Employees Who Have Spirit

| GA, USA | Hotels & Lodging, Money, Tourists/Travel

(I am a hotel concierge, and a few customers are talking about the prices of late-night ghost tours of the city.)

Customer: “What’s the price of [Tour #1]?”

Me: “That one is [Expensive Price], and it’s inside an air-conditioned trolley that goes through most of downtown.”

Customer: “What’s the price of [Tour #2?]”

Me: “That one’s [Cheap Price], and it’s a walking tour inside of a graveyard. There’s also a tour in a modified hearse that’s [Cheaper Price], and it’s the most economical.”

Customer: “Well, what tour can I get for two dollars?”

(Most of the prices are over twenty dollars, and my mother has a strange way of dealing with customers that try to lowball the prices.)

Me: “For two dollars, I’ll take your family into the bathroom, turn off the lights, and go ‘WoooOOOooooOOO!’ like a ghost.”

Speaking Up Can Get You Down

| USA | Crazy Requests, Family & Kids, Hotels & Lodging

Me: “Hello, this is [Hotel] in [City, State]. My name is [My Name]. How may I direct your call?”

Caller: *with kids screaming in background, on a busy highway, on speaker* “WHAT?! SPEAK UP! I CAN’T HEAR YOU!”

His Logic Has Checked Out

| CO, USA | Hotels & Lodging

(I am working at the front desk at about 10 pm. An older gentleman approaches.)

Me: “How can I help you? ”

Guest: “I want to check out now.”

Me: “Okay, no problem. Why leaving so early?”

Guest: “Oh, I’m still going to be in the room till tomorrow morning.”

Me: “…Then I’m sorry, sir. I can’t check you out tonight, as our system would then tell us your room would be vacant.”

Guest: “But I want to check out now! Not tomorrow morning.”

Me: “I’m sorry, sir, but I can’t do that. See, what room are you in?”

Guest: “Room 000.”

Me: “So, if I check you out now and another person comes in and wants a room, I can say ‘Sure! Room 000 is open.’ You understand?”

Guest: “But I don’t want to do it tomorrow! I want to check out now!”

Me: “I’m sorry, sir, you can’t check out until you’re leaving the hotel.”

Guest: “Well, I can see I’m getting nowhere.” *stomps off talking about how stupid I am*

Coworker: “Maybe we should send another guest to 000 and when he yells at us for THAT tell him we checked him out like he asked.”