Will Not Give Them Credit For Trying

, , , , , | Right | August 16, 2018

(I’m a manager at a discount store. Every couple of months our store has a “sidewalk sale” where we mark all of our clearance items down to $1 and put them outside. I am currently outside at the sale, training an associate on what to do. We have just finished ringing up a rather large order totaling around $200. We only have one register outside, and the only thing running to it is power, so we can only accept cash. We have signs on top of every rack, on every post, and taped to the register. The customer hands me a debit card.)

Me: “I’m sorry, ma’am, but unfortunately we are only able to accept cash.”

Customer: “Excuse me?”

Me: “We can only accept cash as form of tender.”

Customer: “Why?”

Me: “Well, ma’am, since we are outside, we are only able to have power going to the register here. We are not hooked up to our system or anything.”

Customer: *yelling* “What kind of business is this? You will take my card now!”

Me: “Ma’am, again, I have no way of taking your card. I do apologize for any inconvenience this may cause you. We do have an ATM right inside if you would like to run in and use that.”

Customer: *still yelling* “No! If you wont take my card, then it is your fault that I can’t pay. These items are mine! I spent an hour looking through all of these racks!”

(The customer then grabbed her bags and took off running. Luckily, loss prevention was right around the corner and took off running after her, tackling her in the process. The customer started hitting our LP guy and trying to bite him. She ended up being arrested for assault.)

We Live In The Information Rage

, , , , , | Right | September 13, 2017

(It is the days of landlines. I live in a small town that only has one telephone exchange: the three digits after the area code. Most people only give the last four digits of their phone number. I am a fan of unpublished numbers, to reduce the amount of solicitation calls. These are also the days before the Do-Not-Call List. For those who don’t know, an unpublished number costs more, because if someone calls information asking for John Doe’s phone number, all they will be told is “I have no listing”. An unlisted number is just not in “the book”, but information will still give it out. I’ve just paid to get an unpublished number, and what number do I get? 356-1411. To call information in this town, you dial JUST 1411. So, I immediately start getting calls like this.)

Me: “Hello.”

Caller: “I’d like [Name]’s┬ánumber.”

Me: “Sorry, if you want information, don’t dial 356 first.”

Caller: “Oops, yeah. Sorry. Bye.”

(But I do get the occasional person who does this:)

Me: “Hello.”

Caller: “I’d like [Other Name]’s┬ánumber.”

Me: “Sorry; if you want information, don’t dial 356 first.”

Caller: “I didn’t.”

Me: “Yes, you did, or you wouldn’t be talking to me; I’m NOT information.”

Caller: “I didn’t! Give me my d*** phone number!”

(I’d then hang up. This went on for several weeks before I contacted the phone company, asking for a different unpublished number; and without being charged for changing numbers again. They did so, and for free. But wow! Some people got rude so fast. It made me appreciate what those operators go through.)