Not So Closed Minded, Part 9

| OH, USA | Right | October 8, 2016

(During the summer our store stays open until 11 pm. Now that summer is ending we are back at our winter hours of closing at 10 pm. My coworker has made announcements at 9:45 and 9:55 that the store is closing. It is now 10:10, we have turned off the outside lights, dimmed the dining room lights, and turned up the music while we clean.)

Coworker: “Uhm, guys, I found some people and they won’t leave.”

Manager: “What?”

Coworker: “Yeah, I went to clean the bathrooms and they are sitting at one of the bars. I told them we were closed but they just said ‘No, you aren’t’ and ignored me.”

(The manager walks around the corner to where the people are sitting.)

Manager: “Excuse me, ladies. We have actually closed for the night so I am going to need you to leave so we can finish mopping.”

Girl #1: “No, you aren’t!”

Girl #2: “Yeah, you guys don’t close till 11! We aren’t leaving.”

Manager: “I’m sorry but we are. Staying open until 11 is something we only do during the summer. We switched back to winter hours last week.”

Girl #2: “Ugh, you’re such a liar. You just want to go home early!”

Girl #1: “Yeah, stop being so lazy! Google says your hours are till 11!”

(Girl #2 pulls out her phone and puts it so close to my manager’s face it is touching her nose.)

Girl #2: “SEE!”

Manager: “No, you two need to leave. Please be careful as we have already started mopping.”

Girl #2: “Make us!”

Manager: “Fine, I’ll call security.”

(Both girls moaned but began picking up their stuff. They made a point to drag it out as long as possible and “missed” the garbage when throwing their ice creams out.)

 

Literally Scream For Ice Cream

| CA, USA | Related | September 23, 2016

(I am working in an ice cream shop. A woman and her young son, about seven or so, walk in. The kid is immediately drawn to the ‘kid’s zone,’ a section with the brightest possible flavors. The kid orders the bright purple and green flavor, with a red raspberry swirl. Mom gets a vanilla scoop, and I ring up their order. The kid notices something wrong with his ice cream.)

Son: “I want sprinkles!”

Mother: “No, sweetie, we’re not getting sprinkles today.”

Son: “I want sprinkles!”

Mother: “No, no sprinkles today.”

Son: “I WANT SPRINKLES!”

(There follows an epic, screaming meltdown of the highest quality. The kid throws an absolute tantrum, kicking and pounding the table, howling at the unfairness of a universe that has failed to provide him with the sprinkles he clearly needs to continue existing.)

Mother: “Now, honey… if you don’t stop that soon, when we get home you’re getting a time-out.”

(I rolled my eyes, knowing full well that this would not have any effect. There was no way the kid will associate future punishment with current misdeeds, not at his age. Sure enough the screaming continued for another five minutes. Howling, hooting, jumping up and down. Mom caved. She bought ANOTHER scoop of ice cream, WITH sprinkles, which the child devoured without any sign of remorse or gratitude. I know that sometimes it can be hard dealing with a tantrum, and that some days are just exhausting, but I greatly fear that this lack of effective parenting will lead to that child becoming a monster.)

When Sugary Doesn’t Mean Sweet, Part 2

| Philadelphia, PA, USA | Right | September 5, 2016

Customer: “I’ll take a vanilla ice cream on a waffle cone, please.”

Me: *walks over and grabs a waffle cone*

Customer: “No, not that cone. A WAFFLE Cone.”

Me: *goes and grabs a wafer cone*

Customer: “No, a WAFFLE CONE.”

Me: *grabs a sugar cone*

Customer: “Yes, that one.”

Me: “A sugar cone.”

(A few minutes later, the same customer comes up…)

Customer: “Watermelon on a waffle cone.”

Me: *goes straight for the sugar cone*

Customer: “Yes, finally you got it right.”

 

Brain Freeze

, | Brooklyn, NY, USA | Right | August 9, 2016

(I am about to order ice cream for my two young children. An older lady holding a cone rushes in front of us and pushes my three-year-old out of her way.)

Customer: “Hey, watch your kid!”

(She turns to the cashier.)

Customer: “Excuse me, but this ice cream is just so frozen it’s not even funny.”

Cashier: “I’m sorry about that, ma’am. Would you like me to get a new one?”

Customer: “Yes. And make it less frozen!”

(The cashier gets her another ice cream. She takes a lick and drops it in the nearby trashcan.)

Customer: “This is also too frozen! You have terrible service!”

Cashier: “Well, ma’am, the thing about ice cream is that it tends to freeze. The best advice I have for you is to wait until it melts.”

(The customer stomps off.)

Cashier: *to me* “You know what ice cream is, right?”

Ice Screaming For Some Proper Parenting

| USA | Right | June 20, 2016

(I work in an ice cream shop. All the employees here generally work shifts alone during the winter, since it’s not busy.)

Customer: *after buying ice cream for her two young kids* “Excuse me, I have to run over to [Grocery Store down the block]. Can you keep an eye on these two?”

Me: “No, ma’am, I have other work to do.”

Customer: “Just make sure they don’t get into trouble! I’ll be back in, like, 20 minutes.”

Me: “I can’t do that, ma’am, I have work to do in the back.”

Customer: “What are you doing in the back?”

Me: “Dishes.”

Customer: “That’s fine; just pop out to the front every few to make sure they’re not wandering off! Please?”

Me: *trying to stay polite* “I’m at work; I can’t be responsible for a customer’s children. I have to do my job.”

(I went to the back before she could bargain further. When I came back out later to help another customer, she’d left her kids anyway.)

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