Don’t Assume You Nose Everything

| Bozeman, MT, USA | Health & Body, Hotels & Lodging

(I have allergies and early spring usually leaves me snuffling and sneezing. Even most meds don’t work well unless they knock me out, which means I can’t take them before work.)

Customer: “So are you into coke? Because your nose is stuffy.”

Me: *staring in shock*

Customer: “Well, I didn’t mean to be rude!”

Me: “No, it’s allergies. Here are your room keys.”

(I guess stuffy nose equals illegal drugs.)

Disturbingly Dense, Part 3

| USA | Extra Stupid, Hotels & Lodging

Customer: “I’d like to make a complaint. I’ve been here for two nights already, and not once has my room been cleaned! What kind of hotel is this?”

Me: “I’m sorry for the trouble, ma’am.” *checks with housekeeping* “Ma’am, the housekeeper says that there was a ‘Do Not Disturb’ sign on your doorknob.”

Customer: “What? I thought that meant don’t disturb me, not no housekeeping!”

(I calmly explain it, while she screams for a refund from for not making things clearer. She didn’t get it.)

Related:
Disturbingly Dense, Part 2
Disturbingly Dense

A Premature Point Of View

| Courtenay, BC, Canada | Crazy Requests, Extra Stupid, Hotels & Lodging

(I work the front desk of a smaller hotel, where all of our rooms face the ocean; meaning the front entrance of the units are motel style in the back, edging onto a wooded area with the sliding glass doors all facing the waters edge. A guest we had just checked about 10 minutes ago comes back to the desk FURIOUS. I overhear the exchange between him and my coworker…)

Guest: “I was told my room had an OCEAN VIEW! You people are NOT advertising correctly. This is false advertising!”

Coworker: “Sir, I assure you you ARE in one of our beachfront units. In fact, it really doesn’t get much more ‘beachfront!'”

Guest: “Yeah, well, I can assure YOU that my room is NOT facing the water! I am not paying this much money to stare at some trees!”

(At this point we’re all dumbfounded as to why this guest claims his room doesn’t have a view, as it’s physically impossible for it not to. At this point, my coworker clues in.)

Coworker: “… Sir, did you actually ENTER the room yet?”

Guest: “No, but the building is surrounded by trees. There’s no ocean or beach in sight!”

(As soon as the guest actually WENT INTO the room, to his surprise, he found a gorgeous ocean view and had no further complaints!)