Time To Start Taking Time Seriously

, , , , , , | Right | November 22, 2017

(This is a conversation between my sister and a customer who is calling to inquire about picking up a car he just bought via auction.)

Customer: “What’s the latest time I can pick up a car?”

Sister: “Last load out is at 4:15 pm.”

Customer: “So, if I get there at 4:30 or 4:45, will they still load me?”

Sister: “No, sir. Last load out is at 4:15 pm.”

Customer: “Wow, so, you’re, like, serious about that.”

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A Testing Set Of Circumstances

, , , , , , | Learning | November 22, 2017

(I’m taking my very first exam in my freshman Biology 101 course at college, which is in a huge lecture hall made to seat around 300 people. As I have anxiety issues, especially regarding time limits, I am allowed 50% extra time on tests. The professor and I have agreed that I will sit in the upper corner of the hall so no other students notice me when they leave and the next set of test-takers arrives. As the last of the first batch of students leave, the professor approaches me, but I think nothing of it.)

Professor: “The test is over; you need to hand it in now.”

(I continue on the essay questions.)

Professor: “I said, you need to hand in your test and leave.”

(I wonder who he could be talking to, and why they wouldn’t hand in their test.)

Professor: *takes my test off my desk* “For the last time, the test is over! You need to leave so the next class can take their test!”

Me: *shocked expression* “But you told me to sit here! We agreed about extra time!”

(The professor looks at me, remembers who I am, and immediately becomes flustered.)

Professor: “Oh! Oh, my goodness. I’m so sorry. With all the other students, I forgot. Here! Take all the time you need.” *hands test back and walks off*

(It took me a little while longer due to the shock and panic from my test being taken away like that, but I finished it up in time and ended up getting a great grade. The professor apologized again on my way out. In such a large class, these things are to be expected, I guess! And he was always very polite when we talked after that.)

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Account Is More Frozen Than An Unpaid Freezer

, , , , | Right | November 22, 2017

Me: “[Company], how can I help you?”

Customer: “Yes, this is [Store], and someone is here to pick up the freezer from your company.”

Me: *looks up customer info* “Yes, it looks like it is being picked up due to low sales.”

Customer: “I don’t understand! No one has come to my location to place the order in months!”

Me: “Let me check… It looks like I personally have been calling you since July. It’s October now, and I haven’t been able to reach anyone. That’s why we closed your account and put in a freezer pick-up.”

Customer: “That is ridiculous! I haven’t seen anyone in months to take an order!”

Me: “Ma’am, we have been trying to call you to take an order over the phone. Is your phone number [number]?”

Customer: “YES!”

Me: “Then I have been calling the correct number for months now and leaving voicemails.”

Customer: “Oh, I don’t check voicemail. Why are you closing my account?”

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They Asked For Your ID Card, Not Your Race Card

, , , , | Right | November 21, 2017

(I’m a bouncer at a sports bar located just outside of a rough neighborhood. Due to the location, we have a long list of people who are no longer allowed entry for various reasons: starting fights, selling drugs, etc. Because of this, we are required to check every patron’s ID upon entry, regardless of age. One night a staff member, who is white, walks in for his shift, so there is no need for me check his ID. Behind him is a [not Caucasian] man who tries to enter when:)

Me: “Excuse me, sir, but I need to see your ID.”

Customer: “Uh, why?”

Me: “We have a list of people who we are not allowed to let in, and I need to verify that you are not on this list.”

Customer: “Why didn’t you check his ID?” *pointing to the staff member I just let in*

Me: “Because he’s an employee.”

Customer: *raises eyebrow* “Oh, I see; so, because I’m [race], you think I’m on the banned list. Is that it?!”

Me: “Absolutely not. I’m required to check everyone’s ID upon entry.”

Customer: “You racist motherf*****; so, you only check [race] IDs, huh?! I’d like to speak to a manager!”

(I call my manager over and he tells him the same thing: the person I let in was an employee and didn’t need his ID checked.)

Customer: “I don’t care who he is; if he doesn’t need his ID checked, then neither do I!”

Manager: “Sir, I’m sorry, but if you don’t show us your ID, you cannot come into the bar.”

Customer: “This is BULLS***! I’m suing this place for discrimination. I’ll see your a**es in court!”

(The customer angrily stormed off. Later that night, my coworker informed me that the same guy was thrown out two weeks prior for causing a scene when the bartender cut him off. Sure enough, his name was on the banned list.)

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It Was A Woman, She Was Blue

, , , , , , | Right | November 21, 2017

Me: “[Company], how may I direct your call?”

Caller: “Someone just called me, but I don’t know who it was.”

Me: “Unfortunately, all of our calls come up as our switchboard number, so I’m not able to tell who it was, either.”

Caller: “She just called me, but I couldn’t understand anything she was saying.”

Me: “Unfortunately, unless you know the person’s name or what the call was about, I don’t know who to get you to.”

Caller: *as if this will clear everything up* “It was a woman.”

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