. I read the sign wrong. You don’t need to do that for a cantankerous old man. Maybe someday I will learn how to read.”

(We both shared a laugh and went back inside. He was pleasant for the rest of the transaction and then he went on his way. I was just happy — and a little shocked — that a customer actually admitted he was wrong.)

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