Giving Handicapped People A Bad Name

, , , , , , | Right | December 11, 2017

(I’m the fitting room attendant today. From my post, I can see a man shopping with his toddler. He keeps holding up outfits and making comments according to her reaction.)

Dad: “How about this?” *toddler shakes her head* “I know, stripes and spots; what was I thinking? How about this?”

(They joke around for a few more minutes before coming up to me.)

Dad: “Do you have a family fitting room?”

Me: “Of course. How many?”

(I set them up in the room and return to my post. A few minutes later, a woman on a handicapped scooter drives right past me and towards the family fitting room.)

Me: “Ma’am, excuse me.”

Lady: “Two, don’t bother with a card.”

Me: “Ma’am, that handicapped stall is occupied.”

Lady: *ignores me and beats on automatic door button, which won’t work when the door is locked* “What’s wrong with this piece of crap?”

Me: “Ma’am, the room is occupied. You’ll have to use the handicapped stall in the women’s fitting rooms.”

Lady: *shakes doorknob* “I need to use this one; it’s bigger. Open it!”

Me: “Ma’am, that is the only family stall we have, so families take priority. You’ll have to use the other stall.”

Lady: “I’m f****** handicapped; I take priority! Get them out!” *keeps shaking doorknob and hitting door*

Dad: *pops head out door* “Is there a problem?”

Me: “I’m sorry—”

Lady: “Get out of my stall! You can’t use that; you’re not handicapped! It’s for handicapped people only! This is discrimination.”

Me: “Ma’am, this is our family stall; he needs it because he has a daughter trying on clothing, and they can’t use the other fitting rooms. There is another handicapped stall in the women’s fitting room.” *gives man apologetic look*

Lady: “No, I get to use this stall! Get out!” *tries to push in*

Dad: “I need to put my daughter’s shoes on.” *closes door*

Lady: *pounding on door* “Get out of there, you b******! Why isn’t your wife taking your daughter shopping, huh? I bet you’re a f****** [homosexual slur]! Get out of my stall, you [slur]!”

Me: *frantically paging security with my silent alarm* “Ma’am, please. His child is very small; you must be upsetting her.”

(Security finally arrived to escort her away!)

It’s A Mad Ad World

, , , , , | Right | December 11, 2017

(I work at a popular arts and crafts store as a manager. We frequently get customers who don’t pay attention to our ads, which have the terms of our sales printed in large, plain letters. On this day, the amount of people doing this has been ridiculous. I finally get fed up with bending the rules for people, so I try to enforce our policy.)

Cashier: “Hey, [My Name], this customer says that these were marked as $8.99, but they’re ringing up as $16.99. Can you check for me?”

Me: “Sure thing. I’ll be right back!”

(Sure enough, I go check the product and see that the ad sign is outdated. It is also not placed near the product that the customer picked up.)

Me: *over the radio* “So, the ad isn’t for that product.”

Cashier: “She’s coming over to check.”

(At this point, I’m frustrated. I step out and sure enough, the customer is walking intently down the aisle toward me.)

Customer: “See? They’re $8.99!”

Me: “I’m very sorry, ma’am, but this ad sign is outdated…” *I indicate the date on the ad* “…and it is also not hanging near the product you brought up.” *I indicate that the product she has is not beside the ad sign*

Customer: “But you have to honour the price! It’s advertised!”

Me: “I’m very sorry, but—”

Customer: “I want to speak to your manager.”

Me: “Ma’am, I am one of the managers here.”

Customer: “Then I want to speak to someone above you! Every other store I go to would honour that price!”

(After a couple minutes of arguing, I decide it’s just not worth it to argue with a customer.)

Me: “I’m sorry about that, ma’am; I’ll get the cashier to honour that price for you.”

Customer: *smiling* “Well, I wouldn’t have wanted you to do something you weren’t comfortable with!”

Me: “Have a good day, ma’am.”

Getting The Green Light On That Diagnosis

, , , | Friendly | December 11, 2017

(I have brown hair. I decide to dye it green but keep the same style.)

Friend #1: “Whoa, that hair!”

Friend #2: “Nice hair.”

Friend #3: “Love what you’ve done with your hair.”

Friend #4: “Looks good on you.”

Friend #5: *confused* “What about the hair?”

Rest Of Us: *even more confused*

(That’s how we found out that friend was color-blind.)

Has You Under Their Spelling

, , , , , | Right | December 11, 2017

(I work in a small call center that provides information to tourists. It is a very quiet day when my coworker gets this call. I only hear her end of it.)

Coworker: “Yes, I would recommend [Restaurant]… The name is H-A-N-K… No, N-K. K as in– No, H-A-N-K-apostrophe-S.”

(Pause…)

Coworker: “I would also recommend Cotton. C-O-T-T-O-N. No, C-O-T-T-O-N. N as in Nancy. Yes, C-O-T– No, T as in Thomas. No, T-O-N as in Nancy. Yes. Yes, is there anything else I can do for you?”

(Pause…)

Coworker: “I would suggest that you take advantage of our free shuttle system. Yes, free. F-R-E-E. Yes. Yes, it is free. Yes.”

(This goes on for several more minutes, with the visitor repeatedly asking her to spell the names of places multiple times. Finally, the call ends.)

Coworker: “She sounded like she was high! H-I-G-H!”

I Got 299 Problems But My Manager Ain’t One

, , , , , , , | Working | December 9, 2017

(A customer brings a pair of shoes to the front with no price tag, so I use our store headset to ask one of my coworkers to check for it.)

Coworker: *via headset* “It’s $2.99.”

Me: “For a pair of shoes? That can’t be right. Let me get [Nice Manager].”

Coworker: “He’s on break, so it’s just [Manager I don’t like]. Maybe the shoes are on clearance. Look, all I know is that what our database says.”

Me: “Okay… If you say so. You’re sure?”

Coworker: “You know, it’s a little insulting you keep asking me if I’m sure. I have 20/20 vision, and I’m going to [Local University]. I’m pretty sure I know what I’m doing.”

Me: “Okay, okay, sorry.”

(I adjust the price, regardless of my doubts. When you do a price change you have the option of adding a note as to why you changed it that’ll show up on the store’s receipt but not the customer’s. I type in the whole story, including coworker’s name and price.)

Me: “Okay, so, it turns out it’s your lucky day. These shoes are $2.99. They must be on clearance or something!”

Customer: “REALLY? Wow, I’m shopping here all the time, now. What great deals!”

(The customer leaves and I go on doing sales. When the manager I like comes back from break, I show him the transaction I was iffy about.)

Manager: “[Coworker] told you that [Brand] shoes were $2.99 and you believed her. We just lost almost $50! You’ve been here for three months; you should know the price of basically everything in the store. [Coworker] has been here for almost a year; I find it hard to believe she said these shoes were $2.99. You know, being responsible means—”

Coworker: *on headset* “Oh, [My Name], I misread the label. The shoes are actually $29.99. My bad.”

Manager: “What?” *grabs my headset* “Who do you think you’re fooling, [Coworker]? They’re $45.99. Are you trying to get [My Name] in trouble?”

(My coworker got called into the manager’s office. She got written up and sent home early because the manager only wanted “people he could trust” working the floor.)

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