Depositing A Little Fear

, , , , , , , | Right | March 6, 2019

(I work as a bank teller. As part of our training, we are told that if we are ever robbed we are to just hand over the money and not fight or argue with the robber. The branch that I trained at was robbed three months ago. I work in a grocery store bank, and it is the middle of a weekday. A customer walks up to my station. He’s a big guy and looks like he could be a football player.)

Me: “Hello. How are you?”

(The customer doesn’t say anything and does not change facial expression. I’m a little unnerved, as this is not usual, but I press on.)

Me: “How can I help you?”

(He just tosses a sealed envelope onto the counter. I feel myself fill with fear. This guy is robbing me with a note. I stare at the envelope, not wanting to open it. The customer isn’t saying anything, just staring at me. I suddenly get really, really angry. I look at my stapler and debate just throwing it at his face. I quickly toss that idea aside and open the envelope. Inside is a deposit. I complete the deposit and hand the customer the slip. The customer never says a word, just stares at me the whole time. I feel shaky so I go tell my manager about it.)

Me: “He just scared me the whole time. His facial expression never changed, and he never said a word.”

Manager: “What was his name?”

Me: “[Customer].”

Manager: “Oh, he’s deaf. That’s why he didn’t say anything. He’s a regular at the main branch, but sometimes he stops in here.”

(Boy, was I glad I didn’t throw my stapler at him!)

1 Thumbs